Provide an exceptional customer experience you can count on.
Provide leading network and technology solutions that deliver the future.
Create sustained growth and value for our stakeholders.
Be the place you want to work – by excelling at new ways of working, accelerating digital leadership and doing business responsibly.
Our T25 strategy means we are a simpler, more agile, more customer-focused digitised business.
Read about our T25 strategy (PDF, 49KB).
Becoming a simpler, more agile, more customer-focused digitised business means:
Through all of this work, we are firmly focussed on doing what's right by our customers and communities. Further reducing our carbon emissions, supporting our most vulnerable customers and continuing to build fairness, inclusion and accessibility into all that we do.
Our purpose is to build a connected future so everyone can thrive. How we show up every day for our customers and each other through our behaviours and habits is going to help us achieve our purpose.
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