Features and services

Tools to help you manage your life.

Your Telstra mobile comes with a range of features and services designed to make your life easier. Have fun, stay social and manage your calls and messaging with a great value service to suit your needs.

Changes to premium services

From 15 December 2021, Telstra will no longer allow SMS & calls to premium numbers (e.g. 19xx numbers). This is also known as Premium SMS.


Telstra HD Calling

Telstra HD calling is the next step in voice calling technology for mobile phones - enabling you to make calls over 4G and 4GX on the Telstra Mobile Network.

Telstra Video Calling

Experience the next step in mobile video calling technology with a compatible device on our 4G and 4GX services on the Telstra Mobile Network.

Telstra Wi-Fi Calling

Make high definition voice calls on your mobile using your Telstra Fixed Broadband Wi-Fi connection.


MessageBank allows your callers to leave messages when your phone is unattended, busy, out of range or has a flat battery. To set it up, dial 101 and follow the voice prompts.

MessageBank Plus

MessageBank Plus enables Visual Voicemail on the iPhone (iOS 4.3 or greater) to provide you with a new user-friendly, visual interface that simplifies the management of your voice messages.


With Message2txt, callers who can't get through to you can leave a 10-second message that is converted to text and sent to you as an SMS. 


Be more efficient with our Voice2Text service, which automatically converts compatible voice messages to text and sends them to your mobile as an SMS.

Picture and video messaging

Share your best moments with friends and family with picture and video messaging (MMS).

Sending messages overseas

Send and receive texts, picture and video messages (MMS) to friends and family who are overseas and receive messages from them, provided they’re on a compatible overseas network.

Premium SMS messaging

Premium SMS services are provided by companies other than Telstra and use numbers starting with 19. If you receive Premium SMS it means you have agreed to use or receive specific entertainment services via your mobile.


As a Telstra customer you can call 1234 and an operator can provide you with street directions, information from Yellow pages®, movie times, sports results, weather conditions, marine reports and much more.

Barred Outgoing Calls

Outgoing calls to certain services are barred on your Telstra Pre-Paid service. Diversion to international numbers is also barred from a Pre-Paid service.

Calling Number Display

Calling Number Display shows the number of the person calling your mobile phone (unless their number is blocked) if they’re calling from Australia.

The Telstra Mobile Network offers 4GX in all capital CBDs and selected suburban and regional areas and is progressively rolling out to more places. In other coverage areas around Australia, you’ll automatically switch to our fastest available 4G or 3G. Check coverage at telstra.com/coverage.