Enter your address to check predicted outdoor mobile coverage in your area.
Navigate the map with keyboard by using the arrow keys to pan and the +/- keys to zoom in and out, respectively.
No address? You can also search by ‘Latitude, Longitude’ in decimal – e.g. 32 deg South and 150 deg East is entered ‘-32.00000, 150.00000’.
Note: Our coverage maps show where we predict outdoor mobile coverage is available and serve as a helpful guide. We’ve provided some tips on how to use the maps and what can affect your mobile experience.
While our maps give you a good idea of outdoor coverage, your actual experience may differ because of:
The nearer to the outer edges of our predicted coverage, the more likely these factors will affect your experience.
For these reasons, we can’t guarantee a connection or a specific quality of service at every location shown on our maps.
You can check predicted coverage by:
The initial view shows both 4G and 5G (non-standalone) predicted coverage.
Look for the text boxes in the top left corner – they’ll tell you if outdoor coverage is predicted and gives our best estimate of predicted indoor coverage.
Our coverage maps show where we predict there is outdoor mobile coverage and serve as a helpful guide. Because coverage is variable, we can’t guarantee connectivity at every location where coverage is predicted.
There are two views of our outdoor mobile coverage that you can explore.
If you live or travel near the outer-edges of our full coverage areas, you may benefit from using a Blue Tick certified device or a coverage extension accessory.
Coverage maps predict coverage based on tower locations and known large-scale obstructions (such as mountains and forests), but real-world conditions at the user’s location can impact the actual user experience. Your mobile experience depends on more than just getting a signal, but also on signal quality and that can be influenced by factors that change from place to place and moment to moment.
Things that can impact your experience include:
Because of these factors, your mobile experience will vary as you (and other users of the network) move around and use your phone for different activities. The nearer to the outer edges the more likely these factors will affect your experience.
Factor |
Tips to improve |
Local conditions: Your signal could be obstructed if you are located near trees, a hill, building or other structures. These obstacles can block or weaken the signal |
Consider moving to a different spot – ideally away from the obstruction or to a more open area. |
Indoors: Being inside a building reduces your mobile signal. The impact depends on things like wall thickness, window size, metallic tinting and how far you are from the outside. |
Use Wi-Fi: If Wi-Fi is available, connect to it for your data needs, and enable Wi-Fi calling via your device settings. Move to a better spot: Try going upstairs, closer to an open window, or step outside if it’s safe. |
Inside your vehicle: Your vehicle’s body can weaken mobile signals. Phones placed below dashboard level (like on a wireless charger) can experience more signal loss than those near a window. The impact also depends on factors like body materials, window size and metallic tinting. |
Mount your phone on the dashboard: This helps keep it higher above the metal vehicle body and engine obstructions and closer to the window. If you’re not driving: Hold your phone near a window for better reception. |
Your type of phone: Not all phones are created equal – some pick up signals better than others and not all devices support all features. Choosing the right phone can improve your signal strength. |
Consider whether a Blue Tick device would benefit you. These phones are certified for superior coverage and call quality, featuring enhanced antenna sensitivity, helping improve your mobile experience even in areas with weak signal strength. Learn more about Blue Tick certified devices.
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How you’re holding the phone: Your experience can vary depending on how you’re holding your phone. |
Consider holding the phone away from your body or head. Most people naturally do this when scrolling or web-browsing but it can also be of benefit for voice calls – using speakerphone or a headset can make this easier. |
Moving while on your phone: When you’re on the move you’re more likely to encounter obstructions that impact your signal quality (like those above) and your signal is also likely to be switching between towers as you move. For these reasons, your signal quality is likely to fluctuate. |
Consider the tips above when you’re on the move. |
Crowds and traffic: Just like peak hour on the roads, mobile networks can slow down when lots of people are using them at the same time. Even if you might otherwise have good signal quality, high traffic can affect overall experience. |
Use Wi-Fi: If you have Wi-Fi available connect to it for data. Fixed networks can handle higher volumes and often experience different peak times than mobile networks. |
These maps only apply to devices that are correctly configured and compatible with Australian mobile networks. Devices purchased from Telstra work with our network. However, we can’t guarantee compatibility for devices bought elsewhere. This is especially important if your device as bought second-hand or overseas.
Telstra’s 5G network includes coverage from both 5G Standalone (5G SA) and 5G Non-standalone (5G NSA) mobile sites. All 5G phones that Telstra sells or has sold in the past are enabled to access 5G NSA. To access 5G coverage in 5G SA only areas, however, you’ll need an eligible mobile plan with 5G SA access included (check the Critical Information Summary for your plan to confirm) and a 5G SA compatible device and SIM. If you can’t access 5G, you’ll still have access to 4G. Learn more about Telstra's 5G Standalone.
Your mobile experience can vary depending on the plan you choose. Some plan features such as 5G Standalone access and uncapped speeds may not be available on all plans.
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