A simple, cost-effective, ready-to-go solution that enables you to delight customers with rich, personalised and memorable experiences. Contact Centre Genesys Cloud is affordable and quick to deploy, ideal for contact centres with 10 to 500+ seats, or larger businesses with simpler requirements. Fast and easy to configure, all you need is internet access to get started.
Telstra is the only provider of the 100% in-the-cloud Contact Centre Genesys Cloud solution within Australia, with the option to connect your SIP trunks and phones via the Telstra Next IP network.
Security: All PureCloud data is stored and processed in Australia. The platform meets all industry standards to keep interactions and private.
Reliablility: Assurance of highly reliable operations through 99.95% target availability.