Showing 7 articles
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What’s pay-as-you-go international roaming?
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How to check your roaming usage
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What should you do when you receive a fail email or SMS?
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What’s an International Day Pass and how does it work for small business?
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How do I upgrade my phone on a Business Lease Plan?
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How to make calls while overseas
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How to update Call/Service barring settings?
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How to unlock my phone with a PUK code
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What are Third Party Content Purchases
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$35 Team Plan
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What's included in my mobile phone plan?
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Divert my phone to my MessageBank
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How do I set up and activate my iPhone?
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How do I forward calls on my mobile?
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What is Telstra One Number?
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What does the 'Remove Telstra Plan' option in the Watch app do?
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How to use your connected Apple Watch + Cellular?
Does my iPhone need to be on for my Apple Watch Series 3 GPS + Cellular to work?
If your iPhone is off or out of coverage, but your Apple Watch Series 3 GPS + Cellular has service you can still receive calls and iMessages, however, you won’t be able to receive SMS or MMS.
What happens when a call is made to my mobile number?
Both your iPhone and your Apple Watch Series 3 GPS + Cellular will ring at the same time. You can answer the call on either device.
If I’m on a call on my iPhone, can I answer another call on my Apple Watch Series 3 GPS + Cellular?
Yes, this is possible when both devices have a mobile network connection.
Can a call be transferred from my iPhone to my Apple Watch Series 3 GPS + Cellular, or vice versa, with Telstra One Number?
No, it’s not possible to transfer calls between your devices when they’re both connected to the mobile network.
What number will be displayed when I call or text from my Apple Watch Series 3 GPS + Cellular?
The person you’re calling or texting will see your Telstra mobile number.
How do triple zero (000) calls work from the Apple Watch Series 3 GPS + Cellular?
With Telstra One Number, triple zero (000) calls work exactly the same way for your Apple Watch Series 3 GPS + Cellular as they do for your iPhone. Because your Apple Watch Series 3 GPS + Cellular is connected to our mobile network, emergency services can detect its location.
Can I access MessageBank with Telstra One Number?
With Telstra One Number, you can access a single MessageBank or Visual Voicemail box from either your iPhone or your Apple Watch Series 3 GPS + Cellular.
What happens if my mobile service has barring in place?
If you have any barring on your iPhone, it will be mirrored on your Apple Watch Series 3 GPS + Cellular. This includes barring for voice (national direct dialled or international direct dialled), SMS/MMS, internet usage and video calling.
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How am I charged for calls and texts from my cellular-enabled smart watch?
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What should I do if I lose my cellular-enabled smart watch?
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How do I subscribe to Telstra One Number?
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How do I cancel my Telstra One Number subscription?
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How do I check my mobile data usage?
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How do I set up and manage my data usage notifications?
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My mobile data speed is capped. Will I be charged for excess data?
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How do I add more data to my mobile or mobile broadband?
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What happens when I change my mobile plan?
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How do I cancel my mobile plan?
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How do I know if my mobile plan has shared or non-shared data allowance?
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