3G Network Service Closure

End of the line for 3G

Prepare your business for the future on Telstra’s advanced mobile network. Our experts and partners are here to help you transition into newer networks.

Results shown are averages based on migration which commences on the date of user input and is completed on 31 March 2024. The results should be used as a guide only.

All data generated by this calculator is approximate and should not be relied upon. All Telstra 3G services will cease by 30 June 2024 and it is each customer’s responsibility to ensure that the customer’s 3G services have been migrated to another Telstra service or discontinued before this date. Please take into consideration busy periods / holiday shutdowns when building your migration plan with your sales representative.

What this means for you

APAC region on globe

Global 3G decline

With the increased adoption of newer 4G and now 5G services, usage of 3G has declined globally

Calendar showing end date in 2024

Network migration

We will decommission our 3G coverage in 2024. Grab this opportunity to migrate to faster and advanced services. Your 3G only devices will not work and your non-4G voice calling enabled 4G devices will not be able to make voice calls after this date.

businessman with floating business icons illustration

Greater opportunities

Leveraging our mobile network infrastructure, our Cellular Low Power Wide Area Networks (Cellular LPWANs) are built specifically for scaled IoT deployments to give you better, cost-efficient coverage.

More about our network

Transition plan illustration

Guided transition

Contact your Telstra representative and plan your migration now.

Times, Transitions and Technology Evolution

Office environment with workers

What you need to consider

Dialogue icons

Start a dialogue

Get in touch with your Telstra client executive to discuss potential solutions

Devices connected to 3g network

Take stock of devices

Identify the number of enterprise devices that are on 3G only or do not support 4G voice calling

Jigsaw puzzle icon

Identify your needs

Know the unique requirements of your business and choose solutions tailored for you

timeline illustration

Set a timeline

Work with your client executive to plan and define a comfortable transition timeline for you

The Telstra Advantage

Man and women illustration

Our history

We were the first to introduce 4G, gigabit capacity, LTE-B and have already transitioned millions of customers to advanced networks.

Women in support centre

Our expertise

With our expertise, we can guide your transition from 3G to newer 4G and 5G services.

Women with apps floating above head

Our footprint

We already offer 4GX coverage to 99.2% of Australian customers.

Ready to migrate?

Discover our mobile and IoT ready services to help your business in migrating from 3G.

5G for Enterprise

Discover how 5G can help unleash new possibilities for your business.

Discover 5G
View of a skyline with a sunset in the background

Internet of Things

Discover what our range of IOT service can help your business.

More about IoT
Man in backseat of a car on a mobile and laptop

Enterprise Mobility

A range of fleet and mobile plans to enable a cost effective, mobilised workforce.

Mobility solutions

Mobile network coverage

Australia's largest mobile network, with greater reliability and faster speeds in more places.

View coverage

Enterprise Plans and Devices

See what our range of 5G devices can do for your mobile workforce or office of the future.

Plans & Devices

Getting started

Contact your Telstra representative today to assess your requirements and map out a migration plan or if you are not sure who to contact reach out to our team at 3gnetworkclosure@team.telstra.com

Get in touch

Related Articles

The 3G Network closure is coming

Telstra announced in October 2019 that it would be shutting down its 3G network in June 2024. It's time to consider the complexities and challenges affecting Internet of Things (IoT) applications for those who have not yet begun this migration journey.

Read more

3G Shutdown & IoT: Why you need to migrate your devices now!

Telstra announced in October 2019 that it would be shutting down its 3G network in June 2024. For context, that announcement is already two years old and at the time of writing, only two and a half years or 31 months remain for our customers to transition their devices and services to 4G, 5G, LTE-M and NB-IoT networks.

Read more

Frequently asked questions

Additional resources

Eligibility check

The available migration options are a recommendation only, Telstra will work with you to see what the best solution for your business would be.