Telstra Pre-Paid Mobile

Recharge Amount $10 $30 $40 $50 $60 $150 $300
Expiry
7 days 28 days 28 days 28 days 28 days 6 months 12 months
Network Access

3G, 4G and 4GX

150Mbps 150Mbps 150Mbps 250Mbps Uncapped speeds 150Mbps 150Mbps
Data Allowance
Data Allowance

For use in Australia only

2GB 10GB 20GB 30GB 40GB 60GB 150GB
Data Bank
Continuous Data Rollover

Recharge before expiry to save up to 200GB of unused data

Yes Yes Yes Yes Yes Not included Not Included
Data Rollover

Recharge before expiry to rollover your unused data allowance to use in your next recharge

Minimum Term
$1 Daily Inclusions
$1 Optional Extra's
Calls + Text + MMS + MessageBank®

To standard Australian numbers

Unlimited 

 

International call inclusions to Zone 1
NA 300 minutes 500 minutes 1,000 minutes 1,500 minutes 3,000 minutes 6,000 minutes
International call inclusions to Zone 2
NA 60 minutes 100 minutes 150 minutes 250 minutes 350 minutes 800 minutes
International text + MMS
International text + MMS to all countries
100 100 100 100 100 100 100
Calls + Text + MMS

To international numbers

 

 

 

 

 

Extra Credit
$0 $50 Credit
What's Included

Your plan is for a pre-paid mobile phone service that provides access to the Telstra Mobile Network.

  • An allowance of Mobile data
  • Calls to Australian Satellite numbers + 5min of international satellite calls
  • Operator assisted calls (eg. most 12xx numbers) and diverted calls
What's Not Included
  • Premium numbers (eg. 19xx numbers)
  • Third-party content or subscription charges
  • Telstra Air
  • International roaming
Devices
Allowances
International call inclusions to Zone 3

NA 5 minutes 10 minutes 15 minutes 20 minutes 50 minutes 100 minutes
4G and 5G Download Speed Cap

150Mbps 150Mbps 150Mbps 250Mbps Uncapped Speed 150Mbps 150Mbps

From 4 July 2023, our prices are increasing, and inclusions are changing. Visit telstra.com.au/latest-prepaid-plans for more information.

 

150Mbps/250Mbps speed cap is great for most customers' regular usage including streaming, browsing and social media. Your capped download speed is the maximum potential download speed for data included in your recharge. Typical speeds may often be slower and will vary due to factors including location, distance from the base station, local conditions, concurrent users, hardware and software configuration and download/upload destination. Telstra 5G now reaches 80% of Australians. Compatible device required. For 5G coverage information, check our coverage map.

 

All inclusions for use in Aus. Included calls and SMS are to standard numbers only. 

Expiry
$10 $30 $40 $50 $60 $150 $300
7 days 28 days 28 days 28 days 28 days 6 months 12 months
Data Allowance

For use in Australia only

$10 $30 $40 $50 $60 $150 $300
2GB 10GB 20GB 30GB 40GB 60GB 150GB
Continuous Data Rollover

Recharge before expiry to save up to 200GB of unused data

$10 $30 $40 $50 $60 $150 $300
Yes Yes Yes Yes Yes Not included Not Included
Calls + Text + MMS + MessageBank®

To standard Australian numbers

Unlimited 

 

International call inclusions to Zone 1
$10 $30 $40 $50 $60 $150 $300
NA 300 minutes 500 minutes 1,000 minutes 1,500 minutes 3,000 minutes 6,000 minutes
International call inclusions to Zone 2
$10 $30 $40 $50 $60 $150 $300
NA 60 minutes 100 minutes 150 minutes 250 minutes 350 minutes 800 minutes
International text + MMS to all countries
$10 $30 $40 $50 $60 $150 $300
100 100 100 100 100 100 100
What's Included?

Your plan is for a pre-paid mobile phone service that provides access to the Telstra Mobile Network.

  • An allowance of Mobile data
  • Calls to Australian Satellite numbers + 5min of international satellite calls
  • Operator assisted calls (eg. most 12xx numbers) and diverted calls
What's Not Included
  • Premium numbers (eg. 19xx numbers)
  • Third-party content or subscription charges
  • Telstra Air
  • International roaming
International call inclusions to Zone 3

$10 $30 $40 $50 $60 $150 $300
NA 5 minutes 10 minutes 15 minutes 20 minutes 50 minutes 100 minutes
4G and 5G Download Speed Cap

$10 $30 $40 $50 $60 $150 $300
150Mbps 150Mbps 150Mbps 250Mbps Uncapped Speed 150Mbps 150Mbps

From 4 July 2023, our prices are increasing, and inclusions are changing. Visit telstra.com.au/latest-prepaid-plans for more information.

 

150Mbps/250Mbps speed cap is great for most customers' regular usage including streaming, browsing and social media. Your capped download speed is the maximum potential download speed for data included in your recharge. Typical speeds may often be slower and will vary due to factors including location, distance from the base station, local conditions, concurrent users, hardware and software configuration and download/upload destination. Telstra 5G now reaches 80% of Australians. Compatible device required. For 5G coverage information, check our coverage map.

 

All inclusions for use in Aus. Included calls and SMS are to standard numbers only. 

Telstra Pre-Paid Mobile Casual

Recharge Amount $20 $30 $50 $60 $70 $100
Expiry
45 days 6 months 6 months 6 months 12 months 12 months
Network Access

3G, 4G and 4GX

150Mbps
Data Allowance
Data Allowance

For use in Australia only

150MB 300MB 500MB 600MB 700MB 1GB
Data Bank
Continuous Data Rollover

Recharge before expiry to save up to 200GB of unused data

Data Rollover

Recharge before expiry to rollover your unused data allowance to use in your next recharge

Minimum Term
$1 Daily Inclusions
$1 Optional Extra's
Calls + Text + MMS + MessageBank®

To standard Australian numbers

40 minutes of calls

50 Text + MMS

80 minutes of calls

100 Text + MMS

120 minutes of calls

150 Text + MMS

160 minutes of calls

180 Text + MMS

200 minutes of calls

200 Text + MMS

300 minutes of calls

300 Text + MMS

International call inclusions to Zone 1
5 minutes 10 minutes 10 minutes 10 minutes 20 minutes 20 minutes
International call inclusions to Zone 2
5 minutes 10 minutes 10 minutes 10 minutes 20 minutes 20 minutes
International text + MMS
International text + MMS to all countries
5 10 10 10 20 20
Calls + Text + MMS

To international numbers

Extra Credit
What's Included

Your plan is for a pre-paid mobile phone service that provides access to the Telstra Mobile Network.

  • An allowance of mobile data
  • Calls to Australian Satellite numbers + 5 min of international satellite calls
  • Operator assisted calls (eg. most 12xx numbers) and diverted calls

 

 
 
What's Not Included
  • Premium numbers (eg. 19xx numbers)
  • Third-party content or subscription charges
  • Telstra Air
  • International roaming
Devices
Allowances
4G and 5G Download Speed Cap

150Mbps

From 4 July 2023, our prices are increasing, and inclusions are changing. Visit telstra.com.au/latest-prepaid-plans for more information.

 

Your capped download speed is the maximum potential download speed for data included in your recharge. Typical speeds may often be slower and will vary due to factors including location, distance from the base station, local conditions, concurrent users, hardware and software configuration and download/upload destination. Telstra 5G now reaches 80% of Australians. Compatible device required. For 5G coverage information, check our coverage map.

 

All inclusions for use in Aus. Included calls and SMS are to standard numbers only. 

Expiry
$20 $30 $50 $60 $70 $100
45 days 6 months 6 months 6 months 12 months 12 months
Data Allowance

For use in Australia only

$20 $30 $50 $60 $70 $100
150MB 300MB 500MB 600MB 700MB 1GB
Calls + Text + MMS + MessageBank®

To standard Australian numbers

$20 $30 $50 $60 $70 $100

40 minutes of calls

50 Text + MMS

80 minutes of calls

100 Text + MMS

120 minutes of calls

150 Text + MMS

160 minutes of calls

180 Text + MMS

200 minutes of calls

200 Text + MMS

300 minutes of calls

300 Text + MMS

International call inclusions to Zone 1
$20 $30 $50 $60 $70 $100
5 minutes 10 minutes 10 minutes 10 minutes 20 minutes 20 minutes
International call inclusions to Zone 2
$20 $30 $50 $60 $70 $100
5 minutes 10 minutes 10 minutes 10 minutes 20 minutes 20 minutes
International text + MMS to all countries
$20 $30 $50 $60 $70 $100
5 10 10 10 20 20
What's Included?

Your plan is for a pre-paid mobile phone service that provides access to the Telstra Mobile Network.

  • An allowance of mobile data
  • Calls to Australian Satellite numbers + 5 min of international satellite calls
  • Operator assisted calls (eg. most 12xx numbers) and diverted calls

 

 
 
What's Not Included
  • Premium numbers (eg. 19xx numbers)
  • Third-party content or subscription charges
  • Telstra Air
  • International roaming
4G and 5G Download Speed Cap

150Mbps

From 4 July 2023, our prices are increasing, and inclusions are changing. Visit telstra.com.au/latest-prepaid-plans for more information.

 

Your capped download speed is the maximum potential download speed for data included in your recharge. Typical speeds may often be slower and will vary due to factors including location, distance from the base station, local conditions, concurrent users, hardware and software configuration and download/upload destination. Telstra 5G now reaches 80% of Australians. Compatible device required. For 5G coverage information, check our coverage map.

 

All inclusions for use in Aus. Included calls and SMS are to standard numbers only. 

Information about the service

This is a Pre-Paid service with a mobile phone number and access to the Telstra network for you to make and receive calls, send and receive texts and use mobile data. Your Pre-Paid mobile service is for personal use only.

Sim Activation

Activate your SIM and choose a plan online at telstra.com/activate.

Choosing a plan

Choose a Pre-Paid Mobile plan when you activate your SIM and recharge as you need to. You can change your Pre-Paid offer when you want to but note that inclusions and credit do not rollover when you switch plans and you’ll need to recharge to get the benefits of the new plan. You’ll need an active recharge in order to purchase a Pack. 

International Zones

For standard calls and sms from Australia to standard international numbers in selected destinations

Zone 1 Destinations: Canada, China, Denmark, Germany, Guam, Hong Kong, India, Ireland, Indonesia, Japan, Malaysia, New Zealand, Norway, Puerto Rico, Romania, Singapore, South Korea, Spain, Sweden, UK, USA, US Virgin Islands, Vietnam.

Zone 2 Destinations: Argentina, Bahamas, Bangladesh, Bermuda, Brazil,  Brunei, Cambodia, Chile, Columbia, Costa Rica, Cyprus, Czech Republic, Dominican Republic, Faroe Islands, France, French Guiana, Greece, Greenland, Hungary, Iceland, Iran, Israel, Italy, Kenya, Kuwait, Laos, Lebanon, Liechtenstein, Mexico, Mongolia, Nepal, Netherlands, Nigeria, Pakistan, Palestinian Authority, Philippines, Peru, Saudi Arabia, Slovak Republic, Sri Lanka,  South Africa, Taiwan, Thailand, UAE, Venezuela.

Zone 3 Destinations: Austria, Comoros, Croatia, East Timor, Egypt, Fiji, Ghana, Mauritius, Papua New Guinea, Poland, Russia, Samoa, Serbia, Solomon Islands, Surinam, Switzerland, Tonga, Turkey, Vanuatu, Zimbabwe.

International Roaming

Add on an International Roaming Pack to use your service in selected overseas destinations. For more info, visit telstra.com/prepaidroam

FairPlay Policy

You must comply with our FairPlay Policy and not use your service in an unacceptable, unreasonable or fraudulent manner, or in a way that detrimentally interferes with the integrity of, or causes significant congestion to, the network. We may take action if you breach the FairPlay Policy, including suspending or cancelling your service.

Unlocking fee

If you want to use your Telstra purchased Pre-Paid Mobile device on another network, you’ll need to pay a network unlocking fee.

Other Information

How can I monitor and manage my usage?

  • Sign in to My Telstra at www.telstra.com/my-telstra
  • My Telstra app on iPhone and Android
  • Dial #100# from your mobile (Account Balance and Recharge voucher)
  • Dial 125100 from your Telstra mobile (Recharge by credit or debit card only)
  • Call 125 8887 from your Telstra mobile
  • Recharge at telstra.com/recharge

Need help? We're here for you.

Visit telstra.com/contactus for our support options. Call 125 8887, 133 677 (TTY), or +61 439 12 5109 from overseas, to speak to someone about your plan or to obtain a copy of this summary in an alternative /accessible format.

Complaints

If there’s something you’re not happy with and you wish to make a complaint, visit telstra.com/complaints.

We like to make every attempt to resolve any issue but you can contact the Telecommunications Industry Ombudsman by phone on 1800 062 058 or visit tio.com.au/about-us/contact-us if you'd like an independent investigation.

This is a summary only full legal terms for this plan are available at telstra.com/customer-terms