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Telstra Platinum® for Business
Be ‘that’ Business®
with 24/7 tech support.
Get expert help and advice with your devices, systems
and software - whether it’s Telstra tech or not.
We’re online and on call 24/7 for just $40 a month.
Services are not available for some devices and software.
Cost of any software/ hardware not included.
Tech Bar Support not included. Data charges may apply.
Fair Use Policy applies.
Why get tech help from Telstra Platinum® for Business?
One low fee to support your IT
IT help can quickly get expensive. Platinum gives you unlimited tech help for a flat monthly fee.
For Telstra and non-Telstra tech
We help set up and support your business tech, whether it’s Telstra or not.
24/7 access to experts
Get tech help night or day, online or on call. And get your business back up to speed fast.
No obligation,
no risk
You can ask for help even if you’re not a member. If we can’t solve it, you won’t need to pay the monthly fee. Conditions apply*.
Our Platinum for Business Plan
Platinum for
Business
$
40
per month
Casual month to month subscription
Min. cost $40
Dedicated support
Access to a dedicated team of IT experts over the phone and via online chat 24 hours a day, 7 days a week.
No lock-in contract
No lock-in contract and no early termination charges. You can cancel anytime, and only pay the full monthly fee and any charges owing for that month.
Platinum for
Business + Security Services
$
60
per month
Casual month to month subscription
Min. cost $60
Dedicated support
Access to a dedicated team of IT experts over the phone and via online chat 24 hours a day, 7 days a week.
No lock-in contract
No lock-in contract and no early termination charges. You can cancel anytime, and only pay the full monthly fee and any charges owing for that month.
Security assessments
Three security assessments annually, proactive updates and advice on security best practice.
What technical issues can Telstra Platinum® for Business help with?
Here are some of the technical issues we can help with:
See list of issues we can provide support or advice on
Internet and networks
Email setup and troubleshooting
Storage and backup
Mobile and landline
calls
Device, apps and
hardware
eCommerce support
Web support
Security and
protection
Learn more about business technology and how we can help your business thrive
How to sign, send and manage docs digitally..
Save money, speed up delivery and keep track of your documents with this popular e-signature app. It works with MS Word and Adobe Acrobat, it’s easy to use and free if you only want to sign documents.
5 top tips for building your website
Creating a website for your business is essential today. Here are five key things to know before you get started.
Why cyber security matters.
No business is too small to attract cyber-attacks. Find out what the most common threats are and what steps you can take to protect your business.
How to get the right cyber security solution
With so many cyber security products on the market, choosing the right ones can be a challenge. To help you decide, here are the most common types of security features available.
Remote Login
Your IT expert may ask to access your computer remotely in order to help you with an issue.
Use this panel to initiate the next steps.
Things you need to know
Services are not available for some devices and software. Cost of any software/hardware not included. Tech Bar Support not included. Data charges may apply. Fair Use Policy applies.
Report and recommendations must not be relied upon as an alternative to advice from a qualified professional or and you should ensure your monitor your own practices and investigations.