Telstra Special Services

Ensure your business isn’t left behind

We can help with the transformation and transition of legacy copper services to the nbn™, so your changing business needs are supported with next-generation solutions.

As part of this, we’re disconnecting Special Services (advanced/complex copper-based services) and have ceased selling them due to supporting technologies and platforms nearing end of life.

Migration options that fit your needs

Explore next-generation connectivity options that best fit your organisation’s size and changing business needs, now and into the future.

Better support

Migration includes better support for technologies such as cloud- and app-based solutions or new SD-WAN technology.

Talk to a Telstra representative

Gain a better understanding of the appropriate go-to solutions for your business.

Improve branch application performance

Migrating now can help you extend bandwidth-intensive applications to branch sites without massive upgrades to your network infrastructure.

Plan your business’ digitisation transformation

Act now to support your organisational digitisation and changing business needs with a solution of your choice.

Empower your remote workforce

Access to high-speed connectivity can mean better performance for collaboration tools across your sites.

Affected services

Ethernet Lite

BDSL (Business DSL)

Business IP Ethernet Lite

CIPT (Connect IP Telephony) Ethernet Lite

Connect IP Ethernet Lite

Ethernet Lite

GBIP and Ethernet Lite used to connect into IPCOIN

IPWAN Ethernet Lite

TID Premium Package – Ethernet Lite

Frame Relay

Business IP Frame Relay

Connect IP Frame Relay

Frame Relay

Frame Relay used to connect into IPCOIN

IPWAN Frame Relay

Megalink

Megalink

Megalink Dual Point Access

Megalink Intercapital Access

Megalink Point-to-Point

Megalink Private Access

Megalink Single Point Service

TID Premium Package - Megalink

DDS Fastway

DDS Fastway

DDS Flexnet (including services used to support nx64Kbit/s networks)

ISDN

ISDN2

ISDN2 Enhanced

ISDN10/20/30

ISDN Dual Node

ISDN Diverse Access

ATM

ATM

IPWAN ATM

Don’t get caught out with the nbn™ rollout

Learn more about nbn™ myths, how it can impact your business and how you can act now to ensure your business isn’t left behind.

View the infographic

Migrating Ethernet Lite

We have decided to exit these services across all of Australia by 31 August 2022. We expect the underlying technologies and platforms supporting these services will cease being supported by the relevant vendors, meaning we will no longer be able to provision and maintain services to satisfactory levels.

To support this exit, we have decided to cease selling these services across all of Australia by 15 May 2021. For more information regarding the cease sale please refer to the Special Services possible changes after cease sale table.

In addition, we’re required to disconnect the copper network that is currently used to deliver Ethernet Lite, on a region by region basis, in alignment with the nbn™ rollout. We have already ceased selling Ethernet Lite in nbn rollout areas in accordance with the nbn standard cease sale timetable.

Our Migration Plan outlines how we’ve agreed to progressively withdraw these services. Required Measure 5(A) of the Migration Plan details the disconnection processes that apply, any exceptions, and the process we will use to notify you about the timing for disconnection.

Telstra Business IP

Telstra is your flexible solution for a fast and scalable MPLS-based IP VPN network optimised for medium to large businesses and enterprises, Business IP is built on the resilient and secure Telstra Next IP® network, and includes a last-mile access service and national wide-area coverage.

More about Business IP

Telstra Connect IP®

Telstra Connect IP® is a turn-key solution for a fast and scalable MPLS-based IP VPN built on the resilient and secure Telstra Next IP® network. Ideal for Small and medium businesses with 2 or more sites, Connect IP® includes: a last mile access service, national wide area coverage, IP gateway, managed on-site equipment and support – all in a single and cost effective bundle.

More about Connect IP

Migrating Frame Relay, Megalink and DDS Fastway

We have decided to exit these services across all of Australia by 31 August 2022, including all copper and fibre variants. We expect the underlying technologies and platforms supporting these services will cease being supported by the relevant vendors, meaning we will no longer be able to provision and maintain services to satisfactory levels.

In addition, we’re required to disconnect the copper network that is currently used to deliver copper services, on a region by region basis, in alignment with the nbn™ rollout.

Our Migration Plan outlines how we’ve agreed to progressively withdraw these services. Required Measure 5(D) of the migration plan details the disconnection processes that apply, any exceptions, and the process we will use to notify you about the timing for disconnection.

Telstra Business IP

Telstra is your flexible solution for a fast and scalable MPLS-based IP VPN network optimised for medium to large businesses and enterprises, Business IP is built on the resilient and secure Telstra Next IP® network, and includes a last-mile access service and national wide-area coverage.

More about Business IP

Telstra Connect IP®

Telstra Connect IP® is a turn-key solution for a fast and scalable MPLS-based IP VPN built on the resilient and secure Telstra Next IP® network. Ideal for Small and medium businesses with 2 or more sites, Connect IP® includes: a last mile access service, national wide area coverage, IP gateway, managed on-site equipment and support – all in a single and cost effective bundle.

More about Connect IP

Migrating ISDN

We have decided to exit these services across all of Australia by 31 May 2022. Before this time, we expect that the underlying technologies and platforms that support these services would have ceased by the relevant vendors, meaning we would no longer be able to provision and maintain services to satisfactory levels. During this period we expect that the nbn™ rollout would reach up to 92% of Australian premises, and we’re subsequently being required to disconnect the copper network that is currently used to deliver ISDN services on a region by region basis.

Our Migration Plan outlines how we’ve agreed to progressively withdraw these services (further details of the disconnection processes that apply, any exceptions, and the process we will use to notify you about the timing for disconnection, are contained in Required Measure 5 (D) of the Migration Plan).

Telstra Liberate

Telstra Liberate combines the best features of your desk phone and mobile, so you can get an office-like experience on the go.

More about Liberate

TIPT

Cloud Collaboration TIPT is a complete unified communications solution that's simple, flexible, scalable and highly reliable.

More about TIPT

Calling for Office 365

Empower your people to work more effectively when and where they need to by enabling them to make calls to landlines or mobiles within Skype for Business and Microsoft Teams.

More about TCO365

SIP connect

SIP Connect is compatible with our hosted Telstra IP Telephony solution so you can use both premise-based and hosted equipment to create a hybrid solution tailored to suit each site.

More about SIP Connect

Telstra Business SIP®

With the nbn™ coming, you'll have to move off ISDN voice. Business SIP® is the quick and easy IP voice alternative.

More about Business SIP

Migrating ATM

We have decided to exit these services across all of Australia by 31 August 2022, including copper and fibre variants. We expect the underlying technologies and platforms supporting these services will cease being supported by the relevant vendors, meaning we will no longer be able to provision and maintain services to satisfactory levels.

The ATM service exit is not impacted by the nbnᵀᴹ rollout.

Telstra Liberate

Telstra Liberate combines the best features of your desk phone and mobile, so you can get an office-like experience on the go.

More about Liberate

TIPT

Cloud Collaboration TIPT is a complete unified communications solution that's simple, flexible, scalable and highly reliable.

More about TIPT

Calling for Office 365

Empower your people to work more effectively when and where they need to by enabling them to make calls to landlines or mobiles within Skype for Business and Microsoft Teams.

More about TCO365

SIP connect

SIP Connect is compatible with our hosted Telstra IP Telephony solution so you can use both premise-based and hosted equipment to create a hybrid solution tailored to suit each site.

More about SIP Connect

Telstra Business SIP®

With the nbn™ coming, you'll have to move off ISDN voice. Business SIP® is the quick and easy IP voice alternative.

More about Business SIP