Adaptive Collaboration

Be ready for the future of hybrid working

A simple, flexible all-in-one cloud calling and collaboration solution that adapts with your business.

Interested? Let's connect

Be ready for the future of hybrid working

Key features of Adaptive Mobility include:


Create a solution to best meet your needs. Select your users call plans and then customise with a selection of optional add-on features.


We’re keeping it simple with no lock in contracts and a plan that lets you choose your user configurations and voice line capacity.

Management portal

We provide you with a simple and intuitive tool that puts you in control of your service. Make changes in near real time so your business is not interrupted.

Telstra Enterprise Plus Fund

5% of your net monthly subscription commitments are automatically banked into your Telstra Enterprise Plus Fund which you can draw on to help offset the purchase price of any eligible devices.

Cost control

Control your monthly spend with a simple pricing plan and freedom to pay only for the feature selections that you need.

Range of devices

A range of device options available. Choose to purchase IP handsets from us outright or lease your handsets, headsets and devices. The choice is yours.

Benefits of Adaptive Collaboration

Flexible, scalable and modular

Help migrate faster with easy set up of number and calling capability and faster provisioning.

Easy and quick set up

Enabling you to be up and running in minutes.

Optimise your network and costs

Select the amount of voice line capacity you need.

Option to build your own solution

Choose from a variety of add-on features, hardware and additional services.

Better control of your services

Easily configure your services for users, phone and numbers without depending on external schedules.

Flexibility to deploy where you choose

With an access agnostic solution.

How Adaptive Collaboration works

Adaptive Collaboration brings together the best of Telstra's unified communication tools in a simple and flexible solution. Leveraging the Cisco BroadWorks Cloud collaboration platform and a web-based management portal. It's delivered across Telstra's IP networks and the internet and gives a constant digital experience enabling businesses to securely connect, communicate and collaboration in the office or on the go.

Frequently asked questions

Adaptive Collaboration support

Get help and support for your services with our self-service portals, guide and more information to help manage your Adaptive Collaboration solution.

Get support

Why Telstra

A suite of leading technology in one place

Transform your people and workplace with a full suite of integrated collaboration, cloud and connectivity solutions from our experts and leading technology vendors.

A range of scalable solutions to meet your needs

Choose the right solution for your unique needs from a variety of devices, plans, managed services and more – all available on our local, national and global networks.

One partner for all your mobility needs

Make managing your IT easy with partners and networks, and the expertise and tools to help you achieve your goals, all in one place.

Related products



TIPT is an all-in-one unified comms solution that offers carrier-grade IP voice, video, instant messaging, and more with a consistent experience across devices and locations.

More about TIPT

Professional services


Knowing how to empower your people to work securely and productively from their home offices, in the office or on the go can be quite complex, especially if it’s not driven strategically with a partner who can then follow through with end to end capabilities.

More about Workplace services

We complete the sales order

  • Phone numbers and unlimited calling plan
  • Individual or shared lines
  • Devices, Handsets, Headsets, Internet Analogue Adaptors

You configure in the portal

  • Users essential and optional feature set
  • Group Services - Hunt group, Auto attendant, Virtual business number
  • Set shared line capacity

You use and manage

  • Adaptive Collaboration telephony and Collaboration
  • Modify lines and features at any time