Unlock Your Mobile
If your phone is blocked, you need to enter your PUK (Personal Unlocking Key) code. It’s 8 digits and it resets your mobile PIN so you can start using your phone again.
If your phone is asking you to enter a PIN:
- Enter any PIN into your mobile handset, e.g. 0000
- Press OK or YES
- Repeat until your phone asks you to enter your PUK
- You will then be able to reset your PIN
Remember to always keep your PIN and PUK code private so your phone is secure.