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Discover how sustainability in business is evolving to meet customer, compliance and productivity needs. From greenwashing crackdowns to climate reporting.
Sustainability is far from a buzzword today. It’s not just about meeting environmental goals. It’s also about responding to customer demand for sustainable business practices and products.
Understanding how customer and government expectations are evolving could be key to your future competitive advantage. Taking a strategic approach to sustainability can help you be prepared and take advantage of opportunities while managing risks.
Let’s unpack five key sustainability industry trends we expect to evolve in 2025 and beyond.
Whether your customers are consumers, other businesses or government bodies, supply chain sustainability is a factor you’ll want to consider in how you meet their future needs.
Sustainability remains an important value for consumers, despite cost-of-living pressures. In fact, research suggests consumers are becoming savvier when deciding if a product or brand is sustainable.
More companies are expecting suppliers to report their carbon footprint, and what they’re doing to reduce it. Many businesses also want suppliers to help them understand how their products or services can help them achieve their own sustainability goals.
If you’re a smaller business, you may not have been impacted directly by mandatory reporting requirements. But this could change in the future. From January 2025, many large emitters and corporations must declare their climate-related risks and opportunities along with other matters in a ‘Sustainability Report’. The reports are to be published alongside organisations’ annual reports. And the number of organisations covered by mandatory reporting is set to increase from July 2026 and again from July 2027.
Understanding the sustainability of your business practices and being able to communicate this clearly to customers could help boost your competitive position.
Companies who must comply with mandatory reporting will need to understand emissions from their supply chain. So if you sell into large organisations, you may see mandatory reporting requirements start to flow down to the information you’re asked for during the tender process.
Learn more about Telstra’s commitment to reducing our emissions
The finance landscape for small, sustainability-focused businesses continues to evolve. There are two forms of finance we expect to see grow in 2025. These are:
Many government sustainability grants aim to support the transition to a net zero future.
The Australian Government’s Future Made in Australia policy is one example. It includes grants to help small and medium businesses commercialise their big ideas. Some of the priority areas for grants are renewables, nature action and low emissions technologies.
Another example is the Energy Efficiency Grants for Small and Medium Enterprises program which helped businesses upgrade or replace inefficient equipment and implement other energy efficiency activities.
Learn about other grants your small business may be eligible for
Sustainability-linked loans (SLLs) are gaining traction in Australia. They are loans that offer favourable terms if businesses meet specific sustainability targets.
If you want to scale an idea or opportunity for more sustainable impact, there may be grants or loans that offer better terms than conventional finance.
Greenwashing is when a business makes misleading claims about its sustainability practices or sets unrealistic targets for its future performance. A business may do this to make themselves look more sustainable than they are.
Greenwashing makes it harder for consumers to see which businesses act sustainably. It can also reduce their confidence in genuine sustainability business practices.
The Australian Consumer and Competition Commission and the Australian Securities and Investments Commission are regulators with powers to act against misleading claims. Both commissions recently said greenwashing is a priority for enforcement activity.
The increasing regulatory focus on compliance means it’s even more critical businesses are clear and transparent to consumers about sustainability claims.
More leaders will discover that sustainability initiatives can help make their businesses more efficient. There are a lot of things you can do to achieve more sustainable outcomes while at the same time increasing your business efficiency. For example:
We also expect more businesses will use technology to track their operations and identify opportunities for more efficiencies. For example, connected sensors can monitor electricity use or spot water leaks. This can help bring bills down and save valuable resources.
Sustainable choices can be good for your business and the planet, making them a win/win choice for long-term success.
Learn how we're recycling old modems to make new ones
In 2025, we expect leaders will put more emphasis on protecting their businesses against the effects of climate change and declining natural assets.
Changing weather patterns, including extreme weather events, can disrupt business operations. This includes short-term challenges like shipping or energy disruptions. It can also have long-term, or chronic, consequences, like increased heat or changes in rainfall patterns.
There are also more ‘transitional’ risks associated with a changing climate. These could include regulatory change and new customer expectations.
Understanding how your operations may be affected by climate events can help you build a plan to help make your business more resilient. You may be impacted directly or indirectly as the impact of climate change evolves across our communities.
Here are some simple steps you could consider to help boost the resilience of your business.
Explore how to boost business resilience with planning
Sustainable business practices are not just nice-to-haves. If you're invested in more ethical and environmentally considerate business practices, sustainability can also be another route to help you succeed with a ‘future fit’ business.
Adopt a proactive approach to business sustainability, today and into the future. This can help you seize opportunities that may help you boost efficiency, resilience and your competitive position as you build a more sustainable business.
Download your Tech State of Play report to help propel your business further through technology.
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