Upfront plan support
Your Telstra Upfront Plan explained
You’ve moved to one of our new Upfront Plans. Find out more about your Upfront plan here.
Upfront plan details
Our new Upfront Mobile and Data plans have no excess data or call charges, no hidden fees and no lock-in contracts. So you’re in control of what you spend.
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Basic Plan
40GB , $58 per month
Price may increase by CPI annually in July. Read more about CPIIncludes:
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No excess data charges
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No lock-in contract
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Share your data. Read more on data sharing
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Capped 4G and 5G speeds. Download speeds for included data care capped at 250Mbps on our 4G and 5G network, rolling out from August. Read more on capped speeds
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Earn Telstra Plus points. Read more about Telstra Plus
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30 mins of calls from Australia to any standard overseas number
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Unlimited SMS to standard international numbers in all destinations, from within Australia
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Essential Plan
180GB , $68 per month
Price may increase by CPI annually in July. Read more about CPIIncludes:
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No excess data charges
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No lock-in contract
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Share your data. Read more on data sharing
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Ultimate 4G and 5G speeds. Included data comes with access to our fastest download speeds on our 4G and 5G network. Read more on ultimate speeds
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Earn Telstra Plus Market points. Join the Market and receive 5,000 points to put towards your business listing every month. Read more about Telstra Plus Market
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Earn Telstra Plus points. Read more about Telstra Plus
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30 mins of calls from Australia to any standard overseas number
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Unlimited SMS to standard international numbers in all destinations, from within Australia
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Premium Plan
300GB , $89 per month
Price may increase by CPI annually in July. Read more about CPIIncludes:
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No excess data charges
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No lock-in contract
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Share your data. Read more on data sharing
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Ultimate 4G and 5G speeds. Included data comes with access to our fastest download speeds on our 4G and 5G network. Read more on ultimate speeds
-
Earn Telstra Plus Market points. Join the Market and receive 5,000 points to put towards your business listing every month. Read more about Telstra Plus Market
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Earn Telstra Plus points. Read more about Telstra Plus
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30 mins of calls from Australia to any standard overseas number
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Unlimited SMS to standard international numbers in all destinations, from within Australia
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Extra Small , Telstra Upfront Data Plan
5GB , $15 per month
Price may increase by CPI annually in July. Read more about CPIIncludes:
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Flexible, no lock-in plan
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No Excess data charges
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Share your data between up to 10 Upfront Mobile and Data plans on the same account
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Pay with AutoPay
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Access International Roaming with an International Day Pass
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Small , Telstra Upfront Data Plan
30GB , $25 per month
Price may increase by CPI annually in July. Read more about CPIIncludes:
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Flexible, no lock-in plan
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No Excess data charges
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Share your data between up to 10 Upfront Mobile and Data plans on the same account
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Pay with AutoPay
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Access International Roaming with an International Day Pass
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Medium , Telstra Upfront Data Plan
75GB , $55 per month
Price may increase by CPI annually in July. Read more about CPIIncludes:
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Flexible, no lock-in plan
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No Excess data charges
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Share your data between up to 10 Upfront Mobile and Data plans on the same account
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Pay with AutoPay
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Access International Roaming with an International Day Pass
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Large , Telstra Upfront Data Plan
400GB , $85 per month
Price may increase by CPI annually in July. Read more about CPIIncludes:
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Flexible, no lock-in plan
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No Excess data charges
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Share your data between up to 10 Upfront Mobile and Data plans on the same account
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Pay with AutoPay
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Access International Roaming with an International Day Pass
More about Upfront plans
Billing and payment
The way we bill you has changed.
With AutoPay, instead of issuing a monthly bill, we take the payment on the first day of your billing period for the month ahead. We used to issue you with a Telstra bill a month in advance and you had a set number of days to make a payment before the due date.
The examples below show how your payment will work.
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Commencement of service
Your Upfront Plan is now active, and all of its benefits are available to you.
Payment is either taken the day you sign up, for the month ahead, or it aligns to an existing bill issue date. This is dependent on which plan you’re moving from. You’ll be advised when payment will occur at the time you sign up.
We also establish your AutoPay payment method at this time. -
Your monthly plan payment
Your monthly charge for your Upfront Plan will be debited from your nominated account via AutoPay.
The payment date for your Upfront Plan will be aligned to the date you first signed up, to your current bill date, or an existing AutoPay date. -
Device repayments
If you've added a device on a repayment plan, the first device payment was paid on the day you signed up.
Your ongoing monthly device payment will be charged on the same day as your monthly plan payment date once your device has been received. -
Recurring bill for other services
This separate bill will include charges for your other Telstra services or accessories like a headset or watch, excluding your Upfront Plan charges.
- To manage your Upfront Business services, sign in to the My Telstra app.
- To manage your other Business services, sign in to Your Telstra Tools from a web browser.
What is AutoPay?
AutoPay is our new payment method. It’s the only way you can pay for your upfront services.
AutoPay payments are made upfront, automatically each month using your nominated credit card, debit card or bank account. You’ll get a reminder beforehand.
Currently, full payment must be made via direct debit on your nominated AutoPay payment date.