Deputy Plans Price (inc GST)
Monthly Charge

Minimum Monthly Charge

Business Demand Data
Monthly Data Allowance
Calls + SMS + MMS + MessageBank®

To standard Australian numbers

Calls + SMS + MMS

To international numbers

Roaming Calls + SMS + MMS

For use while overseas

Roaming Data Allowance

For use while overseas

What's Included
What's Not Included
Expiry
Excess Data Charge
Eligible Roaming Destinations
Minimum Cost
12 month term
24 month term
36 month term
Casual month to month
Maximum Early Termination Charges (ETC)
Maximum Early Termination Charges (ETC)
12 month term
24 month term
36 month term
Casual month to month
Deputy Premium

$4.40 per registered employee/mth
Deputy Flexible Weekly

$2.20 per active registered employee/week

If you chose to use SMS to distribute rosters to employees, you will be charged $0.05 /per SMS message sent. 

30 Day FREE Trial - All new Deputy subscribers will receive the first 30 Days FREE on your intial order. After the first 30 days you will need to opt into a paid subscription. 

Deputy Premium

Price (inc GST)
$4.40 per registered employee/mth
Deputy Flexible Weekly

Price (inc GST)
$2.20 per active registered employee/week

If you chose to use SMS to distribute rosters to employees, you will be charged $0.05 /per SMS message sent. 

30 Day FREE Trial - All new Deputy subscribers will receive the first 30 Days FREE on your intial order. After the first 30 days you will need to opt into a paid subscription. 

Information about the service

Deputy is a cloud-based workforce management solution designed to increase business productivity by unifying rostering, scheduling, tasking, attendance, and business procedures. It can also integrate with compatible payroll systems. 

Availability

Deputy is available to business customers with a valid ABN/ACN/ARBN and can be purchased from the Telstra Apps Marketplace, a web-based portal. When purchasing Deputy, you will have the choice between either a Deputy Premium or a Deputy Flexible Weekly Plan.

Telstra Apps Marketplace

You need an internet connection to access Telstra Apps Marketplace. To create an account for your organisation and start using the Telstra Apps Marketplace, click on the create an account option at the top of the web page. 

You need to meet minimum system requirements to use certain applications available on the marketplace, which will be set out on marketplace.telstra.com and in Our Customer Terms. You’re responsible for ensuring that you meet these requirements.

Compatiability

To be able to use Deputy, you will need to:

  • have access to an internet connection
  • use a compatible browser and/or a compatible device and; 
  • download the Deputy app, if using a compatible device. You can view the current list of compatible devices and browsers on telstra.com/deputy To integrate Deputy with your payroll system, you’ll need to make sure your payroll system is compatible. Contact us for a list of compatible systems.

What's included

Your plan includes one licence to use Deputy. The following features are included with both plans: 

  • Scheduling
  • Making Announcements
  • Assign Tasks
  • Future Updates
  • Support
  • Technical print rosters
  • Send rosters via email. 
  • Ability to send via SMS (additional charges apply) 
  • Time and attendance
  • Payroll integration with compatible systems
  • Access to Deputy kiosk for iPad

What's not included?

  • Data download charges may apply
  • SMS charges are not included. 

Other Important Information

In order to integrate Deputy with back-end systems or other compatible Business Applications, your system environment must be properly configured.  You’re responsible for the configuration of your system environment and this is not included in your monthly licence fee.

If you require system integration, before purchasing licences for Deputy, please contact us to discuss your specific business needs. 

Information about the pricing

Deputy is a cloud-based workforce management solution designed to increase business productivity by unifying rostering, scheduling, tasking, attendance, and business procedures. It can also integrate with compatible payroll systems. 

Minimum Cost

You need to register all employees you want to manage in Deputy. The amount you’ll pay each month depends on the number of registered employees you have in Deputy. 

  • Deputy Premium $4.40 per registered employee per month.
  • Deputy Flexible Weekly $2.20 per active registered employee per week 
  • If you chose to use SMS to distribute rosters to employees, you will be charged $0.05 per SMS message sent. These charges will appear on your Telstra bill.

30 Day FREE Trial

All new Deputy subscribers will receive the first 30 days FREE on your initial order.

At the end of the 30 Day FREE trial you will need to opt into a paid subscription plan. If you do not opt into a paid plan, your service will be automatically suspended for 14 days and if after 14 days you have still not subscribed, your licences will be cancelled. 

Early Termination Charge

No Early Termination Charges apply 

Other information

Manage your service online

You can manage your services and applications online at marketplace.telstra.com

Billing

The pricing in this Critical Information Summary is for a full billing cycle (which is one month) but your first bill may include pro-rata charges for part of that billing cycle if you started or changed your plan part way through a billing period.

To opt into receiving paperless billing, visit telstra.com/emailbill to request an email bill and/or set up a direct debit. For more information on other bill payment options, go to telstra.com/billpay

We're here to help

You’ll find more information at telstra.com/business.

If you have questions about your bill, technical support service or connection, please call the Telstra Apps Marketplace Help Desk on 1800 878 483 or our Disability Enquiry Hotline on 1800 068 424 (voice) and 1800 808 981 (TTY)

Complaints or Disputes

If you need to make a complaint you can:

Further Information

If we can’t resolve your complaint to your satisfaction, you can contact the Telecommunications Industry Ombudsman. For full contact information go online at tio.com.au/about-us/contact-us

This is a summary only – the full legal terms for this plan are contained in your agreement with Telstra, including Our Customer Terms which is available at telstra.com/deputyterms

® are registered trade marks and ™ are trade marks of Telstra Corporation Limited, ABN 33 051 775 556.

MOSB2845-Fri Jun 21 00:00:00 AEST 2019

Download a printable copy