Latest updates

My Telstra May updates

We’re continually working to enhance My Telstra. In this month’s update, the nbn health check tool makes it easy to diagnose connectivity issues. Plus, there’s even more streaming services to keep you entertained.

25GB extra data so you can stay in touch

All our personal and small business post-paid mobile and mobile broadband customers can register for an extra 25GB of data at no extra charge - to use in Australia within 30 days.

Everything Telstra at your fingertips

Manage your account

Track your data usage, manage your services and recharge when it suits you.

View bills and payments

View, query and pay your Telstra bill and organise your payment options on the go. 

Access your rewards

Telstra Plus members can tap into benefits and redeem rewards with the tap of a finger.

My Telstra: at a glance

Services made easy

Stay on top of things with a handy snapshot of all your services, rewards and important updates on the Home screen.

Help made easy

A new Get Help screen lets you get answers fast online. You can also check for outages, track orders and troubleshoot issues.

Updates made easy

Easily locate your billing and order update messages in the new and secure notifications centre.

Shopping made easy

Explore offers tailored to you and buy the latest devices, tech and accessories. 

Download the My Telstra app

Download

To download My Telstra or upgrade from Telstra 24x7, use the link below to be taken to your app store.

 

Sign in

Use your Telstra ID to sign in. 

If you don’t have one, register now.

Not sure what your Telstra ID is? We can help

Get started

Start using the app to manage your services and get the help you need, when you need it.

Help with our app or website

Got a question? We can guide you through using our app or website.