Telstra IP Telephony (TIPT)

All-in-one cloud collaboration

Bring your voice, video and data together while providing a consistently high quality experience for your people.

Telstra IP Telephony (TIPT) offers a simple, flexible and scalable cloud collaboration solution, underpinned by the scale, reliability and security of Telstra’s network, the solution grows alongside your business.

Let us take the burden of management and maintenance, so you can focus on what matters most to you – your business.

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Key features

Available over your preferred internet service

Telstra IP Telephony is available over any compatible network, anywhere you have internet in Australia. Adopt over your preferred internet service, including Telstra Broadband and NBN.

Make meetings work for you

Combine with Virtual Meeting Room (VMR) to host multi-party video meetings using a single dial-in number on any compatible device.

Get control via our companion app

Use the VMR companion app to run even more productive meetings – lock meeting rooms, remove or mute participants and hold people in a waiting room until you’re ready to get started.


Simple, effective collaboration

Bring your people together quickly and easily to get work done through a seamless and consistent user experience across multiple devices and locations.

The flexibility to grow alongside your business

Be sure your solution meets your needs, even as they change over time. Customise your solution using a range of plans, features and end points, and scale up or down as needed.

Reliable performance

Rely on the performance, reliability and security of the Telstra Next IP® network and Telstra Mobile Network - Australia’s largest integrated national IP platform.

Drive productivity and innovation

Enable your staff to be more agile and responsive, adapt to market change faster and foster more flexible ways of working.

How it works

Select a user pack

We offer a range of user packs to suit your requirements.

Choose from the Basic, Standard or Executive packs, ranging from a simple phone number to advanced features.

Choose your end points

Choose from a range of handsets and video devices, from a basic phone to a fully featured video meeting room.

A restricted list of endpoints are available for TIPT over the internet. Speak to your Account Executive for more information.

Customise with add-ons

Tailor your solution to your unique needs, with:

  • TIPT Call Centre*
  • Advanced Receptionist Console, MiReception*
  • Mobility with soft client
  • Unified messaging
  • Microsoft Lyncᵀᴹ Integration
  • Virtual Meeting Room

TIPT Plans

Compare what’s the best Telstra IP Telephony (TIPT) for your business.

Get more cost certainty around call costs with TIPT Complete plans. The plans give you unlimited local and long distance calls within Australia for a fixed price, plus you have the option of unlimited fixed to mobile calls in Australia.

If you're thinking of taking up a new TIPT service, the TIPT Complete plans are a great way to calculate your total service costs including calls.

Select products to compare

Basic plan

Capped offnet calling for your local and national calls

  • More than 20 services
  • Unlimited local and national long distance calls within Australia
  • Minimum 20 services and no maximum number of services
  • Only available on 36 month contract term

Premium plans

Capped offnet calling for your local, national and fixed to mobile calls

  • More than 20 services
  • Unlimited local and national long distance calls and fixed to mobile calls within Australia
  • Minimum 20 services and no maximum number of services
  • Only available on 36 month contract term

Frequently asked questions

Why Telstra?

A suite of leading technology, in one

Transform your people and workplace with a full suite of integrated collaboration, cloud and connectivity solutions from our experts and leading technology vendors.

Unrival network

Consistently high-quality meeting experiences based on Australia’s largest mobile network infrastructure, the Next IP network.

Extensive, fast and reliable network

Access more than 2,000 PoPs and connectivity in more than 200 countries and territories globally, on a network consistently ranked amongst Asia’s most peered IP networks by Dyn’s Internet Intelligence.

Related products


Take your office with you wherever you go with the best features of desk phone on your mobile.

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Consulting and managed services

Get in touch with the right expert for you.

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Getting started

Request a call back

Register here and we'll get back to you.

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Find a customer contact expert

Get in touch with the right expert for you.

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Signup for the newsletter

Get all the TIPT updates and announcements with our Telstra IP Telephony newsletter.

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Things you need to know

*Currently not available for TIPT over the internet

Please note that for both of the TIPT Complete Plans that All TIPT Services in operation on your enterprise must be on the same plan level. To receive the TIPT Complete Calling Plan, all active numbers on your TIPT Service must have the same plan, at the same monthly rate, applied to them. An active number is a TIPT phone number with a basic, standard or executive pack allocated to it. Devices subject to the TIPT Complete Calling Plan monthly charge may include handsets, conference phones, and IADs.

The TIPT Complete call plan rates are only available to calls originating from your IP Telephony service. All other call types not included in the selected plan will be rated according to your contracted rates or OCT as applicable.

The monthly rate for the TIPT Compete Calling Plan is calculated by the total amount of active numbers on your TIPT enterprise. When you add or delete active numbers from your service, you are changing the amount of active numbers on your network. When you request such changes, we will audit the amount of active numbers on your enterprise to see if your eligibility for the monthly rate changes. If your eligibility changes we may move you to another monthly rate at our discretion.

Installation and configuration charges apply as per current TIPT pricing. To use the TIPT Complete Plans, you must have a TIPT or Connect IP Service with Telstra.

The offer is only available on 36 month contract term. Offers are valid for recontracting and new Business and Enterprise customers. Early termination of your contract will result in early termination charges being applied. This offer will not be valid in conjunction with other Telstra promotional offers unless otherwise specified. This offer is compatible with All-4-Biz from 14/10/2014.

You must not use the TIPT Service under the TIPT Complete Calling Plan Discount in a way that Telstra deems to be excessive or unreasonable. Under the TIPT Complete Calling Plan Discount, excessive use will be defined as more than 1,200 calls per month from a single service. To ensure that excessive use is not taking place, we may audit your use of the service from time to time.