How digital literacy helps keep your kids safe online

Build the confidence to guide your children safely through the digital world.

3 minute read

What is digital literacy?

It's the ability to use digital technology safely, confidently and responsibly.

If you're a parent or carer, it’s about understanding how the online world works and having the confidence to support your child when challenges come up.

Help protect your kids online

The internet offers many benefits for children, but it also comes with risks. Cyberbullying, inappropriate content and online scams can affect kids of all ages.

Understanding the risks and knowing how to respond can help you feel more confident navigating the online world with your child.

 

How to spot and respond to cyberbullying

According to the eSafety Commissioner, more than 1 in 2 children have been cyberbullied at some point.

Cyberbullying can involve repeated messages, being left out, or sharing hurtful content. Changes in mood, avoiding devices or strong reactions after being online can be signs your child needs support.

If cyberbullying is happening:

  • Listen calmly and take your child's concerns seriously.
  • Save messages or screenshots if you need to report it.
  • Use platform reporting tools and seek support where needed.
  • Let your child know they’re not alone and that help is available.

Report cyberbullying to the eSafety Commissioner

 

Other common online risks to be aware of

Children may also come across content online that isn't appropriate for their age, through ads, search results or shared links. Setting up parental controls and content filters on your child's device can help reduce exposure.

Scams can also appear on wesbites or apps kids love using. They often show up as links, messages or games that falsely promise rewards. Remind your child not to click unknown links, share personal information and to check with you if something seems too good to be true.

 

Encourage positive, balanced online experiences

Respectful online behaviour

Online safety goes beyond avoiding harm. It also includes how kids communicate and interact with others online.

Helping your child communicate respectfully online plays a big role in how they interact with others. Learn more about why respectful online behaviour matters and how to encourage it.

Healthy screen time balance

As kids spend more time online, finding the right balance is important. Clear expectations around when and how technology is used can help keep routines on track.

Explore how to support healthy screen time habits for your family, including age‑appropriate guidance and other non-screen acitivites to try.

 

Building confidence for the digital world

Technology will keep changing, but staying involved and open to conversation helps you guide your child safely online. You don’t need to know everything, but being willing to learn goes a long way.

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