Telstra Managed Services

Your business IT managed for you

You can count on us to handle the tech that streamlines operations, drives momentum and enhances collaboration. We’ll improve how your network, devices and software work to help serve and secure your business.

What can Managed Services do for you?

Make your tech work for you with Telstra Managed Services. Based on your chosen solution, we’ll help set up and proactively monitor your network hardware, business devices and collaboration tools, resolving issues as they arise. Experience less downtime and more focus on your business.

What you get with Telstra Managed Services

Your network hardware, business devices, and collaboration tools depend on each other to function. With Managed Services, we’ll help keep the tech that underpins your business running smoothly, while our General IT Helpdesk is available for the parts in between.

Network

Rely on a network that’s configured to keep up with your business and to help minimise disruptions in real-time with its performance, health and security automatically monitored.

Devices

Drive your device performance with ongoing improvements and robust security measures, backed by our reliable support for unexpected challenges.

Collaboration

Get enhanced collaboration capabilities that meet the demands of your business, helping you maximise your team’s potential.

Support

Access support when issues arise through General IT Helpdesk with fast resolution to issues so you can get on with business.

What we manage

Collaboration

Managed Microsoft 365

Have your Microsoft 365 environment performing at its best through proactive monitoring and available support.

Great for businesses:

  • Using Microsoft apps to communicate or to store, access and share files
  • Requiring secure and controlled access to data
  • Relying on Microsoft environment for their operations in a hybrid working world

Optimisation

Managed Endpoint

Get more from your devices as we help enhance their performance and bolster their security using the latest patches and software updates to help fill vulnerability gaps.

Great for businesses:

  • Onboarding new staff
  • Regulating access to sensitive data
  • Minimising the risk of misconfigurations and unauthorised access

Network

Network Device Management

Demand more from your network while we work to keep it at pace with ongoing optimisation, real-time resolution and support to maintain business momentum.

Great for businesses:

  • Requiring high network performance
  • Enabling remote network access for employees
  • Who can’t afford network disruptions

Support

General IT Helpdesk

Help keep your business running smoothly with support for IT challenges as they arise - leave expecting the unexpected to us.

Great for businesses:

  • Wanting to refocus in-house IT teams
  • Lacking time or IT expertise

Why choose us for managed services

Enhance your IT environment

Improve how your network, devices and the apps that drive your business are secured and enhanced while consolidating your IT services to one key partner in the process.

Flexibility to suit your organisation

Adapt your solution with no lock-in contract, scalable options and predictable fixed costs so you can better manage the uncertain as your business evolves.

Partnership approach

Stay in control when you partner with us. We’ll listen to your needs, offer strategic solutions and integrate seamlessly with your business in a way that works for you.

Managed by certified experts

Our tech advisors and partner-certified experts will help keep your IT running at its peak, so you can focus on your business potential, while we help unlock it.

Our partners

Talk to us about Managed Services

Request a call back

Request a call back and a business technology advisor will be in touch to discuss your managed services needs.

Visit a Business Technology Centre

Speak with one of our business technology advisors in-person to find a tailor-made solution.