Plan updates and changes

Important changes to your Adaptive Mobility plans

Some of our Telstra Enterprise Adaptive Mobility plan prices are changing from 12 December 2023. Here are the details.

What’s changing with our Adaptive Mobility plan pricing?

Mobile plan changes

Note: All plan inclusions stay the same

Plan Current Price (inc GST) New price (inc GST)
Essential $58 $63
Enhanced $63 $68
Epic $80 $85
Executive $120 No change

Mobile Broadband plan changes

Note: All plan inclusions stay the same

Plan Current Price (inc GST) New price (inc GST)
Essential $23 $26
Enhanced $40 No change
Executive $60 No change

Enterprise Wireless plans

There are no changes to our Enterprise Wireless plans.

Frequently Asked Questions

From 12 December 2023, the price changes will automatically apply to any existing services on impacted Adaptive Mobility plans and any new services added from this date.

Increasing our prices means we can continue investing in the things that matter to our customers. This includes delivering around 1 million square kilometres more mobile coverage compared to our closest competitor and 24/7 network monitoring to help protect against scams and other malicious activity. Like most businesses in Australia, we are also responding to increasing costs, such as those that go into building, maintaining, and delivering Telstra’s network, and supporting our customers.

You can view your organisation’s plan details in Telstra Connect.

If you receive your organisation’s bill, you can also find plan details listed there.

To understand your rights and obligations, please refer to our General Terms and Adaptive Mobility Service Terms, as well as the Price Schedule for your Telstra services.

If you would like to discuss these changes in more detail, please get in touch with your Telstra Partner or Telstra Representative. They can assist you with options for your Adaptive Mobility plans.