Customer Insights Centres

Telstra's Customer Insights Centres

Telstra’s newly reimagined Customer Insight Centres (CICs) located in Sydney, Melbourne and Perth are the perfect place to empower organisations to embrace change and create progress.

Our world-class network, local team of experts and global strategic partnerships can help you harness the opportunities that the latest technology solutions from Telstra provide. You’ll also gain even deeper insights through case studies from organisations just like yours and get hands-on with leading technology demonstrations that will introduce new ways for your business to be enterprising.

Together we can explore and be inspired by ‘out-of-the-office’ thinking and you can discover how to ensure your business can power a brighter future for all.

To enquire about hiring our CIC venues and spaces please contact us by email.

What's on offer

Your CIC experience will be tailored to suit your needs, offering a range of opportunities to inspire your business future.

Immersive experiences

Explore immersive, live network demonstrations that show the power and potential of Telstra’s next gen networks. Discover the possibilities for tomorrow.

Interactive demonstrations

Get hands-on with an interactive showcase of emerging technology. Discover the impact of powerful solutions told through compelling stories of business transformation, offering relevant and real insights to learn from.

Inspiring co-creation spaces

Experience a suite of tailored co-creation spaces where you can connect to the right people, partners & processes to solve your unique business challenges.

Dynamic events

With state-of-the-art facilities in our theatres and a dedicated team onsite, our newly refurbished spaces ensure every event you attend has that wow factor.

Tour the latest trends

Enterprise 5G

Discover what Telstra has in store for the new network and how this transformative technology has the potential to change everything for your businesses and communities.

Workplace Solutions

Get hands on with solutions that will aid and improve your workforce anytime, anywhere – from the office to the field and the frontline.

IoT Solutions

Explore the possibilities of IoT technology and how it can help your business transform its supply chains. Featured solutions: Assets & Monitoring, Connected Vehicles & Smart Secure Spaces.

Network, Cloud & Security

See how you can adapt your network infrastructure to suit your business and maintain network superiority with reliability, connectivity and bandwidth. Featured solutions: TID, SD-WAN & Integrated Operations Management.

Our CIC locations

Level 2, 400 George St, Sydney 2000


Our flagship CIC includes the most technologically advanced corporate Theatre in Australia, a Broadcast Studio and our newly reimagined CIC tour experience – featuring hands-on demonstrations of the latest Telstra solutions, dynamic case studies and interactive technology showcases.

Level 1, 242 Exhibition St Melbourne 3000


This multi-functional space caters to everything from product deep dive sessions to world class events. We’ve also reimagined our CIC tour experience – featuring hands-on demonstrations of the latest Telstra solutions, dynamic customer case studies and interactive technology showcases to help inspire your business.

Level 17, 125 St Georges Terrace, Perth 6000


With one of the only LED ceiling displays in the southern hemisphere, the Perth CIC will take you on an immersive digital journey that includes a 165” video wall and technology rich theatre. Offering a huge, open space, it can be tailored to address new ways of solving your specific business challenges.

Start your CIC journey today

Are you ready to be inspired, discover smarter ways of doing business and transform your future with Australia’s most powerful network?

To book a meeting, tour, or event at the Customer Insight Centre, please get in touch with your Telstra Account Executive to organise.