The Telstra 4GX USB Pro or NETGEAR 4G Hotspot is a device that plugs in to your Telstra Business Smart Modem. If there’s an issue with your nbn™ or Opticomm connection, it provides you with a backup phone and internet service using Telstra’s 4G mobile network.
These devices are handy when waiting for your nbn service to be activated, as you can use it as an interim solution in the meantime.
If you have a Telstra Business Smart Modem, you may have received a Telstra 4GX USB Pro or a NETGEAR 4G Hotspot.
Follow the instructions here and connect the device to your modem and once it is powered on – it will automatically connect to Telstra’s network. Once connected it provides you with a back up internet if your nbn or Opticomm connection is inactive.
| Network indicator LED colour | Status |
|---|---|
| Light blue | 4G mobile network is available |
| Red | No mobile network is available |
If you have a Telstra Smart Modem (not the Telstra Business Smart Modem) then you don’t need one of these devices, as this function is built in to the modem itself.
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