Make life easier
with My Account

My Account lets you manage your Telstra accounts and services online. Keep track of your estimated call and data usage to help you stay within your allowance. Access bills when it suits to check everything’s in order. Store payment details so you can pay bills or recharge easily. To get started, all you need is your Telstra account or mobile number.

 

Register now   Already registered

With My Account you can:
  1. Check your estimated call and data usage
  2. Check the expiry date of your post-paid mobile phone contract
  3. See the past 13 months’ bill history and download PDF copies
  4. Pay bills or recharge and store your details for future payments
  5. Get cheap movie tickets plus music and sport offers
    with Telstra Thanks
  1. Check recent charges or credits
  2. Update your details or billing address
  3. Set up direct debits
  4. Set up bill and payment reminders
  5. Purchase and manage domestic data packs
Different strokes for different folks

Depending on what type of services you have, My Account has something for you. Whether you have a Pre-Paid service or an eligible post-paid mobile or home phone, internet or bundle, My Account lets you manage all your services online. And if you want to do many of these things on your mobile or tablet, download the Telstra 24x7 App once you’ve registered for My Account.

Pre-Paid customers

  • Quick and easy recharge when you save credit/debit card details
  • Schedule recurring recharges
  • View your usage details and remaining credit and bonuses
  • Change offer or purchase additional data (Plus packs)

Mobile customers on a plan

  • Monitor call and data usage
  • Add, downgrade or cancel data packs
  • View shared data usage across devices
  • See your shared data usage (if you have shared data)
  • Check your contract end dates and outstanding repayments on a plan

Home phone or broadband customers

  • Monitor your household internet usage and fixed phone calls
  • Access ADSL troubleshooting tools
  • Make a bill payment with several clicks or setup direct debit
  • Access webmail