From 31 March 2025 most HBO content will need to be viewed from the Max App instead of from regular channels. The Max app can be accessed via the apps page on iQ3, iQ4 or iQ5 boxes and requires internet access. Select the Max app signup shown in the carousels on screen.
The Basic with Ads Max plan is included in all Foxtel plans. The plan includes access to high-definition content and the ability to watch Max on two screens at once.
Netflix, ABC iView, SBS On Demand, Amazon Prime, YouTube & 10 play favourites.Discover some of the best sport, movies, lifestyle and drama including HBO and Foxtel Originals. Plus all your Netflix, ABC iView, SBS On Demand, Amazon Prime, YouTube & 10 play favourites.
Now that the Prime Video app is on Foxtel, you can watch more of what you love all in one place
Your new Foxtel from Telstra experience has more On Demand TV shows, movies and sports than ever before. With more added all the time.
Get the best of Foxtel with recommendations hand picked for you and on demand.
Over 50 channels of the world's best entertainment and drama shows.
*Movies Ultra HD Channel: You must have an iQ4 and the Movies and HD packages to access this channel
Most HBO content will be moving from the Foxtel platform to the Max streaming app on 31 March 2025. You'll be able to access most HBO content through the Max app on your internet connected iQ3, iQ4 or iQ5 set top boxes.
Max is a streaming service that provides on-demand content, including the best of HBO, Warner Brothers, Harry Potter, DC, Discovery and much more. From 31 March 2025, the Max app will be available on an internet connected iQ3, iQ4 and iQ5 connected boxes.
From 31 March 2025, the Max Basic with Ads plan will be included in your Foxtel subscription at no additional cost. To set up your Max access, you will need to sign up via your internet connected iQ3, iQ4 or iQ5 set top box.
No, at this stage Foxtel from Telstra customers are only able to get the Max Basic with Ad plan.
On your internet connected iQ3, iQ4 or iQ5 set top boxes:
You can find Max content on your iQ3, iQ4 or iQ5* set top box in three simple ways once you have set up your access to Max:
*Requires internet connected iQ3, iQ4 or iQ5 set top box. Included Max plan is Basic With Ads.
If you see this message, it means that you have already set up your Max access. The QR code will remain visible on the home screen of your internet connected iQ3, iQ4 or iQ5 set top box. You don’t need to scan the QR code again, you can simply sign in with your Max email and password.
You will need an internet connected iQ3, iQ4 or iQ5 set top box to view Max. Customers can call Telstra on 13 22 00 and get an upgrade. Click here for more information.
Yes. If you already have a Max subscription and are an existing Foxtel subscriber, simply log into the Max app on your iQ3, iQ4, or iQ5* set-top box and follow the prompts to link your Max subscription to your Foxtel plan and you'll no longer be billed by Max.
If you are currently subscribed to the Max Standard or Max Premium plan, you will continue with that plan until your billing period ends, after which it will revert to the Max Basic With Ads plan.
Note: If you don't link your Max account via your iQ3, iQ4 or iQ5* set top box, you'll continue to be charged by Max.
*Requires internet connected iQ3, iQ4 or iQ5 set top box. Included Max plan is Basic With Ads.
You get access to Netflix, Disney+, Amazon Prime, Flash News (complimentary subscription), ABC iView (including dedicated kids section), NineNow, TenPlay, and SBS On Demand. Netflix, Disney+ and Amazon Prime are streaming services that require a subscription.
See the full list of channels on Foxtel from Telstra
If you already have Netflix, you can log in to your existing Netflix account on the iQ box once it’s set up.
Your Foxtel from Telstra package comes with a set-top iQ box that connects to your TV. If your home is already wired for Foxtel you may be able to install it yourself and if so, we’ll send you a Self-Install Kit.
If not, we’ll arrange a professional installation where a technician will visit your home to install Foxtel for you.
Meanwhile, you can start watching all your Foxtel content as soon as your account is activated on the Foxtel GO app.
For more information, see TV installation.
Foxtel Go is the app that’s included with Foxtel from Telstra. It lets you stream Foxtel content on your mobile, PC or tablet in addition to on your TV through your iQ box.
Foxtel Now is the streaming only version of Foxtel, with no installation or iQ box. It lets you watch Foxtel content on your PC and mobile devices.
When you buy Foxtel from Telstra your monthly charge appears on your Telstra bill. You simply pay it along with your other Telstra services.
Service Availability: Services not available to all areas or homes and require a suitable TV.
Standard Installation: Additional charges apply for non-standard installations of Telstra and Foxtel equipment.
Foxtel Offer: Eligible to customers who haven’t had a Foxtel Direct or Foxtel from Telstra service in the past three months. After 12 months, you will not receive the monthly credit and will pay standard month to month subscription rates. Not compatible with any other offer. For important information on your service and privacy, read the Foxtel service agreement.
4K: To access 4K features you will need an iQ4, compatible HDMI cable, compatible 4K TV and subscription to the HD and Sport Packages (included in Sports HD + Foxtel Plus, Premium and Platinum Plus packages). Any other connected equipment must also be compatible with Foxtel’s 4K UHD Standard. For more info visit Foxtel's 4K UHD compatibility page.
iQ4: To access 4K features you will need an iQ4, compatible HDMI cable, compatible 4K TV and subscription to the HD and Sport Packages (included in Sports HD + Foxtel Plus, Premium and Platinum Plus packages). Any other connected equipment must also be compatible with Foxtel’s 4K UHD Standard. For more info visit Foxtel's 4K UHD compatibility page.
Foxtel from Telstra with Netflix: Netflix requires internet and data charges may apply. In order to access this Netflix subscription you will need to sign up via the Netflix app on your iQ box once the box has been activated. When signing up for Netflix you will need to accept the Netflix Terms of use and Privacy Statement. If you have an existing Netflix subscription, you can link it with your Foxtel from Telstra account via your iQ box.
If you do not link your existing Netflix subscription, you will be billed directly by Netflix for your existing Netflix subscription and again by Telstra for the Netflix subscription that comes as part of your Foxtel from Telstra package.
Foxtel Installation Terms: If you’ve got a Foxtel Self Installation Kit please read these Installation Terms before you install your equipment.
Telstra Plus: Must be 18+ with an active service. Points are earned on payment of Telstra services or pre-paid recharge (excluding outright purchases, refunds, credits and late payment fees). Points expire 3 years from earning. Marketing opt-in required (preferences can be changed). Excludes enterprise and corporate customers. Exit program anytime. Read the Telstra Plus program terms and conditions.
Find the answers on our entertainment support pages.
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