Unbox your new Xbox Series X or S and here's what you'll find:
Check out this unboxing video to see everything you’ll be getting with your new kit.
Ready to step up to next level gaming? Follow these steps to get connected and start playing:
That's it! You're good to game. Next stop - activating Game Pass ultimate. More on that below...
Need more help getting started? Check out the Xbox support guide for troubleshooting and support.
Once you've got your Xbox Series S or Xbox Series X console humming, it's time to get access to all those amazing new games.
Your Games Pass Ultimate subscription is included in Xbox All Access. To activate it, just sign into your chosen Microsoft account on your new console and select the “claim it” icon.
Once redeemed, you can access and manage titles in the My Games & Apps screen.
Your Games Pass Ultimate subscription will auto-renew every month for 24 months. After that, you'll roll over to a standalone Xbox Game Pass Ultimate subscription at the standard market rate.
From headsets to controllers, we offer a range of accessories to help you make the most of your new Xbox.
Purchase outright, or pay off selected accessories over 12 or 24 months if you have an eligible post-paid mobile service. If you leave early, simply pay out any hardware and accessories you've added.
You can also redeem your Telstra Plus points for rewards like headphones, speakers and so much more. Eligibility criteria applies.
Explore our range of Xbox accessories
Put gaming traffic first on your home network and play like you've never played before. Road test the amazing Internet Optimiser at no charge for the first month, then $10 per month (minimum cost).
Find out more about Internet Optimiser
Got questions about your order? Contact us via messaging in My Telstra. You can also use the app to manage your services, pay bills and more. Here's how to get in touch:
Both consoles deliver next-generation capabilities powered by the Xbox Velocity Architecture, such as faster loading, the ability to seamlessly switch between multiple games with Quick Resume, richer and more dynamic worlds, and frame rates up to 120fps.
The primary difference between the two consoles is that the Xbox Series X displays games at native 4K, comes equipped with a UHD Blu-ray Disc player, and 1TB of custom SSD storage. Xbox Series S is designed for disc-free gaming at 1440p (with the ability to upscale to 4K), with a custom 512GB SSD. And, of course, they're priced differently. Both consoles have the option to expand available custom storage via the Seagate Storage Expansion Card.
Yes. Games, saves, and subscriptions are tied to your Microsoft account, so when you sign in on your new Xbox Series X|S, it’ll all carry over automatically. Digital game licenses are also attached to your account, so you’ll be able to play as soon as you reinstall the game. To do so, go to My games & apps > Full library > All owned games, highlight the game title, press the Menu button , and then select Install.
Yes!
The Xbox Series X|S consoles are compatible with most Xbox One controllers and gaming accessories, including the Media Remote, Chatpad, and Stereo Headset Adapter. The Xbox Play & Charge Kit also works, although it requires a USB-C cable for the new Xbox Wireless Controller instead of a micro-USB. Because the new controller is slightly smaller than older controllers, some third-party phone clips, batteries, and battery covers may not work.
Many headsets that work with Xbox One also work with Xbox Series X|S. Some gaming headsets that use optical connections may require a firmware update to support game and chat audio over USB on Xbox Series X|S. You may be able to connect via optical to the display’s optical port, but you might not have access to the full range of headset features (such as chat audio).
Refer to the headset manufacturer's website for the most accurate information on whether third-party headsets are fully compatible. Links to articles on the subject from some manufacturers are listed below:
https://steelseries.com/blog/xbox-series-x-compatible-headsets-249
https://www.hyperxgaming.com/headsets/cloud-headsets-xbox-official-license
https://www.turtlebeach.com/pages/xbox-series-x-series-s-headsets
No, Xbox Series X and S games play just fine on just about any TV that has HDMI ports. The Xbox Series X comes with a 2-metre HDMI 2.1 cable included, to connect to your TV. The Xbox Series S includes a HDMI 2.0 cable of the same length.
If you want 4K resolution with 120Hz refresh rate and HDR, you're going to need a TV with an HDMI 2.1 port. This ensures that your TV can accept the speeds afforded by HDMI 2.1 cables--48Gbps--which are what the PS5 and Xbox Series X utilize to transfer video and audio signals to your television.
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