What is Mobility Accelerator?

Mobility Accelerator is a mobile add-on that provides faster typical download speeds on eligible plans in moderate to high 4G/5G network traffic conditions (like in busy or crowded places), compared to our standard business mobile plans without Accelerator. Accelerator can provide a benefit during high bandwidth tasks, such as downloading large files (it won’t provide a benefit during tasks that require less bandwidth like video streaming, video calls, email and web browsing).  Accelerator helps you maintain momentum and enhance everyday productivity when working on-the-go.

Does not work on Wi-Fi. For use in Australia. Your speeds will still be capped at 1.5Mbps once data allowance exceeded. Compatible device required.

Why get Mobility Accelerator?

Help improve your performance

You are more likely to feel the benefits of Accelerator when undertaking high bandwidth tasks, such as downloading large files in times of moderate to high network traffic in 4G and 5G coverage areas.

Try it out

Add on Mobility Accelerator for $10 per month to any medium or above business mobile or data plan purchased from 25/06/2019. Plus, get a month of Accelerator on us via a $10 credit on your next bill. Easily opt-out, at any time, if you’re not noticing the benefits.

Unleash the power of 5G to help you stay up to speed

In moments of moderate to high 4G/5G network traffic, Accelerator provides faster typical download speeds compared to our standard business mobile plans without Mobility Accelerator.

Track your speeds to know where you stand

Track and compare your daily average download speed uplift at any time against the average speeds that others in similar conditions would experience on our standard plans without Accelerator, via your My Telstra App.

How your business benefits from Mobility Accelerator

Share your connection across multiple devices while on-the-go

Help enable faster typical download speeds than our standard plans without Accelerator in times of moderate to high network traffic in 4G and 5G coverage areas when undertaking high bandwidth tasks, such as tethering multiple devices to share your mobile data via your phone.

Do business in busy places

In moments of moderate to high 4G/5G network traffic, Accelerator provides faster typical download speeds compared to our standard business mobile plans without Accelerator. Your speeds will still be capped at 1.5Mbps once you’ve exceeded your data allowance.

Faster typical download speeds in moderate to high 4G/5G traffic conditions compared to our standard business mobile plans

You’re more likely to notice the benefits of Accelerator, when undertaking high bandwidth tasks, like large video meetings with screen sharing held in times of moderate to high 4G/5G network traffic, to help you collaborate and close sales.

Share and analyse data from the palm of your hand

Track your daily average 4G/5G network speeds at any time via My Telstra app.

How to add Mobility Accelerator to your business plan

  1. Check your mobile number

    Find out if Mobility Accelerator could help improve your experience by checking your mobile number.
  2. Choose a business plan

    To use Mobility Accelerator, you must take up a medium or above business mobile or data plan. Already have an eligible Telstra plan? Log in to My Telstra App to add Mobility Accelerator.
  3. Add Accelerator to your plan

    Add Mobility Accelerator in our online checkout when you take up your chosen business plan. Already have Accelerator? Log in to My Telstra App to manage your account.

Compatible devices: Mobility Accelerator is recommended for use with the latest Telstra sold 5G and 4GX mobile devices with minimum LTE Category-6 (2 carrier aggregation). See compatible devices.  

Why Telstra for your business?

Thrive on-the-go with a network that's faster in more places

Unleash productivity with our unrivalled mobile network that covers more of Australia than any other provider. We are also at the forefront of 5G so you can access its potential for your business first.

Get reports on speeds via My Telstra App

Manage your account, pay bills and access near-real time speed data at your fingertips all from the My Telstra App.

Take your journey further with a Go Digital Consult

Designed to help you get connected and engage online, your consult will include guidance on how to collaborate with software and may help protect your business in the digital landscape.

Be ready for tomorrow with tailored solutions

We're here to grow with you as you innovate your business, today and into the future, ever committed to continual development to make our networks faster, safer, and more reliable.

Frequently asked questions

Eligibility

Performance

Mobiles and tablets

Network coverage and data allowance

Help and support

Things you need to know


Wi-Fi:
Mobility Accelerator does not work when you are connected to Wi-Fi. It only works when you are connected to Telstra’s 4G/5G network.

Compatible devices: Mobility Accelerator only works on compatible devices. It does not work on 3G devices. Examples of popular devices that work with Accelerator include Apple iPhone 7, Samsung Galaxy S7 and Google Pixel 2 or later. Older devices will not receive a benefit of Mobility Accelerator.

Mobility Accelerator cancellation: You can cancel Mobility Accelerator using the My Telstra app, by visiting a Telstra store or Telstra Technology Business Centre, or by calling Telstra Account Management. See FAQs for more on this. Cancellation of your Mobility Accelerator add-on will take effect at the time of cancellation.

Capped speeds: your internet speeds will be capped at 1.5Mbps once your data allowance is exceeded, and slowed further in busy periods, which is not suitable for HD video or high-speed applications and means that some webpages, videos, content and files may take longer to load.

Network speed: your network speed may vary due to things like congestion, location, distance from the base station, local conditions, the device you’re using, hardware and software configuration, download source and upload destination. 

For use in Australia. 

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