Telstra Pre-Paid Plan Rates

Telstra Pre-Paid Complete

Recharge Amount	$10	$30	$40	$50	$150	$300
Expiry	7 days	28 days	28 days	28 days	186 days	365 days
Data Allowance	1GB	8GB	18GB	28GB	60GB	150GB
Data Allowance For use in Australia only
Data Bank	Save up to 200GB of unused data when you recharge $30+ before expiry. Active recharge required to access Data Bank.
Network Access
Minimum Term
$1 Daily Inclusions
$1 Optional Extra's
Calls + Text + MMS + MessageBank® To standard Australian numbers	Unlimited Calls, Text, MMS & Messagebank Retrieval
Calls + Text + MMS To international numbers	Not included	Standard International call minutes from Australia to selected destinations in both Zone 1 and Zone 2: Zone 1 up to 300 minutes Zone 2 up to 60 minutes Included call minutes are consumed in 60 second blocks. Text to international numbers – 20c/text MMS to international numbers – 75c/MMS	Standard International call minutes from Australia to selected destinations in both Zone 1 and Zone 2: Zone 1 up to 500 minutes Zone 2 up to 100 minutes Included call minutes are consumed in 60 second blocks. Text to international numbers – 20c/text MMS to international numbers – 75c/MMS	Standard International call minutes from Australia to selected destinations in both Zone 1 and Zone 2: Zone 1 up to 1000 minutes Zone 2 up to 150 minutes Included call minutes are consumed in 60 second blocks. Text to international numbers – 20c/text MMS to international numbers – 75c/MMS	Standard International call minutes from Australia to selected destinations in both Zone 1 and Zone 2. Zone 1 up to 3000 minutes Zone 2 up to 350 minutes Included call minutes are consumed in 60 second blocks. Text to international numbers – 20c/text MMS to international numbers – 75c/MMS	Standard International call minutes from Australia to selected destinations in both Zone 1 and Zone 2: Zone 1 up to 6000 minutes Zone 2 up to 800 minutes Included call minutes are consumed in 60 second blocks. Text to international numbers – 20c/text MMS to international numbers – 75c/MMS
Extra Credit	$0	$5 Credit	$10 Credit	$15 Credit	$50 Credit	$100 Credit
What's Included
What's Not Included
Devices
Allowances


$60 recharge includes 38GB data, 28 day expiry & $20 Extra Credit, along with all the standard inclusions mentioned above. Recharge is all for use within Australia. Extra Credit is for (1) calls & text to standard international numbers, (2) Premium SMS in Australia, and (3) standard calls, text and data usage while overseas. International Calling: Zone 1 countries include: Canada, China, Denmark, Germany, Guam, Hong Kong, India, Ireland, Indonesia, Japan, Malaysia, New Zealand, Norway, Puerto Rico, Romania, Singapore, South Korea, UK, USA, Vietnam Zone 2 countries include: Argentina, Bangladesh, Brazil, Cambodia, Chile, Columbia, Iceland, Greece, Italy, Lebanon,, France, Iran, Israel, Kenya, Kuwait, Mexico, Nepal, Netherlands, Nigeria, Pakistan, Philippines, Peru, Sri Lanka, Saudi Arabia, South Africa, Spain, Sweden, Taiwan, Thailand, UAE. International call rates apply for all other countries – see telstra.com/prepaid

$10	$30	$40	$50	$150	$300
Expiry
7 days	28 days	28 days	28 days	186 days	365 days

$10	$30	$40	$50	$150	$300
Data Allowance
1GB	8GB	18GB	28GB	60GB	150GB

Data Bank
Save up to 200GB of unused data when you recharge $30+ before expiry. Active recharge required to access Data Bank.

Calls + Text + MMS + MessageBank®

To standard Australian numbers

Unlimited Calls, Text, MMS & Messagebank Retrieval

Calls + Text + MMS To international numbers
$10	$30	$40	$50	$150	$300
Not included	Standard International call minutes from Australia to selected destinations in both Zone 1 and Zone 2: Zone 1 up to 300 minutes Zone 2 up to 60 minutes Included call minutes are consumed in 60 second blocks. Text to international numbers – 20c/text MMS to international numbers – 75c/MMS	Standard International call minutes from Australia to selected destinations in both Zone 1 and Zone 2: Zone 1 up to 500 minutes Zone 2 up to 100 minutes Included call minutes are consumed in 60 second blocks. Text to international numbers – 20c/text MMS to international numbers – 75c/MMS	Standard International call minutes from Australia to selected destinations in both Zone 1 and Zone 2: Zone 1 up to 1000 minutes Zone 2 up to 150 minutes Included call minutes are consumed in 60 second blocks. Text to international numbers – 20c/text MMS to international numbers – 75c/MMS	Standard International call minutes from Australia to selected destinations in both Zone 1 and Zone 2. Zone 1 up to 3000 minutes Zone 2 up to 350 minutes Included call minutes are consumed in 60 second blocks. Text to international numbers – 20c/text MMS to international numbers – 75c/MMS	Standard International call minutes from Australia to selected destinations in both Zone 1 and Zone 2: Zone 1 up to 6000 minutes Zone 2 up to 800 minutes Included call minutes are consumed in 60 second blocks. Text to international numbers – 20c/text MMS to international numbers – 75c/MMS

Calls + Text + MMS

To international numbers

$10

$30

$40

$50

$150

$300

Not included

Standard International call minutes from Australia to selected destinations in both Zone 1 and Zone 2:

Zone 1

up to 300 minutes

Zone 2

up to 60 minutes

Included call minutes are consumed in 60 second blocks.

Text to international numbers – 20c/text

MMS to international numbers – 75c/MMS

Standard International call minutes from Australia to selected destinations in both Zone 1 and Zone 2:

Zone 1

up to 500 minutes

Zone 2

up to 100 minutes

Included call minutes are consumed in 60 second blocks.

Text to international numbers – 20c/text

MMS to international numbers – 75c/MMS

Standard International call minutes from Australia to selected destinations in both Zone 1 and Zone 2:

Zone 1

up to 1000 minutes

Zone 2

up to 150 minutes

Included call minutes are consumed in 60 second blocks.

Text to international numbers – 20c/text

MMS to international numbers – 75c/MMS

Standard International call minutes from Australia to selected destinations in both Zone 1 and Zone 2.

Zone 1

up to 3000 minutes

Zone 2

up to 350 minutes

Included call minutes are consumed in 60 second blocks.

Text to international numbers – 20c/text

MMS to international numbers – 75c/MMS

Standard International call minutes from Australia to selected destinations in both Zone 1 and Zone 2:

Zone 1

up to 6000 minutes

Zone 2

up to 800 minutes

Included call minutes are consumed in 60 second blocks.

Text to international numbers – 20c/text

MMS to international numbers – 75c/MMS

$10	$30	$40	$50	$150	$300
Extra Credit
$0	$5 Credit	$10 Credit	$15 Credit	$50 Credit	$100 Credit

$60 recharge includes 38GB data, 28 day expiry & $20 Extra Credit, along with all the standard inclusions mentioned above.

Recharge is all for use within Australia.

Extra Credit is for (1) calls & text to standard international numbers, (2) Premium SMS in Australia, and (3) standard calls, text and data usage while overseas.

International Calling:

Zone 1 countries include:

Canada, China, Denmark, Germany, Guam, Hong Kong, India, Ireland, Indonesia, Japan, Malaysia, New Zealand, Norway, Puerto Rico, Romania, Singapore, South Korea, UK, USA, Vietnam

Zone 2 countries include:

Argentina, Bangladesh, Brazil, Cambodia, Chile, Columbia, Iceland, Greece, Italy, Lebanon,, France, Iran, Israel, Kenya, Kuwait, Mexico, Nepal, Netherlands, Nigeria, Pakistan, Philippines, Peru, Sri Lanka, Saudi Arabia, South Africa, Spain, Sweden, Taiwan, Thailand, UAE.

International call rates apply for all other countries – see telstra.com/prepaid

Telstra Pre-Paid Long Life Plus

Recharge Amount	$20	$30	$50	$70	$100
Expiry	45 days	186 days	186 days	365 days	365 days
Data Allowance	7c per 1MB (rounded to the nearest MB)
Data Allowance For use in Australia only
Data Bank
Network Access
Minimum Term
$1 Daily Inclusions
$1 Optional Extra's
Calls + Text + MMS + MessageBank® To standard Australian numbers	Calls – 30c/min or part Text – 30c/text MMS – 30c/MMS MessageBank^® retrieval 30c/min or part
Calls + Text + MMS To international numbers	International call rates apply – see telstra.com/prepaid Text to international numbers – 35c/text MMS to international numbers – 75c/MMS
Extra Credit
What's Included
What's Not Included
Devices
Allowances


All for use in Australia. Recharge before your expiry date and roll over your unused recharge credit, to use within your next recharge period.

$20	$30	$50	$70	$100
Expiry
45 days	186 days	186 days	365 days	365 days

Data Allowance
7c per 1MB (rounded to the nearest MB)

Calls + Text + MMS + MessageBank® To standard Australian numbers
Calls – 30c/min or part Text – 30c/text MMS – 30c/MMS MessageBank^® retrieval 30c/min or part

Calls + Text + MMS To international numbers
International call rates apply – see telstra.com/prepaid Text to international numbers – 35c/text MMS to international numbers – 75c/MMS

All for use in Australia. Recharge before your expiry date and roll over your unused recharge credit, to use within your next recharge period.

Information about the service

Sim and Activation

You can get a Pre-Paid SIM when you:

Buy a Telstra Pre-Paid mobile; or
Buy a Telstra Pre-Paid SIM kit and bring your own (BYO) unlocked device that’s compatible with the Telstra Mobile Network (check at telstra.com/device )

You can then activate your SIM and choose a plan online at telstra.com/activate.

Choosing a plan

Choose a Pre-Paid mobile plan when you activate your SIM and recharge as you need to. You can change your Pre-Paid offer when you want to but note that inclusions and credit do not rollover when you switch plans and you’ll need to recharge to get the benefits of the new plan.

What's Included

Telstra Air® – Access Free Telstra Air® Wi-Fi data with an active recharge. You can access free Wi-Fi data at Telstra Air® hotspots in Australia and Fon spots overseas. Download the Telstra Air app or visit telstra.com/air to activate
Data free Apple Music
Data free live sports on $30+ recharges

What's Not Included

Overseas use
Satellite numbers
Premium numbers (eg 19xx numbers)
Operated assisted calls (eg most 12xx numbers)
Third-party content or subscription charges
Diverted calls

Additionally the following is not included for Telstra Pre-Paid Complete

Extra Credit excludes calls/texts to Australian numbers and MessageBank retrieval. PAYG data and content purchases such as Google Play are not available

Information about pricing

Refer to the Plan Cost table.

Unlocking fee

If you want to use your Telstra purchased Pre-Paid Mobile device on another network, you’ll need to pay a network unlocking fee.

Other Information

How can I monitor and manage my usage?

MyAccount at telstra.com/myaccount
Telstra 24x7® App on iPhone and Android
Dial #100# from your mobile
Visit m.telstra.com on your mobile’s browser
Call 125 8888 from your Telstra mobile
Recharge at telstra.com/recharge

Using my service overseas

Your plan automatically has International Roaming activated on this service. Call 125 88 80 to deactivate. Your recharge credit or Telstra Pre-Paid Complete credit can be used overseas to selected countries, at a higher rate than in Australia. For information on using and monitoring your service overseas, including a list of eligible countries, visit:

While overseas data is charged at $3/MB, charged per KB or part.

Need help? We're here for you.

Visit telstra.com/contactus for our support options. Call 125 8880, 133 677 (TTY), or +61 439 12 5109 from overseas, to speak to someone about your plan or to obtain a copy of this summary in an alternative /accessible format.

Complaints

If there’s something you’re not happy with and you wish to make a complaint, visit telstra.com/complaints. We like to make every attempt to resolve any issue but you can contact the Telecommunications Industry Ombudsman by phone on 1800 062 058 or visit tio.com.au/about-us/contact-us if you'd like an independent investigation.

This is a summary only full legal terms for this plan are available at telstra.com/customer-terms

Google Play is a trademark of Google Inc. ™ are trade marks and ® are registered trade marks of Telstra Corporation Limited ABN 33 051 775 556

MOSC2110-Tue Mar 31 00:00:00 AEDT 2020