Incidents & faults

Manage your incidents and faults through Telstra Connect or get in touch for phone support.

Get in touch

You don't need to be an Authorised Representative to submit an incident or fault. If you have a Managed Service Desk, you can engage them directly.

Use either number if you're unsure.

Raise an incident, track your incidents, add comments and check for any outages and alerts.

For further support with Telstra Connect, get in touch via call or email.

Submit a general support or product enquiry.