| Xbox Series S | Xbox Series X | |||||
|---|---|---|---|---|---|---|
|
Monthly Charge
|
$33/mth (for first 24 months) $15.95/mth (monthly charge thereafter; subject to change) | $46/mth (for first 24 months) $15.95/mth (monthly charge thereafter; subject to change) | ||||
|
Monthly Charge
Casual month to month |
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Monthly Data Allowance
|
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Business Demand Data
|
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Cost per Megabyte (MB)
|
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Speed
|
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Speed
Included on nbn technology types only |
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Minimum Term
|
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Calls + SMS + MMS
To standard Australian numbers |
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Calls + SMS + MMS
To international numbers |
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Roaming Calls + SMS + MMS
For use while overseas |
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Calls
To standard Australian numbers |
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Calls
To international numbers |
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Entertainment
|
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Telstra Wi-Fi Modem
|
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Telstra Business Smart Modem
24 month term only |
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What's Included
|
Included if you stay connected for 24 months
|
Included if you stay connected for 24 months
|
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What's Not Included
|
|
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|
Minimum Cost
Includes set up costs |
24 month term | $792 (when you stay connected for 24 months) | $1104 (when you stay connected for 24 months) | |||
| 24 month term | $792 (when you stay connected for 24 months) | $1104 (when you stay connected for 24 months) | ||||
| Casual month to month | ||||||
|
Maximum Early Termination Charges (ETC)
|
$511.21 (1 month + $478.21 remaining on your console) | $763.79 (1 month + $717.92 remaining on your console) | ||||
|
Maximum Early Termination Charges (ETC)
12 month term |
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|
Maximum Early Termination Charges (ETC)
24 month term |
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|
Maximum Early Termination Charges (ETC)
Casual month to month |
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|
Devices
|
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|
Allowances
|
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|
|
Payout reduces by $20.792 each month you stay connected | Payout reduces by $31.208 each month you stay connected | ||||
|
Early Termination Policy
|
If you cancel your monthly subscription within the first 24 months, you will need to pay out the remainder of your Xbox as a once-off payment on your next bill. In order to receive your paid months of Xbox Games Pass Ultimate, you must have activated your Xbox Games Pass Ultimate before you cancel. You cannot activate Xbox Games Pass Ultimate after you cancel. If you cancel your Xbox All Access contract without having activated, you will lose any months of credit to Game Pass Ultimate you have available to you but not yet redeemed, with no refund or credit available. If you initially delayed your activation and/or had pre-existing Game Pass Ultimate credits, your remaining balance will be updated to your Microsoft Account to include access you have already paid for. Any months of Xbox Game Pass Ultimate, Live Gold, or Game Pass that you have paid for but not yet used will remain on your account after you cancel until they expire up to a maximum of 36 months, inclusive of the 24 months that is part of All Access. If you are not entitled to any additional months of Game Pass Ultimate post cancellation, your access to the subscription will stop. | |||||
|
||||||
|
Monthly Charge
|
|
| Xbox Series S | Xbox Series X |
|---|---|
| $33/mth (for first 24 months) $15.95/mth (monthly charge thereafter; subject to change) | $46/mth (for first 24 months) $15.95/mth (monthly charge thereafter; subject to change) |
|
What's Included?
|
||||
| Xbox Series S | Xbox Series X | |||
|---|---|---|---|---|
Included if you stay connected for 24 months
|
Included if you stay connected for 24 months
|
|||
|
What's Not Included
|
|
|
|
Minimum Cost
Includes set up costs |
||||
| Xbox Series S | Xbox Series X | |||
|---|---|---|---|---|
|
24 month term
|
||||
| $792 (when you stay connected for 24 months) | $1104 (when you stay connected for 24 months) | |||
|
Maximum Early Termination Charges (ETC)
|
||||
| Xbox Series S | Xbox Series X | |||
|---|---|---|---|---|
| $511.21 (1 month + $478.21 remaining on your console) | $763.79 (1 month + $717.92 remaining on your console) | |||
|
|
||||
| Xbox Series S | Xbox Series X | |||
|---|---|---|---|---|
| Payout reduces by $20.792 each month you stay connected | Payout reduces by $31.208 each month you stay connected | |||
|
Early Termination Policy
|
|
| If you cancel your monthly subscription within the first 24 months, you will need to pay out the remainder of your Xbox as a once-off payment on your next bill. In order to receive your paid months of Xbox Games Pass Ultimate, you must have activated your Xbox Games Pass Ultimate before you cancel. You cannot activate Xbox Games Pass Ultimate after you cancel. If you cancel your Xbox All Access contract without having activated, you will lose any months of credit to Game Pass Ultimate you have available to you but not yet redeemed, with no refund or credit available. If you initially delayed your activation and/or had pre-existing Game Pass Ultimate credits, your remaining balance will be updated to your Microsoft Account to include access you have already paid for. Any months of Xbox Game Pass Ultimate, Live Gold, or Game Pass that you have paid for but not yet used will remain on your account after you cancel until they expire up to a maximum of 36 months, inclusive of the 24 months that is part of All Access. If you are not entitled to any additional months of Game Pass Ultimate post cancellation, your access to the subscription will stop. |
|
Information about the service
-
This is an Xbox All Access service that offers a console and access to Xbox Game Pass Ultimate for a bundled monthly price over 24 months.
- Device information and requirements
-
- All gameplay requires a compatible TV.
- To access 4K features you will need a compatible 4K TV and a Xbox Series X console.
- Online play and access to games in Game Pass Ultimate subscription requires a stable internet connection that is sold separately
- Min bandwidth of 10 Mbps for mobiles, 20 Mbps for tablets/PCs
- For at home play, a 5 GHz Wi-Fi connection is recommended
- Cloud gaming performance is affected by internet connection, location, device, network congestion, coverage, Wi-Fi contention and other factors
- Your gameplay experience may vary by device used
Information about pricing
-
Refer to the Xbox All Access Cost Table.
- Xbox Game Pass Ultimate
-
You will need to redeem your subscription with Xbox on console via Settings > Account > Subscriptions
If you cancel your Xbox All Access service with Telstra, your subscription to Xbox Game Pass Ultimate will end, unless you are entitled to additional months because you
- Had pre-existing Game Pass Ultimate credit prior to taking up Xbox All Access
- Delayed activation of your subscription and therefore are entitled to have access to an equal amount of months of which you paid for, as long as you activate before you cancel
-
When you join Xbox Game Pass Ultimate, we will apply any prepaid time you have on Xbox Live Gold and/or Xbox Game Pass toward Xbox Game Pass Ultimate, up to a maximum of 36 months (inclusive of the 24 months from Xbox All Access). For example, if you have 3 months of Xbox Live Gold and 3 months of Xbox Game Pass already on your account when you purchase your first month of Xbox Game Pass Ultimate, you will have a total of 7 months of Ultimate on your account before you need to renew your membership. See xbox.com/gamepass.
- Understanding my bill
-
You're billed in advance for the minimum monthly charge. Your first bill will be higher if you start your plan part way through a billing period.
- Need help? We're here for you.
-
Visit telstra.com/contactus for our support options. Call 13 22 00 or 133 677 (TTY), or +61 439 12 5109 from overseas, to speak to someone about your plan or to obtain a copy of this summary in an alternative /accessible format.
- Bill Payment Charges
-
Fees and charges may apply for bill delivery and payment of your invoice, depending on the method.
We do have fee free options available - more information is available at:
Personal Services - telstra.com/payment-fees
Business Services - telstra.com/fees-on-payment-methods
- Complaints
-
If there’s something you’re not happy with and you wish to make a complaint, visit telstra.com/complaints. We like to make every attempt to resolve any issue but you can contact the Telecommunications Industry Ombudsman by phone on 1800 062 058 or visit tio.com.au/about-us/contact-us if you’d like an independent investigation.
-
The full terms for Xbox All Access can be found here: https://www.telstra.com.au/customer-terms/home-family
More information about Xbox Ultimate Game Pass Subscription can be found here at https://www.xbox.com/en-AU/xbox-game-pass
MOSC2341-Mon Feb 27 00:00:00 AEDT 2023