Bill discounts - Telstra Plus

Use your points on bill discounts

Save on bills by turning your Telstra Plus points into monthly discounts on eligible services.
Eligibility criteria apply to join Telstra Plus and to redeem monthly discounts. Minimum points required. Monthly discount ends early if you cancel or change your service unless the change is within the same plan family.
View bill discounts

Bill discounts for Telstra Plus members

See how much you could save on your bill with your Telstra Plus points. Discover discounts over 12 months or savings on your next bill, available on eligible services in My Telstra.

Not enough points? Earn points with our partners and put them towards a bill discount on eligible services.

Eligibility criteria apply to join Telstra Plus and to redeem monthly discounts. Minimum points required. Monthly discount ends early if you cancel or change your service unless the change is within the same plan family. View all FAQs about bill discounts.

How to access bill discounts

  1. Sign in to My Telstra

    Use your Telstra ID to sign in to My Telstra. Forgotten your log in details? Get help with your Telstra ID

  2. Select 'Use points'

    In the Payments section in My Telstra, under the headline ‘Pay with Telstra Plus points’, select Use points. You’ll only see this section if you have an eligible service and enough points.

  3. Choose your discount

    From the available discounts presented, choose one to use your points on.

  4. Select a service

    Choose which eligible service you’d like to apply the discount to, then confirm your order.

It's easy to get your bill discount in the app

It's easy to see if you’re eligible for bill discounts in the My Telstra app. Scan to view in the Payments section.

Open My Telstra app

Join Telstra Plus to enjoy member benefits and offers.

You'll need to be a Telstra Plus member to enjoy access to these benefits and offers. Joining is free and getting started is easy.

You must be 18+ with an eligible service. Excludes enterprise customers.

Read the Telstra Plus terms and conditions

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Frequently asked questions

If you don’t know your Telstra ID username, you can recover your Telstra ID username.
If you’ve forgotten your password, you can reset your Telstra ID password.

You may be eligible to use Telstra Plus points on a bill discount for a service if you’re a current Telstra Plus member with an eligible plan and have enough points.

If you’re eligible, you’ll see points discounts on services in the Payments section of My Telstra.

You can put your Telstra Plus points towards a discount on your Telstra Upfront Mobile service or Telstra Upfront Internet service (excluding Satellite Plans), so long as there’s not an existing discount on that service.

Yes, you can add a discount to all eligible services on your account if you have enough points, but you can only add one discount at a time to a single service.

To check whether you have an existing discount on a service, follow these steps:

  1. Sign in to My Telstra
  2. Select Services
  3. Choose the service that you want to check
  4. Select View or manage your plan
  5. If you have a discount on this service you’ll see an information box with the message: You have a discount applied to your plan

To read the discount details, select View your discounts.

To use your points to discount a service, follow these steps: 

  1. If you received a notification from us, use the link provided in the notification, then go to step 4; or
  2. Sign in to My Telstra
  3. Go to the Payments section, and if you’re eligible to use points you’ll see an option to pay with Telstra Plus points. Select Use points
  4. Choose your discount from the available discounts presented, then select Next
  5. Choose which eligible service you’d like to apply the discount to, then select Next
  6. Review your selections
  7. Select Confirm.

Once you’ve applied a discount to an eligible service, the discounted amount will then form part of your overall monthly charge.

View all FAQs about bill discounts

Things you need to know

Bill discounts available to current Telstra Plus members with an eligible Telstra Upfront Mobile service or Telstra Upfront Internet service (excluding Satellite Plans) and who have enough points. Requires user activation via My Telstra. If you cancel or change your service, unless the change is within the same plan family, your monthly discount ends early and your discounts and points are non-refundable. 

View all FAQs about bill discounts

Must be 18+ with an active Telstra-branded service. Points are earned on the cash component of eligible products purchased outright or on a repayment option, and service purchases (excludes cancelled, refunded, or returned products or services). Points expire 3 years from earning. Marketing opt-in required (preferences can be changed). Excludes Telstra enterprise and corporate accounts. 

Read the Telstra Plus terms and conditions.