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Working with Telstra

Sourcing and selecting suppliers

Our approach to engaging suppliers is a careful balancing act between achieving excellent customer service results and the best possible value for money.

Sourcing and selection typically involves a number of stages, including:

  1. Identifying the business need for goods or services
  2. Inviting suppliers to quote or submit a proposal or tender to meet our requirements
  3. Assessing suppliers based on a range of criteria, including (but not limited to)
    1. Best value for money over the duration of the contract
    2. Quality and performance
    3. Timeliness, reliability and capacity to supply
    4. Innovation and contribution to Telstra’s competitive position
    5. Social and environmental performance
    6. Health and Safety considerations
    7. Commercial risk
  4. Negotiation of agreement to supply to Telstra

To get the best from our suppliers and partners we seek to build strong and collaborative working partnerships with shared interests and goals.

Supplier help & support

New Standard Terms and Conditions (applying on and from 7 September 2016)

Standard Terms and Conditions

Contact Telstra Procurement