Travelling overseas?

If you’d like to take your mobile, tablet or mobile broadband device with you, here’s how.

Travelling with your phone
Using a mobile broadband device

International Travel Pass

Keeping your existing number and travelling with your phone has never been easier or more cost effective, thanks to our new International Travel Pass for Small Business customers.

For a one-off charge, an International Travel Pass gives you unlimited voice calls and SMS to standard numbers, and a data allowance to use in eligible countries of the Zone that you select, for the duration of the Travel Pass.

Our International Travel Passes are available for two different Zones (each with their own eligible countries) and come in 3,7,14, or 30 day durations. Our Zone 1 Travel Passes work out at $5 per day, and our Zone 2 Travel Passes at $10 per day.

What you need to know

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Before you leave

Want to use your Telstra SIM and phone overseas? Check that we support international roaming at your travel destination and then activate roaming before you leave.

Call us 125 109

Activate roaming online

 

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International Travel Pass

An International Travel Pass becomes active the moment you take it up. We recommend you purchase it when you land overseas,
there is no charge to call us from your Telstra mobile. Call us +61 439 12 5109

 

View pricing

 

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Track your usage

We’ve put together some useful tips and spend management tools to help you keep track of your phone usage and roaming costs while overseas.

Learn more

roaming map

International Travel Pass

Zone 1   Zone 2
Eligible countries New Zealand, Indonesia (includes Bali) and Thailand Cambodia, Canada, China, Croatia, Czech Republic, Denmark, Fiji, France, Germany, Greece, Hong Kong, Hungary, India, Ireland, Israel, Italy, Japan, Malaysia, Netherlands, Norway, Papua New Guinea, Philippines, Portugal, Saudi Arabia, Singapore, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Turkey, United Kingdom (England, Wales, Scotland   Northern Ireland), United Arab Emirates and United States of America
Travel Pass 3 Day 7 Day 14 Day 30 Day 3 Day 7 Day 14 Day 30 Day
Prices $15

That's only
$5 a day

$35

That's only
$5 a day

$70

That's only
$5 a day

$150

That's only
$5 a day

$30

That's only
$10 a day

$70

That's only
$10 a day

$140

That's only
$10 a day

$300

That's only
$10 a day

Voice calls Unlimited calls to and from standard numbers
(to make and receive while in Zone 1)
Unlimited calls to and from standard numbers
(to make and receive while in Zone 2)
SMS Unlimited SMS to standard numbers
(sent while in Zone 1)
Unlimited SMS to standard numbers
(sent while in Zone 2)
Data Allowance 150MB 350MB 700MB 1.5GB 150MB 350MB 700MB 1.5GB
Excess data rate Data used in excess of your data allowance before your
Travel Pass expires, will be charged at 3/c per MB.
Data used in excess of your data allowance before your
Travel Pass expires, will be charged at 3/c per MB.
  •  For any data usage in excess of your Data Allowance, after your International Travel Pass has expired or in countries not included in your Zone, you will be charged $3 per MB (charged per KB or part thereof).
  • Standard numbers are fixed lines and mobile numbers.
  • The Travel pass is not available for Account Managed customers.
online form

Setting up International Roaming online

You can set up international roaming using our online form. Please note that this can take up to 48 hours to process, so if you’re travelling soon, it’s faster to call us toll free on +61 439 125 109.

 

Online form

call us

Call us to activate International Travel Pass

For the fastest way to activate an International Travel Pass at your destination is to call us toll free in Australia or overseas.

Call us on +61 439 125 109.

International Casual Traveller Data Packs and Frequent Traveller Data Plans

We understand it’s important to use your tablet or mobile broadband device to stay connected to your emails and business applications while travelling overseas.

As a business customer, you can take up a Casual Traveller Data Pack or a Frequent Traveller Data Plan for cheaper data while travelling in eligible countries, with a Telstra Mobile Broadband service.

It’s important to know that when overseas, if you’re using data that is not included in a International Casual Traveller Data Pack or International Frequent Traveller Data Plan, data will cost $3 per MB and is charged per kilobyte or part thereof (1MB = 1024Kb).

Not sure how much data you might use? Use our handy calculator to estimate your possible data usage so you can select the right data plan or pack for your needs.

What you need to know

nbn-what-you-need-to-know.jpg

Before you leave

Want to use your Telstra SIM and phone overseas? Check that we support international roaming at your travel destination and then activate roaming before you leave.

Call us 125 109

View coverage map

Activate roaming online

 
nbn-what-you-need-to-know.jpg

Data options

An International Frequent Traveller Data Plan gives you a monthly data allowance to use in eligible countries, and is ideal if you travel overseas regularly. Alternatively, our International Casual Traveller Data Pack gives you a set amount of data to use within 30 days in eligible countries, and is ideal if you are on a short trip or don’t travel often.

 

View pricing

 
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Track your usage overseas

We’ve put together some useful tips and spend management tools to help you keep track of your data usage costs while overseas.

View more

roaming map

Data Packs and Plans

International Frequent Traveller Data Plan

Ideal for the business person who travels overseas regularly or for long periods of time, a data plan gives you a larger data allowance with a minimum six month contract term. Early termination charges may apply if your plan is cancelled within six months.

  • $29
    Included Data:
    200MB
  • $85
    Included Data:
    600MB
  • $160
    Included Data:
    1.2GB
  • $350
    Included Data:
    3GB

Setup online or call 125 109

International Casual Traveller Data Packs

Ideal for the business person who doesn’t travel often or has shorter travel plans, data packs are a one-off charge where you get a fixed data allowance for 30-days.
 

  • $29
    Included Data:
    100MB
  • $85
    Included Data:
    300MB
  • $160
    Included Data:
    600MB
  • $350
    Included Data:
    1.5GB

Setup online or call 125 109

online form

Setting up International Roaming online

You can set up international roaming using our online form. Please note that this can take up to 48 hours to process, so if you’re travelling soon, it’s faster to call us toll free on +61 439 125 109.

 

Online form

call us

Call us to activate International Travel Pass

For the fastest way to activate an International Travel Pass at your destination is to call us toll free in Australia or overseas.

Call us on +61 439 125 109.

Keep track of your usage overseas

Telstra Pre-Paid

Telstra Pre-Paid

 

Check out how to keep your usage down and know what data you're using if you take your Pre-Paid service overseas.
 

Find out more

Telstra plans

Mobiles on a plan

 

Learn how to keep track of your roaming usage and costs while overseas with your mobile on a plan.

Find out more

Telstra Pre-Paid

BigPond mobile broadband

Going overseas? Here are some tips on tracking data usage if you’re taking your BigPond mobile broadband with you.

Find out more

Telstra Small Business

Small business

 

Don't let a trip overseas bust the budget. Learn how to keep track of roaming usage and costs for your business.

Find out more

Things you need to know - Mobile Broadband

  1. International Frequent Traveller Data Plans purchased on or after 7th April 2013 are only available to customers with a 10-digit business account number.
  2. International Frequent Traveller Data Plans purchased on or after 8th May 2013 are subject to a six month contract term. Early Termination Charges (ETC) apply if you wish to cancel your contract early.
  3. International Frequent Traveller Data Plans purchased on or before 7 May 2013 are on a month-by-month basis and can be terminated at any time.
  4. Once your minimum term (if applicable) expires, your International Frequent Traveller Data Plan will continue on a month to month basis until cancelled.
  5. If you go over your data allowance or use data outside of your allowance (such as use outside the selected countries), data usage will cost $3 per MB (charged per kilobyte or part thereof). Your data allowance cannot be used for content charges, SMS, MMS or data usage in Australia.
  6. If you take-up or cancel your International Frequent Traveller Data Plan part-way through a billing month, your monthly plan charge and included data allowance will be pro-rated according to the days the plan was active in that month.
  7. For a full copy of our terms visit www.telstra.com.au/customer-terms
  8. 1MB = 1024Kb
  9. Unused data expires monthly
  10. Calls made within Australia to 12 5109 or from overseas to +61 439 12 5109 are free of charge from a Telstra mobile service. International call charges apply to calls made from a non-Telstra service.

™ and ® are trade marks and registered trade marks of Telstra Corporation ABN 33 051 775 556.
 

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