In the My Telstra app, you can still:

Track your data and usage

Recharge your Pre-Paid service

View bills and make payments

Join and access Telstra Plus rewards

How to get the My Telstra app?

  • I have auto updates enabled

    You don’t need to do a thing. The My Telstra app will automatically replace the Telstra 24x7 app.
  • I don’t have auto updates

    Simply visit Google Play or the App store, search for the My Telstra app, and tap update (from late March 2020).

Until you get the My Telstra app, your Telstra 24x7 app will continue to work as normal.

What's new on My Telstra?

Stay in-the-know

The new home screen gives you a snapshot of your services, rewards and important updates.

Get answers faster

Get help shows support guides relevant to you. Plus with Messaging, you can now send us messages and respond on your own time.

Your updates in one place

Easily locate your billing and order update messages in the new and secure notifications centre.

Devices & tech

Find out more about our range of devices, tech and accessories

Everything's easier with Telstra ID

When you're signed in with your Telstra ID it's quick and simple to manage your services, pay bills and get help.

Frequently Asked Questions