Telstra Special Services

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Ensure your business isn’t left behind

We can help with the transformation and transition of legacy copper services to the nbn™, so your changing business needs are supported with next-generation solutions.

As part of this, we’re disconnecting Special Services (advanced/complex copper-based services) and have ceased selling them due to supporting technologies and platforms nearing end of life.

Migration options that fit your needs

Explore next-generation connectivity options that best fit your organisation’s size and changing business needs, now and into the future.

Better support

Migration includes better support for technologies such as cloud- and app-based solutions or new SD-WAN technology.

Talk to a Telstra representative

Gain a better understanding of the appropriate go-to solutions for your business by discussing Special Services with us.

Improve branch application performance

Migrating now can help you extend bandwidth-intensive applications to branch sites without massive upgrades to your network infrastructure.

Plan your business’ digitisation transformation

Act now to support your organisational digitisation and changing business needs with a solution of your choice.

Empower your remote workforce

Access to ubiquitous high-speed connectivity will mean better performance for collaboration tools regardless of location.

Affected services

Ethernet Lite

Business IP Ethernet Lite

Connect IP Ethernet Lite

BDSL

CIPT Ethernet Lite

Ethernet Lite

GBIP and Ethernet Lite used to connect into IPCOIN

Frame Relay

Frame Relay

Business IP Frame Relay

Connect IP Frame Relay

Frame Relay used to connect into IPCOIN

Argent Dedicated

Megalink

Megalink

Megalink Point-to-Point

Megalink Single Point Service

DDS Fastway

DDS Fastway

DDS Fastway ns64kbit/s Services

ISDN

ISDN2

ISDN10/20/30 (ISDN2 Enhanced

ISDN2 Dual Node, ISDN Diverse Access

ISDN2 Backup) and Argent (Dedicated, Connect, TAS, Dial, IP to Host, Mobile)

CustomNet™

CustomNet™

Spectrum

PreSet Conference

Don’t get caught out with the nbn™ rollout

Learn more about nbn™ myths, how it can impact your business and how you can act now to ensure your business isn’t left behind.

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Migrating Ethernet Lite

We’re required to disconnect the copper network that is currently used to deliver these services, on a region by region basis, in alignment with the nbn™ rollout.

Our Migration Plan outlines how we’ve agreed to progressively withdraw these services (further details of the disconnection processes that apply, any exceptions, and the process we will use to notify you about the timing for disconnection, are contained in Required Measure 5 (A) of the Migration Plan).

Telstra Business IP

Telstra is your flexible solution for a fast and scalable MPLS-based IP VPN network optimised for medium to large businesses and enterprises, Business IP is built on the resilient and secure Telstra Next IP® network, and includes a last-mile access service and national wide-area coverage.

Learn more

Telstra Connect IP®

Telstra Connect IP® is a turn-key solution for a fast and scalable MPLS-based IP VPN built on the resilient and secure Telstra Next IP® network. Ideal for Small and medium businesses with 2 or more sites, Connect IP® includes: a last mile access service, national wide area coverage, IP gateway, managed on-site equipment and support – all in a single and cost effective bundle.

Learn more

Key dates and possible changes

Migrating Frame Relay, Megalink and DDS Fastway

We have decided to exit these services across all of Australia by 2022. Before this time, we expect that the underlying technologies and platforms that support the these services would have ceased being supported by the relevant vendors, meaning we would no longer be able to provision and maintain services to satisfactory levels.

During this period we expect that the nbn™ rollout would reach up to 92% of Australian premises, and we’re subsequently being required to disconnect the copper network that is currently used to deliver the Affected Services on a region by region basis

Our Migration Plan outlines how we’ve agreed to progressively withdraw these services (further details of the disconnection processes that apply, any exceptions, and the process we will use to notify you about the timing for disconnection, are contained in Required Measure 5 (D) of the Migration Plan).

Telstra Business IP

Telstra is your flexible solution for a fast and scalable MPLS-based IP VPN network optimised for medium to large businesses and enterprises, Business IP is built on the resilient and secure Telstra Next IP® network, and includes a last-mile access service and national wide-area coverage.

Learn more

Telstra Connect IP®

Telstra Connect IP® is a turn-key solution for a fast and scalable MPLS-based IP VPN built on the resilient and secure Telstra Next IP® network. Ideal for Small and medium businesses with 2 or more sites, Connect IP® includes: a last mile access service, national wide area coverage, IP gateway, managed on-site equipment and support – all in a single and cost effective bundle.

Learn more

Key dates and possible changes

Migrating ISDN

We have decided to exit these services across all of Australia by 2022. Before this time, we expect that the underlying technologies and platforms that support these services would have ceased by the relevant vendors, meaning we would no longer be able to provision and maintain services to satisfactory levels. During this period we expect that the nbn™ rollout would reach up to 92% of Australian premises, and we’re subsequently being required to disconnect the copper network that is currently used to deliver the Affected Services on a region by region basis.

Our Migration Plan outlines how we’ve agreed to progressively withdraw these services (further details of the disconnection processes that apply, any exceptions, and the process we will use to notify you about the timing for disconnection, are contained in Required Measure 5 (D) of the Migration Plan).

Telstra Liberate

Telstra Liberate combines the best features of your desk phone and mobile, so you can get an office-like experience on the go.

Learn more

TIPT

Cloud Collaboration TIPT is a complete unified communications solution that's simple, flexible, scalable and highly reliable.

Learn more

Calling for Office 365

Empower your people to work more effectively when and where they need to by enabling them to make calls to landlines or mobiles within Skype for Business and Microsoft Teams.

Learn more

Skype for business

With Skype for Business, organisations can choose the collaboration features they need to enhance business interactions and adopt new ways of working.

Learn more

Telstra Collaboration with Cisco

Cloud Collaboration – Cisco Powered is a complete UC solution that offers advanced Cisco collaboration technologies delivered from the secure Telstra cloud.

Learn more

SIP connect

SIP Connect is compatible with our hosted Telstra IP Telephony solution so you can use both premise-based and hosted equipment to create a hybrid solution tailored to suit each site.

Learn more

Telstra Business SIP®

With the nbn™ coming, you'll have to move off ISDN voice. Business SIP® is the quick and easy IP voice alternative.

Learn more

Key dates and possible changes

Migrating CustomNet™

We have decided to exit these services across all of Australia on 31 January 2020, however, based on the progress of the nbn™ rollout, we’re required to disconnect the copper network that is currently used to deliver the Affected Services on a region by region basis from 29 April 2019. Before this time, we expect that the underlying technologies and platforms that support these services would have ceased being supported by the relevant vendors, meaning we would no longer be able to provision and maintain services to satisfactory levels.

Our Migration Plan outlines how we’ve agreed to progressively withdraw these services (further details of the disconnection processes that apply, any exceptions, and the process we will use to notify you about the timing for disconnection, are contained in Required Measure 5 (B) of the Migration Plan).

Telstra Liberate

Telstra Liberate combines the best features of your desk phone and mobile, so you can get an office-like experience on the go.

Learn more

TIPT

Cloud Collaboration TIPT is a complete unified communications solution that's simple, flexible, scalable and highly reliable.

Learn more

Calling for Office 365

Empower your people to work more effectively when and where they need to by enabling them to make calls to landlines or mobiles within Skype for Business and Microsoft Teams.

Learn more

Skype for business

With Skype for Business, organisations can choose the collaboration features they need to enhance business interactions and adopt new ways of working.

Learn more

Telstra Collaboration with Cisco

Cloud Collaboration – Cisco Powered is a complete UC solution that offers advanced Cisco collaboration technologies delivered from the secure Telstra cloud.

Learn more

SIP connect

SIP Connect is compatible with our hosted Telstra IP Telephony solution so you can use both premise-based and hosted equipment to create a hybrid solution tailored to suit each site.

Learn more

Telstra Business SIP®

With the nbn™ coming, you'll have to move off ISDN voice. Business SIP® is the quick and easy IP voice alternative.

Learn more

Key dates and possible changes