GoCanvas Business Plan Minimum Users Month to Month Price (inc GST) 12 Months Pre-paid Price (inc GST)
Monthly Charge

1 user
Minimum Monthly Charge

Business Demand Data
Monthly Data Allowance
Network Access
Minimum Term
Calls + SMS + MMS + MessageBank®

To standard Australian numbers

Calls + SMS + MMS

To international numbers

Roaming Calls + SMS + MMS

For use while overseas

Roaming Data Allowance

For use while overseas

What's Included
What's Not Included
Expiry
Excess Data Charge
Eligible Roaming Destinations
Maximum Early Termination Charges (ETC)
Devices
Allowances
GoCanvas Business

1 user $67 per user/mth $708 per user/year
GoCanvas Team 3

GoCanvas Business plan subscriptions available:

  • Month to Month casual subscription- You will be billed for your user licences monthly until cancelled.
  • 12 Month Pre-paid subscription - You will be billed for your entire 12-month user licence subscription upfront.

30 Day free trial on your initial order – All new GoCanvas Business licences activated during the initial order will receive the first 30 days free. At the end of the 30 Day free trial you will need to opt into a paid subscription plan. If you do not opt into a paid plan, your service will be automatically suspended for 14 days and if after 14 days you have still not subscribed, your licences will be cancelled.

GoCanvas Business

Minimum Users Month to Month Price (inc GST) 12 Months Pre-paid Price (inc GST)
1 user $67 per user/mth $708 per user/year

GoCanvas Business plan subscriptions available:

  • Month to Month casual subscription- You will be billed for your user licences monthly until cancelled.
  • 12 Month Pre-paid subscription - You will be billed for your entire 12-month user licence subscription upfront.

30 Day free trial on your initial order – All new GoCanvas Business licences activated during the initial order will receive the first 30 days free. At the end of the 30 Day free trial you will need to opt into a paid subscription plan. If you do not opt into a paid plan, your service will be automatically suspended for 14 days and if after 14 days you have still not subscribed, your licences will be cancelled.

GoCanvas Team 12 Month Pre-paid Plans Minimum Users Annual Upfront Price (inc GST) Total Minimum Cost over 12 months (inc GST)
Monthly Charge

Minimum Monthly Charge

Business Demand Data
Monthly Data Allowance
Network Access
Minimum Term
Calls + SMS + MMS + MessageBank®

To standard Australian numbers

Calls + SMS + MMS

To international numbers

Roaming Calls + SMS + MMS

For use while overseas

Roaming Data Allowance

For use while overseas

What's Included
What's Not Included
Expiry
Excess Data Charge
Eligible Roaming Destinations
Maximum Early Termination Charges (ETC)
Devices
Allowances
GoCanvas Team 3

3 users $500 per user/yr $1500 per year ($500 per user)
GoCanvas Team 10

10 users $432 per user/yr $4,320 per year ($432 per user)

These GoCanvas Team plans are available as a 12-month pre-paid subscription, billed annually in advance. 

30 Day free trial on your initial order – All new GoCanvas Team plans activated during your initial order will receive the first 30 days free. At the end of the 30 Day free trial you will need to opt into a 12 Month paid subscription. If you do not opt into a 12 Month paid subscription, your service will be automatically suspended for 14 days and then if after 14 days you have still not subscribed, your licences will be cancelled.

GoCanvas Team 3

Minimum Users Annual Upfront Price (inc GST) Total Minimum Cost over 12 months (inc GST)
3 users $500 per user/yr $1500 per year ($500 per user)
GoCanvas Team 10

Minimum Users Annual Upfront Price (inc GST) Total Minimum Cost over 12 months (inc GST)
10 users $432 per user/yr $4,320 per year ($432 per user)

These GoCanvas Team plans are available as a 12-month pre-paid subscription, billed annually in advance. 

30 Day free trial on your initial order – All new GoCanvas Team plans activated during your initial order will receive the first 30 days free. At the end of the 30 Day free trial you will need to opt into a 12 Month paid subscription. If you do not opt into a 12 Month paid subscription, your service will be automatically suspended for 14 days and then if after 14 days you have still not subscribed, your licences will be cancelled.

GoCanvas Team 12 Month Contract Plans Minimum Users Monthly Contract Price (inc GST) Total Minimum Cost over 12 months (inc GST)
Monthly Charge

Minimum Monthly Charge

Business Demand Data
Monthly Data Allowance
Network Access
Minimum Term
Calls + SMS + MMS + MessageBank®

To standard Australian numbers

Calls + SMS + MMS

To international numbers

Roaming Calls + SMS + MMS

For use while overseas

Roaming Data Allowance

For use while overseas

What's Included
What's Not Included
Expiry
Excess Data Charge
Eligible Roaming Destinations
Maximum Early Termination Charges (ETC)
Devices
Allowances
GoCanvas Team 3

3 users $47 per user/mth $1,692 per year ($564 per user/year)
GoCanvas Team 10

10 users $40.50 per user/mth $4,860 per year ($486 per user)

All GoCanvas Team plans are available as a 12-month contract subscription, billed monthly. 

30 Day free trial on your initial order – All new GoCanvas Team plans activated during your initial order will receive the first 30 days free. At the end of the 30 Day free trial you will need to opt into a 12 Month paid subscription. If you do not opt into a 12 Month paid subscription, your service will be automatically suspended for 14 days and then if after 14 days you have still not subscribed, your licences will be cancelled.

GoCanvas Team 3

Minimum Users Monthly Contract Price (inc GST) Total Minimum Cost over 12 months (inc GST)
3 users $47 per user/mth $1,692 per year ($564 per user/year)
GoCanvas Team 10

Minimum Users Monthly Contract Price (inc GST) Total Minimum Cost over 12 months (inc GST)
10 users $40.50 per user/mth $4,860 per year ($486 per user)

All GoCanvas Team plans are available as a 12-month contract subscription, billed monthly. 

30 Day free trial on your initial order – All new GoCanvas Team plans activated during your initial order will receive the first 30 days free. At the end of the 30 Day free trial you will need to opt into a 12 Month paid subscription. If you do not opt into a 12 Month paid subscription, your service will be automatically suspended for 14 days and then if after 14 days you have still not subscribed, your licences will be cancelled.

Information about the service

GoCanvas is a Business App. Business Apps are a range of applications designed to increase business productivity and can be accessed on compatible tablet and mobile devices with an internet connection (Compatible Devices). You can purchase Business App licences from telstra.com/gocanvas

GoCanvas is a subscription service that converts paper-based forms into digital forms and integrates with existing processes to improve productivity and streamline the flow of information. Subscribers can choose from thousands of ready-made templates – or build their own.

Telstra Apps Marketplace

You need an internet connection to access the Telstra Apps Marketplace. To start using the Telstra Apps Marketplace, visit marketplace.telstra.com and create an account. You need to meet minimum system requirements to use certain applications available on the marketplace, which will be set out on marketplace.telstra.com and Our Customer Terms. You’re responsible for ensuring that you meet these requirements.

Compatibility

A list of all current supported browsers and operating systems can be found on telstra.com/gocanvas 

What's included

GoCanvas allows users to:

  • convert paper-based forms into digital forms
  • access a library of ready built Industry based forms
  • convert two paper forms that do not exceed three pages of input fields, plus any associated terms and conditions pages into a digital form for no additional charge. Charges apply for conversion of any additional forms after your first two.
  • integration ready options with other apps as detailed on telstra.com/gocanvas

What’s not included?

To access GoCanvas, each user will need to download the applicable GoCanvas app from their Compatible Device’s application store. Data download charges may apply.

In order to integrate GoCanvas with back-end systems, your system environment must be properly configured and you may need to make changes to your system set-up. You are responsible for the configuration of your system environment and this is not included in your monthly licence fee. If you require system integration, before purchasing licences for GoCanvas, please contact us to discuss your specific business needs.

Other Important Information

Each licence can be used on one Compatible Device. If a user wants to access GoCanvas on several Compatible Devices, additional licences will be required.

Information about pricing

Minimum Monthly Charge

You need to purchase a licence for each individual user and also a licence for your Account Administrator.

30 Day FREE Trial

30 Day free trial on your initial order – All new GoCanvas licences activated during the initial order will receive the first 30 days free. At the end of the 30 Day free trial you will need to opt into a paid subscription plan. If you do not opt into a paid plan, your service will be automatically suspended for 14 days and if after 14 days you have still not subscribed, your licences will be cancelled. 

Minimum Cost

  • If you have chosen the GoCanvas Business plan and subscribed to a month to month plan, there is no minimum term.
  • If you have chosen the GoCanvas Business plan and subscribed to a 12 Month Pre-paid plan you will pay the 12 month subscription fee for each user licence activated upfront.
  •  If you have subscribed to a 12 Month GoCanvas Team plan you will be charged the Total Minimum Cost laid out in the table at the top of this page.

Early Termination Charge

If you cancel a GoCanvas Team plan with a minimum 12 month contract term, before the expiry of your term, you will pay an early termination charge equivalent to 65% of the remaining subscription term.

Other information

Manage Your Service Online

You can manage your Telstra Apps Marketplace applications online at marketplace.telstra.com

Billing

The figures in this Critical Information Summary are for a full billing cycle but your first bill may include pro-rata charges for part of the month if you purchased user licences or cancelled user licences part way through a billing period.

We're here to help

You’ll find more information at telstra.com/business. If you have questions about your bill, technical support service or connection, please call the Telstra Apps Marketplace Help Desk on 1800 878 483 or our Disability Enquiry Hotline on 1800 068 424 (voice) and 1800 808 981 (TTY)

Complaints or Disputes

If you have a problem or complaint about your service you can:

Further Information

If we can’t resolve your complaint to your satisfaction, you can contact the Telecommunications Industry Ombudsman. For full contact information go online at tio.com.au/about-us /contact-us

This is a summary only – the full legal terms for this plan are contained in your agreement with Telstra including Our Customer Terms, which is available at telstra.com/gocanvasterms

® are registered trade marks and ™ are trade marks of Telstra Corporation Limited, ABN 33 051 775 556.

MOSB5200-Thu Jun 13 00:00:00 AEST 2019

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