Contact us in the My Telstra app
Contact us in the My Telstra app
Contact us up to four times faster in the My Telstra app
How it works
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Download My Telstra
Download the My Telstra app
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Go to Get help
Sign in with your Telstra ID, go to Get help and select Get in touch.
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Get in touch
In 140 characters or less, tell us what we can help you with. We’ll connect you to the right expert by phone or messaging, it’s your choice.
Or scan to access the app
Get in touch
My Telstra app
Manage your services on the go and send a message if you need.
In store
Find your nearest Telstra store or Wi-Fi hotspot
Multilingual Support
Speak to us in your preferred language. We've got you covered.
Former employees
Send your query along with your details to the People Solutions team.