Features and services
Tools to help you manage your life.
Your Telstra mobile comes with a range of features and services designed to make your life easier. Have fun, stay social and manage your calls and messaging with a great value service to suit your needs.
Changes to premium services
From 12 December 2018, we’ll no longer support payment for some 3rd party PSMS ringtones, games, music videos, PSMS enabled services and some competitions. All Premium SMS subscriptions will also expire.
From 3 March 2018, Telstra will no longer offer some Premium Direct Billing services.
Telstra HD Calling
Telstra HD calling is the next step in voice calling technology for mobile phones - enabling you to make calls over 4G and 4GX on the Telstra Mobile Network.
Telstra Video Calling
Experience the next step in mobile video calling technology with a compatible device on our 4G and 4GX services on the Telstra Mobile Network.
Telstra Wi-Fi Calling
Make high definition voice calls on your mobile using your Telstra Fixed Broadband Wi-Fi connection.
MessageBank allows your callers to leave messages when your phone is unattended, busy, out of range or has a flat battery. To set it up, dial 101 and follow the voice prompts.
MessageBank Plus enables Visual Voicemail on the iPhone (iOS 4.3 or greater) to provide you with a new user-friendly, visual interface that simplifies the management of your voice messages.
With Message2txt, callers who can't get through to you can leave a 10-second message that is converted to text and sent to you as an SMS.
Be more efficient with our Voice2Text service, which automatically converts compatible voice messages to text and sends them to your mobile as an SMS.
Picture and video messaging
Share your best moments with friends and family with picture and video messaging (MMS).
Sending messages overseas
Send and receive texts, picture and video messages (MMS) to friends and family who are overseas and receive messages from them, provided they’re on a compatible overseas network.
Premium SMS messaging
Premium SMS services are provided by companies other than Telstra and use numbers starting with 19. If you receive Premium SMS it means you have agreed to use or receive specific entertainment services via your mobile.
Premium SMS donations
We’re participating in an industry pilot program that enables selected charities to raise funds via Premium SMS. You can now donate from your mobile by sending a text message.
As a Telstra customer you can call 1234 and an operator can provide you with street directions, information from Yellow pages®, movie times, sports results, weather conditions, marine reports and much more.
Barred Outgoing Calls
Outgoing calls to certain services are barred on your Telstra Pre-Paid service. Diversion to international numbers is also barred from a Pre-Paid service.
Calling Number Display
Calling Number Display shows the number of the person calling your mobile phone (unless their number is blocked) if they’re calling from Australia.