With the new and simple Adaptive Mobility Plans, choose to activate an add-on that best meets your business needs.
The Adaptive Mobility Add-on services assist you in keeping in contact with your staff and customers easily and efficiently. Whether you are busy, travelling in between meetings or travelling internationally, these add-on services will help make it easier for you and you customers.
Voice2Text is compatible with all Android, Windows and IOS devices.
SMS message notifications save you from dialing 101 to access your voice messages.
Each voice message will only be stored for 14 days if you have not listened to it, or 7 days if you have listened to it.
Save important messages and phone numbers directly to your mobile phone. Messages are attached to the caller’s number for easy access to call or text back
Each voice message forms into a text message, that will be accessible in your mobile device.
Read messages discreetly in meetings or at noisy locations
If you require a more premium messaging solution, you can elect to upgrade to Voice2Text for an additional monthly fee.
For Adaptive Mobility Care customers, contact your assigned Telstra Dealer.
For customers who are not signed up to Adaptive Mobility Care, you are able to activate Voice2Text yourself via Order Express.
When you upgrade to Voice2Text, you will simply receive a monthly subscription fee that will be billed to your account.
Yes, this service is available on a month-to-month subscription and can be cancelled at any time.
For more information, please contact your Telstra Sales person.
Unplayed voice messages can be stored for 14 days and played messages can be stored for 7 days.
Easy access to all your saved messages
Up to 60 messages can be stored for MessageBank® and 98 messages for MessageBank® Plus.
Ability to reply to your customers or colleagues quickly by call or SMS.
With MessageBank® you have the option to personalise your own greeting with no extra charge.
Receive an SMS notification when callers hang up without leaving a message.
MessageBank® is defaulted when you activate your Adaptive Mobility mobile service.
Press 3 for Mailbox Set-up
Press 1 for PIN
Press 1 to record a Greetings new greeting
To cancel your MessageBank, contact your Telstra sales person for more information.
This service is compatible with iOS 4.3 or greater.
No need to listen through messages to get to the ones you need. Simply tap on the message you want and listen to it immediately.
A maximum of 98 messages are stored for MessageBank® Plus.
Voicemail messages presented in a list with a header similar to an e-mail set up to make it easy for read.
MessageBank® for iPhone is only available for Apple iPhone users only.
Voicemails delivered directly to your mobile so you can listen to them without having to dial 101.
When you activate your Adaptive Mobility mobile service, simply request to add on the MessageBank® Plus for iPhone service. For more information, contact your assigned Telstra Dealer.
Press 3 for Mailbox Set-up
Press 1 for PIN
Press 1 to record a Greetings new greeting
To cancel your MessageBank Plus for iPhone, contact your Telstra sales person for more information.
|Basic International Calling Pack|
|Premium International Calling Pack|
Feel at ease knowing that you have unlimited calls and SMS to eligible countries
There is flexibility in terms of which international calling pack to choose, depending on the your needs.
Trust that your users will have a brilliantly simple user experience.
We provide unlimited calls and standard SMS to eligible countries, under a single price across all users.
Save money with the calling packs instead of paying the normal pay-as-you go rates.
With a wide range of eligible countries, this allows you to stay connected to your colleagues and customers wherever they are.
Once you have checked that the country you are in/will be travelling to is eligible for the calling pack, you may apply through Order Express if you do not have Adaptive Mobility Care.
If you have Adaptive Mobility Care, contact you Telstra Dealer for more information.
MMS is not included and charged at standard pay as you go rates. For more information, please see our SMS Messages and Email customer terms.
For more information on how to cancel your International Call Pack, please contact your Telstra Sales person.
International Roaming Pass
Telstra’s International Roaming Day and Month Pass simplifies your business travel by covering a wide range of countries, enabling your team to make calls, send an SMS or use data stress free when travelling internationally.
We help to make it easy to meet the needs of all kinds of business travellers – from frequent flyers to occasional visitors, and even people who go to the same places regularly. Manage your team’s requirements and what they are spending on international roaming simply and easily with our solutions. As a default service on your mobile plan, the 24-hour day pass will be activated once you are in an eligible country and the month pass will need to be activated manually.
Be sure your organisation has enabled the Telstra International Roaming Day Pass on your corporate mobile phone. Before your international trip, visit Telstra.com to check that your destination is an eligible country.
Trust that you will have a simple user experience
You’ll receive free SMS or email alerts when you’ve used 50%, 85% and 100% of your data allowance.
We provide clear visibility of spend down to an individual user-level
No complex contracts, making international roaming simple and stress free.
The International Roaming Day Pass is applicable in over 70 countries.
Your roaming will kick in automatically, so that you can get more done with a stress free roaming experience.
|International Roaming Day and Month Pass|
|Bulgaria||Hong Kong||New Zealand||Sweden|
|Canada||India||Papua New Guinea||Taiwan|
The International Roaming Day Pass activates automatically when in an eligible country.
To activate the International Roaming Month Pass, apply through Order Express if you do not have an Adaptive Mobility Care account.
For Adaptive Mobility Care members, please contact your Telstra sales person for more information.
Usage notifications are free to access when overseas, you will simply receive data usage notifications when you’ve used 50%, 85% and 100% of your data allowance.
If you happen to be in a country that is not eligible for the Day or Month Pass, you will be charged with the normal International charge rates.
Protect your iPhone with AppleCare+
AppleCare+ for iPhone provides expert technical support and additional hardware coverage from Apple, including up to two incidents of accidental damage protection every 12 months. Plus you’ll get 24/7 priority access to Apple experts through getsupport.apple.com.
AppleCare+ benefits are in addition to any legal rights provided by Australian consumer law. For details, see apple.com/au/legal/statutory-warranty.
Up to two incidents of accidental damage protection every 12 months, each subject to a service fee of A$45 for screen damage, or A$149 for any other damage
Same-day service in most major metropolitan areas worldwide
24/7 priority access through getsupport.apple.com and express replacement service
Software support for Apple-branded iOS apps such as FaceTime, Mail and Calendar
Accidental damage protection, and 24/7 priority tech support through getsupport.apple.com from the people who know your iPhone best
 Coverage is available only for iPhone and its original included accessories, for protection against (i) batteries that retain less than 80 per cent of their original capacity, and (ii) up to two incidents of accidental damage from handling every 12 months, each subject to a service fee of A$45 for screen damage, or A$149 for any other damage. Any unused incidents will expire after 12 months of coverage and you will get two more incidents to use within the next 12 months of continued coverage. Replacement equipment that Apple provides as part of the repair or replacement service may be new or equivalent to new in both performance and reliability. Coverage begins on your AppleCare+ purchase date.
 Local call charges may apply. Telephone numbers and hours of operation may vary and are subject to change. Service coverage may be subject to certain restrictions.
 Same-day service availability and options may vary by region and iPhone model. For international service, Apple may repair or replace your iPhone and iPhone parts with a comparable iPhone model or parts that comply with local standards. Service coverage is subject to the AppleCare+ terms and conditions. For complete details, see https://www.apple.com/au/legal/sales-support/applecare/applecareplus/.
 Express Replacement Service is not available under the screen replacement service fee.