Government Cyber Security

Sovereign secure solutions protecting digital services and citizen data

Helping your agencies detect and respond to increased cyber threats.

Government Solutions

In recent years there has been a steady increase in malicious cyber activity targeted at Australian organisations. Particularly concerning is the attempt to infiltrate government agencies. According to the latest Australian Cyber Security Centre (ACSC) Annual Cyber Threat Report, 35% of cyber incidents targeted federal, state and local government. (Source: www.

Whether you are looking to secure your data, clouds, mobile workforce, or user data, Telstra’s sovereign secure solutions are built to align with Australian compliance and security regulations, supported by Telstra’s local Security Operations Centres and certified Australian security experts.

A trusted partner with experience across all tiers of government, cyber hubs, whole of government, and critical infrastructure, talk to Telstra today.

Cyber Detection and Response

A 24/7 Managed Security Operations Centre (SOC) service that monitors the IT infrastructure of Australian government agencies on their behalf.

Sovereign SecureEdge

A government-specific gateway facilitating secure data flows and inter-agency connectivity on a high availability platform.

Purple Cyber Security Services

Advisory, technology and assurance via the largest Australian-owned technology services business.

Incident Response

Keep your organisation safe with cyber security incident response from Telstra Enterprise.

Safeguarding Australia is why

Australia faces a complex and threatening cybersecurity landscape and an increasingly complex regulatory environment. That’s why Telstra’s new security capabilities for government take protection to the very edge of our sovereign network.

[Text on screen] Canberra, Australia

Narelle Devine [Chief Information Security Officer, APAC, Telstra]: The security landscape at the moment is significantly degraded. We have not seen a time much cyber activity. There has never been a time where people need to care more about cybersecurity than right now.

[Announcer] Now, in this country, we've seen cyber attacks on Parliament House, on government departments, on major media organizations.

[Announcer] Small businesses who depend on their social media accounts have become prey for cyber criminals. They are all spending more time online and cyber criminals are taking advantage. Launching an attack every eight minutes.

[Announcer] Security expert says: "Scamming is a virus that's spreading."

[Text on screen] In association with MQSQUARE Productions

[Announcer] Australia's top cyber spy has issued a warning over the accelerating rate of domestic security threats.

[Announcer] Massive cyber attack.

[Announcer] Australian losses totaled $33 billion as criminals took out individuals and businesses spending more time online.

[Text on screen] Safeguarding Australia is why. Telstra Enterprise.

Narelle Devine: Telstra plays a huge role in keeping Australia safe. Our network is large and complex, and we touch the lives of each and every Australian every day. It's really important for us to keep that network as safe and secure as we possibly can.

Telstra makes a huge investment in cybersecurity. And I think that's really evidenced by our "Cleaner Pipes" program. In the last 12 months, we’ve blocked over 200 million suspected scam calls and we block approximately 1500 suspected scams each and every minute. It's a great way that we are able to remove that threat before you even see it.

Nicole McMahon [Group Owner, Government, Telstra Enterprise]: The digital economy is now the economy and it's so important that we enable a prosperous future for all Australians.

How do you enable citizens and businesses to transact online in a secure manner? And I think from a Telstra perspective, our view is that we have a significant role to play in keeping Australia and Australians safe online.

Steve McDonald [Product Owner, Managed Security Services, Telstra Enterprise]: Cybersecurity is a huge threat to the Australian economy, with self-reported losses in excess of $33 billion per annum.

Telstra's built the processes and invested in the people over decades to protect our own network and also those of our customers.

Narelle Devine:  Telstra has unparalleled visibility across one of the largest and most complex networks in Australia. It puts us in a really unique position. And cyber is a team sport, and it's fabulous to have that information and be able to share it with the wider community, which allows us to keep each and every Australian safe.

Steve McDonald: Telstra maintains a network of cybersecurity operation centers located in Melbourne, Sydney and Canberra that help organizations with their security posture 24/7 and help with incident management.

These facilities are built to AZOT-4 standards. And all of the systems and the people in the processes are certified via iRAP to meet the requirements of ISM PROTECTED. To ensure that we can maintain the highest levels of security that are required for government customers.

Narelle Devine: We're making sure that we've got secure sovereign scalable networks available for our customers. And we're focusing on making sure that our cybersecurity capability that we use for ourself is actually helping our customers.

Steve McDonald: Telstra's provided Secure Internet Gateway services to government for well over a decade now. This is really important 'cause it forms the basis of our ability to work with governments to help secure their environments.

Telstra's Sovereign SecureEdge is a cloud-based service that helps protect users and applications from malware, ransomware and zero-day threats. It's built to Federal, State and Local Government requirements, including iRAP assessment. It helps organizations meet stringent compliance measures; from the Australian Privacy Act to the new Critical Infrastructure Legislation.

Telstra's Cyber Detection and Response services integrate seamlessly with government infrastructure, endpoints and cloud services. This allows us to deliver 24/7 security monitoring and incident response, leveraging cybersecurity, big data analytics all delivered from our Managed Security Services platform.

Narelle Devine: Telstra have a significant role to play in enabling the digital economy, in ensuring we've got secure intelligent networks for our customers, and ensuring we've got cybersecurity capability that we use for ourselves available to help our citizens and businesses and governments.

For me, quite personally, it is a really proud thing to see the work the teams do every day to keep Australia and Australians safe.


[Text on Screen] Safeguarding Australia is why

2022 ISG Cybersecurity Quadrant Report

Read the latest ISG research on local cybersecurity trends and how Telstra earned the distinction of being a leader in three categories: Managed Security Services, Strategic Security Services, and Technical Security Services in Australia.

The End of Traditional Resilience

A joint paper by Telstra and the Cyber Security Cooperative Research Centre (CSCRC)

Insights for Government

Media Release

Telstra releases new government security capabilities

Telstra announces enhancements to its specialist Security Operations Centres designed to deliver end to end security services for Federal, State and Local government customers.


Helping advance the digital economy

Nicole McMahon, Group Owner for Government, shares her thoughts on how government can enable a prosperous digital future for all Australians.

Nicole McMahon, Head of Government, Telstra Enterprise: So government have an ambition to be a leading digital economy by 2030 and move all services online. As we are going forward it's really important to understand how technology from a capacity, from a connectivity and from a security perspective, plays that important role in helping the digital economy

The interaction isn't face to face anymore, all the time, we don't have to travel for that one meeting. It is unparalleled, uncharted times and you know the interesting thing is - how do we respond so that Australia can participate in the digital economy?

The threat of security is unprecedented, we're seeing more attacks more frequently at levels of government, business and consumers. So we really need to be mindful about securing all aspects of the digital economy online, because if you take part of it out then you're actually impacting Australia’s abilities to succeed and be that leading digital economy.

We did some research last year that highlighted that there's around 90 billion dollars that could be gained by 2025 for Australia to be a digital economy and that equates to also around 250 000 jobs for our country, that is significant.

Telstra have an amazing role in keeping Australia safe but also enabling the digital economy. So we've got Australia’s largest network, we're investing in rural and regional Australia, we're bringing mobile networks to this country. So, we're actually working to bring that capability to help our government, customers, businesses and citizens.

As the digital economy is thriving, we're seeing more people move away from cities and into rural and regional areas, we've spent eight billion dollars over the last five years on our mobile networks and three billion of that has been in regional Australia. That means we're able to focus on jobs and skills in Australia for Australia, we're able to bring capability into the Australian market that actually solves solutions for Australia.

I’m passionate about the fact that what we do actually impacts the lives of Australians and we have the ability to change those for the better, so we've got the ability to help those in rural and regional Australia. We have the ability for our children to grow up safe online and we have the ability to help with the economic recovery of this country and I think that is pretty remarkable. And that is the key role that a technology services company can play in enabling the digital economy and enabling Australia’s future. 


Keeping government agencies secure and compliant

Hear Telstra’s CISO Narelle Devine discuss how we are simplifying Essential 8 and network protection.

Narelle Devine [Chief Information Security Officer Asia Pacific, Telstra]: I look after cyber operations for the company, so I protect all of Telstra and our customers. There's been a huge increase in the last few years for cybercriminals and nation-state actors alike. So our network is big, it's large, it's complex, we operate at scale and it's ever changing, but that is no different to other big companies and government departments. One of those things that we're aligning at the moment is to look at bringing the essential eight to our primary control framework. That means a lot to us because we can simplify what we do, but it also means that when we're liaising with government, it's a standard that they've been using for many years now.

We see an amazing number of threats come across the network and the attacks continue to grow and grow. In a way, attacks are becoming far more sophisticated, but to a certain degree, they're becoming more simple. We're still seeing attacks where simply clicking on a link is the one mechanism to get you inside a company and then you can move a lot as an adversary. So in order for us to succeed, we need to work together. We need to have those strong partnerships. We need to share our threat intelligence. We need to share our defensive postures. We need to understand what's potentially happening to others around us, so that we can make better decisions about how to protect ourselves and Telstra really sits at the heart of that. We get to see all of that underlying network traffic and we can really contribute to that discussion.

I am so proud of our people. Cyber is about technology, process and people combined. We can have the best tools and we do, but it's really when people put those together. I love that our team are able to do good. I love being involved in a company that wants to do good and our posture and where we sit within the cyber ecosystem allows us to extend that to uplift the entire country and being able to have that uplift across Australia and contribute so much to the Australian cybersecurity strategy is quite an amazing position to be in.

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Why Telstra?

Meet your security compliance requirements

Telstra works closely with the Australian Government, leading security vendors, and the worldwide security community to provide the latest intelligence on the local and global threat landscape.

Know you’re protected 24/7

Telstra’s Security Operations Centres are based in Australia and built to ASIO T4 standards, a requirement in protecting government agency data.

Improve security and compliance

Our experts help you understand, manage and mitigate risk to meet your legislated compliance requirements.

Getting started

Interested? With solutions that cater to every tier of government, let's connect to manage your security