Telstra Internet Direct

Fast, high performance internet

When you need a fast, high performance internet experience, Telstra Internet Direct gives you a business-grade connection to the global internet.

Guaranteed bandwidth and symmetrical upload and download speeds mean you spend less time waiting for your data and more time being productive. You can choose from a range of access types, speeds and usage to suit your organisation. Plus you have the option of IPv6 addressing and nbn™ network access where it’s available. No matter where your sites and users are, you have control of your service via an online portal.

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Bandwidth Upgrade Offer

You can increase your bandwidth - and revert back to contract speeds, as your needs become clearer - with no fees, until the end of this calendar year to allow for the flexibility you need at this time.

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Key features

Guaranteed bandwidth over our TID network*

Helps you avoid congestion and configuration issues.

Redundancy paths and security built into the core network

24/7 monitoring and management of our network plus built in security measures at multiple layers and devices.

Symmetrical speeds for fast data uploads and downloads

Experience lower latency and packet loss to maximise application performance.

More access points across Australia and to the world

Dedicated internet infrastructure in over 15 countries and more than 900 Points of Presence globally through our partners.


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Improved productivity

Get faster access to the internet and services with a direct, uncontended connection and guaranteed bandwidth.

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Better application performance

Maximise performance with lower latency and less packet loss thanks to symmetrical upload and download speeds.

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Online, more of the time

Stay connected more of the time with target availability of 99.995%.

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Adapt to future challenges

Connect to the nbn™ network and integrate security, cloud and network solutions on our future-ready platform.

How it works

Telstra Internet Direct lets you choose from a wide range of carriage types to suit different site requirements. It gives your business easy, uninterrupted access across all Australian capital cities and many regional areas with faster speeds and fewer ‘hops’ internationally so you get a world-class internet experience.

Case studies

Catholic Education WA

The consolidation of CEWA’s IT has enabled the success of the LEADing Lights digital transformation initiative: a single digital ecosystem for all CEWA schools, early care centres and central and regional offices.



  • testimonial card illustration

    “Telstra has enabled us to transform our company and deliver better experiences to staff and customers with a high performance, future-ready technology platform”

    Rod Stanimirovic, Financial Controller, Primary Sales Australia Pty Ltd.

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  • Testimonial card

    “Telstra has always been willing to offer contemporary and innovative solutions to our significant business challenges. This enables us to maintain service excellence.”

    Peter Stewart, CEO Paraplegic & Quadriplegic Association of South Australia (PQSA)

Why Telstra

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A network to rely on

We monitor our network around the clock with dedicated operating centres using advanced management systems. We can provide helpdesk support and proactive response to manage problems as they happen and restore services.

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Trusted coverage on one of the largest fibre footprints in Australia

From multiple fibres in every capital city to coverage in regional and rural centres, Telstra owns one of the largest fibre footprints in Australia.

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Expertise to match your business needs

Draw on the experience of our global experts and business partners who understand the importance of your network and can help you design, build and manage complete integrated solutions, whatever your requirements.

Getting started

Request a call back from Telstra Enterprise

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Register here and one of our solutions experts will get back to you.

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Get support

Get help and answers to your questions.

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