Support for Enterprise networks and internet services

Self-serve

Telstra Connect

View your services on a map, monitor usage, performance and check for planned maintenance.

For further support with Telstra Connect, get in touch via call or email.

Go to Telstra Connect Sign up to Telstra Connect

Get in touch

Important to know

You'll need to be an Authorised Representative for some changes and enquiries. If you're unsure, just call us. If you have a Managed Service Desk or Telstra Partner, you can engage them directly.

Call

Faults: 24/7
Support: 8am to 7pm Mon to Fri AEST (except public holidays)

Use either number if you're unsure.

Enterprise 1800 730 062 Business 13 22 53

Email

For non-urgent requests email us and include your service or account details.

Enterprise: corporate.sdt@team.telstra.com
Business: business.care@team.telstra.com

Use either email if you're unsure.

Email Enterprise Email Business

Additional support

Still can't find what you're looking for?

Submit a general support or product enquiry.

Submit an enquiry

Networks & internet