The Mobileye solution is a passive Advanced Driver Assist System (or ADAS), that can alert drivers using the solution to potentially dangerous situations so that they can take appropriate action.

The Mobileye solution comprises the following:

The Mobileye solution is not a connected service* unless you choose to integrate it with one of the telematics solutions mentioned above. To enable telematics integration:

• you must have and maintain the relevant telematics solution(s) with us; and 
• the relevant vehicle must be connected to an active telematics platform through a Telstra telematics solution, and have a working OBDII device (such as a Go7 or Qube 300 device).

Teletrac Navman Director® and Fleet Complete MyGeotab are not included and must be purchased and installed separately.

* The Mobileye solution is not a connected service, however a zero cost service number is required for each Mobileye 6 or Shield+ device. This service will be recorded on your bill as a $0 charge. The SIM is destroyed upon activation. 

Hardware packages can be purchased outright or on a 36-month repayment plan. Optional accessories can only be purchased outright.

The professional installation services are payable upfront.

Telematics integrations are only available on a 12-month minimum term, and will be charged monthly

All charges in this Critical Information Summary are exclusive of GST. If your Application Form sets out discounted pricing for your Mobileye solution, the pricing above may not apply to you.

Please note that minimum costs will vary costs depending on the hardware and installation combinations chosen. Minimum costs where quantifiable for certain elements of the solution are set out above.

Early termination charges will apply if:

• any 36-month hardware repayment plan is terminated before the end of the 36-month term for any reason other than our breach, in which case you will need to pay the outstanding balance for the remaining months; or 
• any 12-month telematics integration (or the telematics solution with which your Mobileye solution is integrated) is terminated before expiry of the 12-month minimum term for any reason other than our breach, in which case the early termination charges will be calculated as follows:

ETC = monthly charges x number of remaining months in the minimum term 

• Direct Debit is our preferred payment method, you can set it up anytime at telstra.com/directdebit
• Electronic payments – Free
• Payments made in person or by cheque – Extra $2.50 (some exemptions apply)
• Paperless bills are free. A paper bill can be issued for $2.20 per copy sent (some exemptions apply)
  • Paper bills are issued unless you set up paperless billing. Set up Email Bill at telstra.com/emailbill or for more information on your billing options visit telstra.com/fees-on-payment-methods

You’re billed in advance for the minimum monthly charge, and in arrears for any usage not included in your plan.

When you start or change your plan part way through a billing period, your first bill will have part month charges.

Visit Telstra.com/contactus for our support options. Call 13 20 00 or 133 677 (TTY), or +61 439 12 5109 from overseas, to speak to someone about your plan or to obtain a copy of this summary in an alternative /accessible format.

If you have a problem or complaint about your service you can:

• Call 13 2000 and say “complaint” 
• Call your Account Representative if you have one
• Visit https://www.telstra.com.au/business-enterprise/contact-us/make-a-complaint

This is a summary only. The full legal terms for this plan are available at telstra.com/customer-terms.

As you may already be aware, as part of a corporate restructure, your account and services will be transferred internally within the Telstra Group from Telstra Corporation Limited to Telstra Limited.  This won’t impact your account or services or how you contact us, and there’s nothing you need to do.  This change will take place on 1 January 2023. For updates on the restructure and more information or to contact us about this change, visit telstra.com/telstralegalrestructure. This message is from Telstra Corporation Limited and Telstra Limited.