By submitting an entry to this promotion, you are deemed to have accepted these terms and conditions.
This promotion is being run by Telstra Limited (ABN 64 086 174 781) of 400 George St Sydney NSW 2000. ("we", “us” or “our”).
The promotion starts at 9am AEDT 19 November 2024. Entries close at 4pm AEDT on 19 December 2024 ("promotion period").
The Telstra Plus points prize allocation will be determined instantly by a computerised random draw system. Our decision is final, and no correspondence will be entered into.
Winners will be notified instantly on screen, followed by an email confirming their prize. Winners will be confirmed by an email within 5 business days. Entrants who did not win will be notified instantly on screen and will receive an email within 5 business days. All entrants, including winners, will be placed in a second chance prize draw to win one of 10 PS5 Slim Consoles. The second chance prize draw will be drawn at 3pm AEDT on 13 January 2025 at Level 2, 11 York St, Sydney NSW 2000 and will be published on Telstra Plus by 17 January 2025.
Entry to the promotion is open to all Australian residents who are Telstra customers, who have joined Telstra Plus and who are 18 years of age or older and who receive the offer to participate in the promotion. Excludes enterprise and corporate accounts. Telstra employees who work with the Telstra Plus program and their agents, contractors and other companies associated with the promotion and their immediate families are not eligible to enter. Shake & Reward with Telstra Plus may take up to 5 days to appear in the MyTelstra app.
To enter you must, during the promotion period:
One entry per Telstra Plus member (Account Owner) will have the chance to instantly win a Telstra Plus points prize that is randomly allocated. The total prize pool consists of 134,010 prizes.
The retail value of Telstra Plus points is not fixed and largely depends on the product redeemed using Telstra Plus Points. However as at 1 October 2024 the nominal value is as follows:
Total prize pool is $507,399 (incl. GST)
Prizes are not transferable or exchangeable and are not redeemable for cash.
Telstra Plus points will be applied on relevant winner’s account within 14 days of when they’re notified. If you have multiple accounts with Telstra Plus memberships, points will be applied to one of your membership points’ balance at our discretion.
All entrants who play will be placed in a prize draw to win one of ten PS5 Slim Consoles. The draw will take place at 11am AEDT on 13 January 2025 at TPAL Level 2, 11 York St, Sydney NSW 2000. Winners will be contacted via email within two days of the draw. Winner’s names for prizes valued above $250 will be published on Telstra Plus by 17 January 2025.
Subject to the unclaimed prize draw clause, if for any reason whatsoever a winner does not redeem a prize or an element of the prize within 3 months of the end date of the promotion, then the prize or that element of the prize will be forfeited by the winner and cash will not be awarded in lieu.
If required, an unclaimed prize draw will take place on 7 April 2025, subject to any directions from a regulatory authority. The draw will be attended by an independent scrutineer (if required) and will take place at 11am AEST at TPAL Level 2, 11 York St, Sydney NSW 2000. Winners will be contacted via email within two days of the draw. Winner’s names for prizes valued above $250 will be published on Telstra Plus by 11 April 2025.
If you are the winner, we may contact you about the promotion, and take photos of you, and use your comments and photos for promotional and marketing purposes. If we do so, you grant us a royalty free, perpetual and irrevocable licence to use your comments and the photos for such purposes.
We may use and disclose the information you provide in submitting an entry on the terms and for the purposes set out in our Privacy Statement, and as required to conduct this promotion, which may include disclosing that information to prize suppliers. View the Privacy Statement online or learn more by calling 13 22 00.
If you would like to access or correct the personal information that we hold about you, you should contact us by phoning 13 22 00.
If we are unable to provide a winner with a prize (or part of a prize), we will supply an alternative prize (or that part of the prize) of greater or equal monetary value and/or specification, subject to any written directions from a regulatory authority.
We reserve the right to verify the validity of entries and entrants (including an entrant’s identity, age and address) and to disqualify any entrant who submits an entry that is not in accordance with these Terms and Conditions or who tampers with the entry process.
If there is a dispute about the identity of an entrant, the entrant will be deemed to be forfeited.
If for any reason beyond our reasonable control, we are not able to conduct the promotion as anticipated, we may, unless to do so would be prohibited by law, disqualify any entrant, or subject to any written directions from a regulatory authority, cancel, suspend, modify or terminate the promotion.
To the extent permitted by law, we will not be liable for any loss or damage or personal injury suffered or sustained in connection with the promotion including the prize or the taking of the prize. We accept no responsibility for any tax liabilities that may arise from winning the prize.
We are not liable for any prize that may be lost, stolen, forged, damaged or tampered with in any way after it leaves us.
NSW Authority No. TP/03142, SA Permit No. T24/1734 and ACT Permit No. TP 24/02258.