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Sustainable procurement

We care about the way our suppliers do business.

We are a signatory to the United Nations Global Compact, showing our commitment to responsible business practices in all our markets.

We have a Supplier Code of Conduct. It outlines our expectations in the areas of labour and human rights, health and safety, environment, ethical dealings and supply chain diversity.

Because we stand for more than short term gains, we plan to work with our suppliers to go beyond legal compliance, exceed minimum requirements and continuously improve.

This Code will help ensure that social and environmental performance is considered when choosing suppliers.

Supply chain plays a key role in Telstra’s sustainability agenda. We are committed to working with and encouraging suppliers to manage and reduce the environmental impacts of their operations as well as from the products and services they supply to Telstra.

Our Whistleblowing process provides an avenue for anyone to report suspected unethical, illegal or improper behaviour. It is supported by an independent service provider (STOPline) and all disclosures are treated confidentially and can be made anonymously.

You can contact them via email, by calling them on& 1300 30 45 50 (within Australia) and +61 3 9811 3275 (outside Australia), or sending mail to Telstra c/- STOPline, Locked bag 8, Hawthorn VIC 3122, Australia. Please note that both telephone numbers are operational Monday to Friday 8am to 8pm (Australian Eastern Standard Time), or 8am to 9pm (Australian Eastern Daylight Savings Time). An answering machine operates outside these hours, and translator services are available. Reverse charge calls (PDF, 133KB) from outside Australia will be accepted by STOPline.

Resources and references

Supplier Code of Conduct

Effective Management Guidance

Frequently Asked Questions