We’re exiting Frame Relay, Megalink and DDS Fastway services within nbn™ Fixed Line footprints¹ by 31 August 2022, including all copper and fibre variants.
Please note: We’re obliged to disconnect some of the copper variant services prior to 31 August 2022 in alignment with the nbn™ rollout.
We’ve delayed the disconnection of Frame Relay, Megalink and DDS Fastway services within nbn™ Fixed Wireless and nbn™ Satellite footprints in response to customer feedback. We’re exiting Frame Relay, Megalink and DDS Fastway services within these areas by 28 February 2023, including all copper and fibre variants.
If you’re unsure of the nbn™ footprint for you service, please visit tel.st/nbn-check.
Our Migration Plan outlines how we’ve agreed to progressively withdraw these services. Required Measure 5(D) of the migration plan details the disconnection processes that apply, any exceptions, and the process we will use to notify you about the timing for disconnection.