Service

Telstra TV service has deactivated at 11:59 PM on 31 October 2024 and it no longer works.

Deactivated means that your Telstra TV will not work at all.  You are unable to access free-to-air television or streaming applications on your Telstra TV after this date.  You can recycle your Telstra TV at one of our 300 Telstra stores.

Your third-party app subscriptions will remain unaffected. You can continue to use and watch your applications and subscriptions on any device supported by the app provider. Refer to the respective app’s website for a list of supported devices and use your existing login details to continue watching.

As of 1 June 2024, we have cancelled all Telstra TV repayments. We have waived any outstanding balances.

We discontinued Telstra TV Box Office on 30 June 2024. To find out more about it and how to transfer previous purchases to the Fetch Store. Visit Telstra TV Box Office Sevice Exit 

Yes, simply login to the app on your new Fetch set-top box or other supported devices using your existing login details. Your subscription will continue to be billed by Telstra. Here is a list of supported applications and subscriptions on Fetch.

1. Connect the antenna cable directly to your TV.
2. You may need to add free to air channels to your TV if you haven't done it before. This process is different depending on your TV. Please refer to your TV manufacturer's website for instructions. Most TVs have the ability to automatically scan for all available analog and digital channels in your area.

Note, you will need a digital antenna to receive digital broadcasts.