General & Service Terms

Our General & Service Terms

These General Terms and Service Terms set out our standard terms and apply to you if you have a Digital Services Agreement with us. To understand your rights and obligations you should read the General Terms and the section that relates to your Service.

Latest on customer terms

DSA General Terms

View DSA general terms (PDF, 499KB)

Adaptive Mobility - Service Terms

View Adaptive Mobility service terms (PDF, 435KB)

Adaptive Mobility Managed Services - Service Terms

View Adaptive Mobility Managed Services service terms (PDF, 393KB)

Corporate Mobile Plus Digital - Service Terms

View Corporate Mobile Plus Digital service terms (PDF, 304KB)

Telstra Enterprise Plus Fund - Service Terms

View Telstra Enterprise Plus Fund service Terms (PDF, 175KB)

SD-WAN Adapt S1 - Service Terms

View SD-WAN Adapt S1 service terms (PDF, 411KB)

Adaptive Collaboration - Service Terms

View Adaptive Collaboration service terms (PDF, 310KB)

IoT Connectivity - Service Terms

View IoT Connectivity - Service Terms (PDF, 312KB)
View Important Warranty Information (PDF, 91KB)