Upfront plan details

Our new Upfront Mobile and Data plans have no excess data or call charges, no hidden fees and no lock-in contracts. So you’re in control of what you spend.

More about Upfront plans

Billing and payment

The way we bill you has changed.

With AutoPay, instead of issuing a monthly bill, we take the payment on the first day of your billing period for the month ahead. We used to issue you with a Telstra bill a month in advance and you had a set number of days to make a payment before the due date.

The examples below show how your payment will work.

  1. Commencement of service

  2. Your monthly plan payment

  3. Device repayments

  4. Recurring bill for other services

What is AutoPay?

AutoPay is our new payment method. It’s the only way you can pay for your upfront services.

AutoPay payments are made upfront, automatically each month using your nominated credit card, debit card or bank account. You’ll get a reminder beforehand.

Currently, full payment must be made via direct debit on your nominated AutoPay payment date.

More about billing and payment

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