Terms of use

Your use of the telstra.com website ("Telstra website") owned by Telstra Corporation Limited ("we", "our" or "us") is subject to:

(collectively "Website Terms").

By using the Telstra website you will be deemed to accept the Website Terms and agree to be bound by them.

Changes to the Website Terms

We may change the Website Terms from time to time by publishing an updated version on a Telstra website. By continuing to use the Telstra website you will be deemed to accept the updated Website Terms and agree to be bound by them.

Registration may be required to access

We may require you to register with us in order to access some parts of the Telstra website.

Where you register with us, you must keep your registration details confidential; you will be responsible for any access to the Telstra website using your registration details, even if the access is by another person.

No unlawful, infringing or offensive activity

You must not post or transmit to or via the Telstra website any information or material or otherwise use the Telstra website for any activity which breaches any laws or regulations, infringes a third party’s rights or privacy or is contrary to any relevant standards or codes, including generally accepted community standards. You must also not permit or enable another person to do any of those things.

No viruses or other interference

You must not transmit to or via the Telstra website any virus or other information or material or otherwise use the Telstra website in a way which:

  • tampers with, hinders the operation of or makes unauthorised modifications to the Telstra website;
  • inhibits any other user from using the Telstra website;
  • defames, harasses, threatens, menaces or offends any person; or
  • contains obscene, indecent, inflammatory or pornographic material or material that could give rise to civil or criminal proceedings.

You must also not permit or enable another person to do any of those things.

We may suspend or terminate your access

We may suspend or terminate your access to all or any part of the Telstra website at any time, if you breach these Website Terms in our reasonable opinion.

No warranties or representations

To the maximum extent permitted by law, we do not represent or warrant that the content on the Telstra website is accurate, reliable, suitable, or complete.

In particular, although we use reasonable care and skill in providing the Telstra website, we cannot promise that the Telstra website will be continuously available or virus or fault free.

Our liability to you

Except as set out under this section, we may be liable to you for breach of contract or negligence under the principles applied by the courts.

We are not liable for any loss or damage to the extent that it is caused by you.

To the maximum extent permitted by law, we exclude any liability to you that may otherwise arise as a result from your use of the Telstra website in connection with any business purpose.

If we are not entitled by law to exclude liability arising from breach of a statutory duty or other legislation, then to the extent we are permitted to do so we limit that liability to resupply of the services, information or links and associated services, as the case may be.

Your liability to us

You are liable to us for breach of the Website Terms or negligence under the principles applied by the courts.

You are not liable to us for any loss to the extent that it is caused by us.

Inconsistent terms

If there is an inconsistency between these terms of use and any other terms displayed on individual pages of the Telstra website ("other terms"), the other terms will govern to the extent of the inconsistency.

No waiver for breaches

If we do not act in relation to a breach of the Website Terms by you, we do not waive any rights to act in relation to that breach or any later breach by you.

If you do not act in relation to a breach of the Website Terms by us, you do not waive any rights to act in relation to that breach or any later breach by us.

Governing law

The Website Terms are governed by the law in force in the State of Victoria, Australia.

Last Updated: 24 August 2021