How do I self-install my Telstra Business Smart Modem?
If you have selected to install your modem yourself, a connection kit will be sent out to you. Once your kit arrives with all the equipment you need, you can refer to our quick connection guides below for instructions.
To select the right guide from the list below, you’ll need to know your nbn™ connection type.
Don’t know which nbn connection type you have? Find out your nbn connection type.
Select the right install guide
If you prefer to watch video instructions with captions, select the appropriate video for your nbn connection type below.
Things to know
Some business premises may require an nbn appointment to install network hardware prior to setting up your self-installation kit. If this is the case we will contact you with the time and date.
If you selected a professional installation, please wait until your Telstra Technician arrives to install the modem for you.
Rather get in touch? Let's get you connected
Speak to us in your preferred language. We've got you covered.
We're here to listen and answer your questions.
Book a store appointment
Our in-store business experts can review your account and make sure you have the best solution for your business needs.