Choose how your services are managed
Whether you need end-to-end management of selected solutions, have an IT gap to fill, or want your service tailored to your business, we have a range of managed services you can choose from to best suit your needs. Plus you’ll get personalised support from an Australian-based expert and 24/7 technical assistance.
Managed IT Services Bundles
IT management solutions to help keep your systems running their best, aligned to the ACSC Essential 8. More on ACSC Essential 8.
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Basic
Simplified IT which aims to protect against unsophisticated threats and provide reliable performance across core systems.
Great for:
Businesses with simple needs who require an IT solution designed to provide a secure foundation.Why choose Basic -
Standard
Intermediate IT which aims to protect against targeted attacks with enhanced security across endpoints, networks and collaboration.
Great for:
Businesses that need stronger security with greater controls over their technology environment.Why choose Standard -
Premium
Comprehensive IT with advanced threat management which aims to provide resilient protection across endpoints, networks, collaboration and backups.
Great for:
Businesses that require advanced controls across their IT infrastructure to help reduce risk exposure.Why choose Premium
Single Services
Single solution options to solve specific IT issues.
Need help with just one IT service?
Our Single Service option helps you tackle specific IT challenges. Choose a standalone service or combine selected services with a Managed Services Bundle to keep your business moving.
Solutioned Services
Custom IT solutions for businesses with unique or complex needs.
Get a solution built around your business
We offer outcome-driven support suited to your business through consultation, integration and management, available on an ongoing or project basis.
Why Telstra should manage your IT
Simplified IT
We’ll help handle your IT so you can focus on your business, reducing the hassle of managing multiple vendors as your one trusted managed services provider.
Security for your business
Help stop cyber threats before they impact your business with proactive security.
Help from experts
We’ll help keep your issues resolved and your systems running with support from Australian-based experts backed by 24/7 IT specialists.
Add on set-up and installation
We can help set up your network and licenses so you can run your business knowing your profiles, software and applications are configured to succeed from the start.
Pricing
Rate Card for Telstra Business Managed Services
Frequently asked questions
The Australian Cyber Security Centre (ACSC) Essential 8 is a baseline security framework of cyber risk mitigation controls, which enhances your ability to protect your business data and services, across three cyber security maturity levels.
If you have a Managed IT Services Bundle, you can get support via your Customer Experience Manager. They provide personalised support, can assist with issue resolution and can offer strategic guidance whilst maintaining streamlined communication. They’re backed by 24/7 technical support from our Service Desk.
To start your Managed Services journey with Telstra, simply request a callback and one of our business experts will be in touch. They’ll then discuss your needs and work out a solution for your business. You’ll then be assigned a Customer Experience Manager who will provide personalised support.
Explore our Managed Services brochure to learn how we can help reduce IT complexity and keep your business running smoothly.
Talk to us about Managed Services
Request a call back
One of our business experts will be in touch to discuss how Managed Services can suit your needs.
Visit a Business Technology Centre
Speak with a business expert in-person to find a Managed Services solution.