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The nbn™ network

How to connect

When nbn™ network comes to your area, let us help you connect to it right away.

We'll help you every step of the way

Want to be prepared for the arrival of nbn to your area? We’re here to help you get set up and connected. nbn delivers the network to your area and installs their equipment at your place, before a service provider, like us, completes the process.

 

nbn network

When the nbn network arrives in your area, if you choose us as your provider, we’ll help organise the connection at your property. The Federal Government’s commitment to delivering the nbn network includes the standard installation of technology by nbn™ at your place at no cost to you.

Do I have to get connected?

For most people, the nbn network is replacing Telstra’s existing copper network, so most Australians will need to move their home phone and internet services to the nbn network, if they want to keep using their phone and internet at home.  All our current home broadband plans and bundles are nbn network-compatible, meaning that you’ll be ready when the nbn network arrives in your area. So, whether the nbn network is already there, or is still on its way, we have a plan, as well as a bumper entertainment bundle, for you.

What kind of connection do I need?

Depending on where you live, nbn™ will connect your property to the network using one of a variety of technologies. When the nbn network rollout reaches your area, nbn™ will let you know which technology will service your area.

Choose to connect to the nbn network with us and we'll help you with the rest.

NBN get connected

nbn connection types

nbn™ is rolling out the nbn network to Australian homes and businesses. Your maximum line speed is determined by the type of technology that nbn™ makes available to your premises.

Fibre to the premises (FTTP)

Optical Fibre that’s leading all the way to your premises, and to the nbn connection box inside your premises.

 

Find out more

 

Fibre to the node/building (FTTN/FTTB)

Optical Fibre is delivered to a node in the street or a distribution unit inside the basement of your building. From there, it connects through to your phone sockets using the existing copper network to connect you to the nbn network.

 

Find out more

 

Fixed Wireless

A fixed antenna on your roof receives a signal from your local nbn wireless tower, with internal wiring to the nbn connection box inside your premises.

 

Find out more

 

Hybrid Fibre-Coaxial (HFC)

Optical Fibre leading to a node in your street, or a nearby street, with a final stretch of coaxial cable to your premises, and to the nbn modem within your premises.

  

Find out more

 

Your installation options

Once your property is connected to the nbn network by nbn™ , we’ll send you all the installation information you need to set up your Telstra Gateway. The Telstra Gateway is a Wi-Fi router that links the devices at your place to your new network connection.

Choose from:

Self install

Tech savvy? We’ll send you the equipment and instructions for you to install it yourself.
 

Find out more


Professional install

Need help with installation? We can arrange a visit by one of our technicians to set up your connection for $240.
 

Find out more

 

Platinum

Want ongoing help? Take up a 12 month Telstra Platinum subscription and get access to our tech experts over the phone, online or by visiting a Telstra store. $15/mth for 12 months. Min cost $180.
 

Find out more

 

Priority Assistance

If you are a voice only customer, we’ll arrange your professional installation at no extra cost. If you are a bundle broadband and voice customer and you’re a priority assist with eligible pensioner concession card holder, we’ll make sure your phone line is connected to the new network, at no extra cost.

Find out more

 

Find out more about the nbn

 

nbn plans

View our range of home broadband plans.

More on nbn Plans

 

Rollout map

See where the nbn network is available and where it's coming next.

More on nbn Rollout Map

 

What is the nbn network?

We bring you up to speed on the newest technology connecting Australia.

More on the nbn network

Questions about the nbn? We can help

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