Telstra Pre-Paid Complete
Recharge Amount | $10 | $30 | $40 | $50 | $150 | $300 | |
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Expiry
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7 days | 28 days | 28 days | 28 days | 186 days | 365 days | |
Data Allowance
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1GB | 8GB | 18GB | 28GB | 60GB | 150GB | |
Data Allowance
For use in Australia only |
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Data Bank
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Save up to 200GB of unused data when you recharge $30+ before expiry. Active recharge required to access Data Bank. | ||||||
Network Access
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Minimum Term
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$1 Daily Inclusions
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$1 Optional Extra's
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Calls + Text + MMS + MessageBank®
To standard Australian numbers |
Unlimited Calls, Text, MMS & Messagebank Retrieval
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Calls + Text + MMS
To international numbers |
Not included
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Standard International call minutes from Australia to selected destinations in both Zone 1 and Zone 2:
Zone 1 up to 300 minutes
Zone 2 up to 60 minutes
Included call minutes are consumed in 60 second blocks.
Text to international numbers – 20c/text MMS to international numbers – 75c/MMS |
Standard International call minutes from Australia to selected destinations in both Zone 1 and Zone 2:
Zone 1 up to 500 minutes
Zone 2 up to 100 minutes
Included call minutes are consumed in 60 second blocks.
Text to international numbers – 20c/text MMS to international numbers – 75c/MMS |
Standard International call minutes from Australia to selected destinations in both Zone 1 and Zone 2:
Zone 1 up to 1000 minutes
Zone 2 up to 150 minutes
Included call minutes are consumed in 60 second blocks.
Text to international numbers – 20c/text MMS to international numbers – 75c/MMS |
Standard International call minutes from Australia to selected destinations in both Zone 1 and Zone 2.
Zone 1 up to 3000 minutes
Zone 2 up to 350 minutes
Included call minutes are consumed in 60 second blocks.
Text to international numbers – 20c/text MMS to international numbers – 75c/MMS |
Standard International call minutes from Australia to selected destinations in both Zone 1 and Zone 2:
Zone 1 up to 6000 minutes
Zone 2 up to 800 minutes
Included call minutes are consumed in 60 second blocks.
Text to international numbers – 20c/text MMS to international numbers – 75c/MMS |
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Extra Credit
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$0 | $5 Credit | $10 Credit | $15 Credit | $50 Credit | $100 Credit | |
What's Included
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What's Not Included
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Devices
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Allowances
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$60 recharge includes 38GB data, 28 day expiry & $20 Extra Credit, along with all the standard inclusions mentioned above. Recharge is all for use within Australia. Extra Credit is for (1) calls & text to standard international numbers, (2) Premium SMS in Australia, and (3) standard calls, text and data usage while overseas. International Calling: Zone 1 countries include: Canada, China, Denmark, Germany, Guam, Hong Kong, India, Ireland, Indonesia, Japan, Malaysia, New Zealand, Norway, Puerto Rico, Romania, Singapore, South Korea, UK, USA, Vietnam Zone 2 countries include: Argentina, Bangladesh, Brazil, Cambodia, Chile, Columbia, Iceland, Greece, Italy, Lebanon,, France, Iran, Israel, Kenya, Kuwait, Mexico, Nepal, Netherlands, Nigeria, Pakistan, Philippines, Peru, Sri Lanka, Saudi Arabia, South Africa, Spain, Sweden, Taiwan, Thailand, UAE. International call rates apply for all other countries – see telstra.com/prepaid
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Expiry
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$10 | $30 | $40 | $50 | $150 | $300 |
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7 days | 28 days | 28 days | 28 days | 186 days | 365 days |
Data Allowance
|
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$10 | $30 | $40 | $50 | $150 | $300 |
---|---|---|---|---|---|
1GB | 8GB | 18GB | 28GB | 60GB | 150GB |
Data Bank
|
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Save up to 200GB of unused data when you recharge $30+ before expiry. Active recharge required to access Data Bank. |
Calls + Text + MMS + MessageBank®
To standard Australian numbers |
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Unlimited Calls, Text, MMS & Messagebank Retrieval
|
Calls + Text + MMS
To international numbers |
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$10 | $30 | $40 | $50 | $150 | $300 |
---|---|---|---|---|---|
Not included
|
Standard International call minutes from Australia to selected destinations in both Zone 1 and Zone 2:
Zone 1 up to 300 minutes
Zone 2 up to 60 minutes
Included call minutes are consumed in 60 second blocks.
Text to international numbers – 20c/text MMS to international numbers – 75c/MMS |
Standard International call minutes from Australia to selected destinations in both Zone 1 and Zone 2:
Zone 1 up to 500 minutes
Zone 2 up to 100 minutes
Included call minutes are consumed in 60 second blocks.
Text to international numbers – 20c/text MMS to international numbers – 75c/MMS |
Standard International call minutes from Australia to selected destinations in both Zone 1 and Zone 2:
Zone 1 up to 1000 minutes
Zone 2 up to 150 minutes
Included call minutes are consumed in 60 second blocks.
Text to international numbers – 20c/text MMS to international numbers – 75c/MMS |
Standard International call minutes from Australia to selected destinations in both Zone 1 and Zone 2.
Zone 1 up to 3000 minutes
Zone 2 up to 350 minutes
Included call minutes are consumed in 60 second blocks.
Text to international numbers – 20c/text MMS to international numbers – 75c/MMS |
Standard International call minutes from Australia to selected destinations in both Zone 1 and Zone 2:
Zone 1 up to 6000 minutes
Zone 2 up to 800 minutes
Included call minutes are consumed in 60 second blocks.
Text to international numbers – 20c/text MMS to international numbers – 75c/MMS |
Extra Credit
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$10 | $30 | $40 | $50 | $150 | $300 |
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$0 | $5 Credit | $10 Credit | $15 Credit | $50 Credit | $100 Credit |
$60 recharge includes 38GB data, 28 day expiry & $20 Extra Credit, along with all the standard inclusions mentioned above. Recharge is all for use within Australia. Extra Credit is for (1) calls & text to standard international numbers, (2) Premium SMS in Australia, and (3) standard calls, text and data usage while overseas. International Calling: Zone 1 countries include: Canada, China, Denmark, Germany, Guam, Hong Kong, India, Ireland, Indonesia, Japan, Malaysia, New Zealand, Norway, Puerto Rico, Romania, Singapore, South Korea, UK, USA, Vietnam Zone 2 countries include: Argentina, Bangladesh, Brazil, Cambodia, Chile, Columbia, Iceland, Greece, Italy, Lebanon,, France, Iran, Israel, Kenya, Kuwait, Mexico, Nepal, Netherlands, Nigeria, Pakistan, Philippines, Peru, Sri Lanka, Saudi Arabia, South Africa, Spain, Sweden, Taiwan, Thailand, UAE. International call rates apply for all other countries – see telstra.com/prepaid
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Telstra Pre-Paid Long Life Plus
Recharge Amount | $20 | $30 | $50 | $70 | $100 | ||
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Expiry
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45 days | 186 days | 186 days | 365 days | 365 days | ||
Data Allowance
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7c per 1MB (rounded to the nearest MB) | ||||||
Data Allowance
For use in Australia only |
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Data Bank
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Network Access
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Minimum Term
|
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$1 Daily Inclusions
|
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$1 Optional Extra's
|
|||||||
Calls + Text + MMS + MessageBank®
To standard Australian numbers |
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Calls + Text + MMS
To international numbers |
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Extra Credit
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What's Included
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What's Not Included
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Devices
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Allowances
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All for use in Australia. Recharge before your expiry date and roll over your unused recharge credit, to use within your next recharge period. |
Expiry
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$20 | $30 | $50 | $70 | $100 | |
---|---|---|---|---|---|
45 days | 186 days | 186 days | 365 days | 365 days |
Data Allowance
|
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7c per 1MB (rounded to the nearest MB) |
Calls + Text + MMS + MessageBank®
To standard Australian numbers |
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Calls + Text + MMS
To international numbers |
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All for use in Australia. Recharge before your expiry date and roll over your unused recharge credit, to use within your next recharge period. |
Information about the service
- Sim Activation
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Activate your SIM and choose a plan online at telstra.com/activate.
- Choosing a plan
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Choose a Pre-Paid mobile plan when you activate your SIM and recharge as you need to. You can change your Pre-Paid offer when you want to but note that inclusions and credit do not rollover when you switch plans and you’ll need to recharge to get the benefits of the new plan.
- What's Included
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- Data free Apple Music
- Data free live sports on $30+ recharges
- Data free Apple Music
- What's Not Included
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- Satellite numbers
- Premium numbers (eg 19xx numbers)
- Operated assisted calls (eg most 12xx numbers)
- Third-party content or subscription charges
- Diverted calls
Additionally the following is not included for Telstra Pre-Paid Complete
- Extra Credit excludes calls/texts to Australian numbers and MessageBank retrieval.
- Satellite numbers
- What's changing from 13 October 2020
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- International Roaming - Accessing roaming or purchasing new data packs and recharges will no longer be an option. A new version of this will launch mid-2021
- Credit Me2U - You’ll no longer be able to transfer credit from one account to another. However, until 13 October, we’ve upped your maximum to $200/transfer, up to $1,000/day, to enable you to transfer your balance before then
- SMS or BPAY recharge payment - After 13 October, please use #100# to recharge, change plans or view your balance
Information about pricing
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Refer to the Plan Cost table.
- Unlocking fee
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If you want to use your Telstra purchased Pre-Paid Mobile device on another network, you’ll need to pay a network unlocking fee.
Other Information
- How can I monitor and manage my usage?
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- My Account at telstra.com/myaccount
- My Telstra app on iPhone and Android
- Dial #100# from your mobile
- Visit m.telstra.com on your mobile’s browser
- Call 125 8888 from your Telstra mobile
- Recharge at telstra.com/recharge
- Need help? We're here for you.
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Visit telstra.com/contactus for our support options. Call 125 8880, 133 677 (TTY), or +61 439 12 5109 from overseas, to speak to someone about your plan or to obtain a copy of this summary in an alternative /accessible format.
- Complaints
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If there’s something you’re not happy with and you wish to make a complaint, visit telstra.com/complaints. We like to make every attempt to resolve any issue but you can contact the Telecommunications Industry Ombudsman by phone on 1800 062 058 or visit tio.com.au/about-us/contact-us if you'd like an independent investigation.
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This is a summary only full legal terms for this plan are available at telstra.com/customer-terms
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MOSC2110-Tue Mar 31 00:00:00 AEDT 2020