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We may not be able to take your call
You can still reach us in the My Telstra app. Tap on Get help and select the blue speech bubble to send us a message.
Changes to our operations
We want to keep you supported
Do more with our app
You can manage your services and payments, get help, check for outages, track orders and so much more.
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Got a question? Find your answer online at our Support centre with a range of quick tools and handy FAQs.
Need bill assistance?
We want to help you stay connected so if you’re experiencing financial hardship and need help with your bill, we're here to support you.