Telstra Internet Direct

Fast, secure, and reliable internet

Run business-critical applications, and provide an ultra-reliable, consistent experience to your customers with Telstra Internet Direct. A secure and scalable, high-performing internet powered by one of Australia’s largest internet backbone. Keep your sites connected with our exceptional coverage and 24/7 business support enabling you to confidently engage with the connected world.

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Key features

Redundancy paths and security built into the core network

Multiple redundant paths to the global internet and built in security at multiple layers with 24/7 monitoring to protect your information.

A premium, reliable, enterprise-grade internet connection offering Committed Information Rate

Experience consistent, fast, secure performance via a dedicated, symmetrical, enterprise-grade connection which offers Committed Information Rate to one of Australia’s largest internet backbones.

Extensive access points across Australia and to the world

Extensive coverage in Australia and overseas, and scale up easily with over 140 Points of Presence across Australia and 900 globally through our partners .

24/7 support for 365 days a year

Technical helpdesk, plus an online fault logging helpdesk dedicated to TID to keep your operations running smoothly in more places.

Symmetrical speeds for fast data uploads and downloads

Fast, consistent upload and download speed, even at peak times for enhanced cloud, video and VoIP experiences.

A wide choice of features plus additional options

A range of access types and speeds with an option of IPv6 addressing and integrating additional services.


Reliable internet with consistent performance

Get fast access to the internet and services with a dedicated, uncontended internet connection that gives you guaranteed bandwidth over the TID network.¹

Greater visibility and control with self-management tools

Take charge of your connectivity with self-management tools and enjoy more visibility and control.

Keep your communications and online transactions safe and private

Built in security measures at multiple layers and devices enables you to confidently engage with the online world.

Future ready

Flexibility to connect to the nbn™ network and integrate additional services including security, cloud and network solutions as your business grows.

Improved connectivity, lesser outages

With target availability of 99.95% for the Telstra Internet Direct Core & Edge network², your business experiences less outages and remains more connected.

How it works