Help and support for TIPT
Setting up your services
TIPT integration guide
Download the TIPT Integration guide. This is designed to assist your business with the TIPT integration, training and deployment activities needed to support your teams. Additional troubleshooting, tips and guides are provided in this guide.
User guides for TIPT phones
Download quick reference and support guides to troubleshoot, update and manage your TIPT devices.
User guides for TIPT administrators
Help and support for TIPT administrators. Download user and feature guides to help manage your Telstra TIPT services.
UC Self-Service Portal
UC Self-Service Portal guide
Download the UC Self-Service Portal guide to make simple changes to your TIPT service.
UC Self-Service Portal – SIP to TIPT migration guide
Download the UC Self-Service Portal guide to simply migrate your SIP service to TIPT.
Login to the UC Self-Service Portal
Make simple adds moves changes in near real time with the UC Self-Service Portal.
Call Centre and miReception
TIPT Call Centres and miReception
Download quick reference and support guides for TIPT to troubleshoot, update and manage your call centre and miReception services.
Frequently asked questions
TIPT ‘How to’ videos
Webex for TIPT
Liberate help and support
Get help and support for your Liberate service with our self service portal, user guides and information on how to set up and use your service.
The app development environment integrates the TIPT solution with customer business applications and consists of an open application programming interface (API) that is accessible over the internet by customers and third party developers. TIPT applications let you enable your business processes with the existing communication system, helping to reduce cost and increase flexibility. TIPT APIs are based on the latest developers’ frame works that are friendly to developers and ideal for Web Applications. The APIs are simple, intuitive and consistent to make adoption not only easy but pleasant. TIPT APIs are open to the internet and private IP VPN. These are accessible by all TIPT users via CommPilot credentials.