My Telstra is coming
The Telstra 24x7 app is getting an upgrade
From March 2020, Telstra 24x7 will be replaced by the My Telstra app. Personal and small business customers will find it easier to manage accounts and services plus access a range of rewards.
In the My Telstra app, you can still:

Track your data and usage

Recharge your Pre-Paid service

View bills and make payments

Join and access Telstra Plus rewards
How to get the My Telstra app?
-
I have auto updates enabled
You don’t need to do a thing. The My Telstra app will automatically replace the Telstra 24x7 app. -
I don’t have auto updates
Simply visit Google Play or the App store, search for the My Telstra app, and tap update (from late March 2020).
Until you get the My Telstra app, your Telstra 24x7 app will continue to work as normal.
What's new on My Telstra?

Stay in-the-know
The new home screen gives you a snapshot of your services, rewards and important updates.

Get answers faster
Get help shows support guides relevant to you. Plus with Messaging, you can now send us messages and respond on your own time.

Your updates in one place
Easily locate your billing and order update messages in the new and secure notifications centre.

Devices & tech
Find out more about our range of devices, tech and accessories