Update your browser to stay safe online

If you're seeing this message, you may need to update your browser.

Without the most up-to-date version of your browser, you may be more vulnerable to cybersecurity threats, such as viruses and ransomware.

You also may have problems viewing our latest site features, as Telstra's website does not support outdated browsers. Find out more about staying safe online.

Our house rules.

Please be aware of these important points when using our website

Before you start

We've updated our Terms of Use. If you’re looking for the Online Bill or Email Bill terms, please refer to the
General Terms for Consumer Customers, the General Terms for Small Business or the General Terms for Corporate Customers.

If you’re looking for the Webmail or MyConnect terms, please refer to Telstra Mobile – SMS, Messages and Email.

We work hard to make the Telstra website easy to use and useful to our customers.  Despite our best efforts, parts of a
website may be temporarily unavailable, but we'll always try to minimise this.

If you have any questions or feedback, please contact us.